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Browning
Level 2

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

 
Solved
Best answer February 20, 2020

Best Answers
AlexV
QuickBooks Team

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Good day, bcoker.

 

Thank you so much for getting back to us and for using QuickBooks Desktop Enterprise.

 

The QuickBooks Desktop 2020 is still using the previous version of Fixed Asset Manager (FAM). Our engineers are making sure that everything's good before releasing a new version of it. Though, there's no specific date yet, we can continue using the 2018 version of FAM until it's launch.

 

Once it's ready, you'll have to update your QuickBooks Desktop 2020 to the latest release. You can read this guide if you encounter unusual behavior in using Fixed Asset Manager:

I'll be more than happy to serve you again. Keep your posts coming if you need more help.

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Anna S
QuickBooks Team

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Good evening, @Browning.

 

Thanks for the kind words. I'm glad @AlexV could get you the right answer.

 

As for the announcement, you will have a pop-up that tells you when the update is ready to be installed. This will appear when you click on the Desktop icon before the program loads. Then you can download the new FAM 19 update. You can also check out our blog page for any future updates.

 

If you have any other questions, feel free to reply below. Best wishes!

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Catherine_B
QuickBooks Team

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Thanks for getting back to us, Browning. 

 

For now, our engineers are continually working on to get the Fixed Asset Manager (FAM) be updated as well. As what Anna S mentioned, when we'll open the QuickBooks company file, a prompt will indicate that it's ready to be installed. From there, we can download the latest release. 

 

We can look into this reference for more information on what’s new with the latest updates in QuickBooks

 

Feel free to get back to me. Thanks for your patience while we're working on with this. 

 

View solution in original post

32 Comments
Michelle_b
QuickBooks Team

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Hi there, @Browning.

 

Yes, Fixed Asset Manager (FAM) is part of QuickBooks Enterprise. Since QuickBooks Desktop and QuickBooks Fixed Asset Manager have different data files, you'll need to set up separately. Let me give you the detailed steps on how to set up FAM.

 

First, set up the Income-tax Form. Setting up your income tax form is important and necessary for FAM to track asset depreciation in an appropriate tax line. Here's how:

  1. Go to the Company menu, then select My Company.
  2. Click the Pencil Icon and hit Report Information.
  3. Choose the income tax form for your business and select OK.

Second, set up General Ledger (G/L) Account. Create an expense account named Depreciation Expense that will track your depreciation expense. Let me show you how:

 

  1. Go to the Chart of Accounts.
  2. Right-click anywhere, then select New.
  3. Select Expense then complete the information needed.
  4. Hit Save & Close.

Third, open FAM Client Wizard. Go to the Accountant menu, choose Managed Fixed Asset and select the appropriate option for your company. 

 

Fourth, sync the information with each other using either Automatic or Manual sync. Let me guide you how:

 

Automatic Synchronization

  1. From the FAM QuickBooks menu, choose Asset Synchronization Options.
  2. In the From QuickBooks tab, click Automatically when QuickBooks Fixed Asset Manager opens and Both new and modified fixed asset items.
  3. Hit OK. 
  4. Close Fixed Asset Manager to refresh the program.

Manual Synchronization

 

  1. Go to the FAM QuickBooks menu, select Asset Synchronization Options.
  2. In the From QuickBooks tab, select Manually by selecting Update Assets.
  3. Select Save Assets to QuickBooks, then click OK. 
  4. Close FAM and reopen, then from the FAM QuickBooks menu, choose Update Assets from QuickBooks or Save Assets to QuickBooks to sync information.

 

For the detailed guide, check this article:Set up Fixed Asset Manager (FAM).

 

If ever you'll receive an error while setting up the FAM in your account, visit this great article: Resolve errors or unexpected results.  

 

For your future reference on how to use FAM in QBDT, take time to read this helpful article: Use Fixed Asset Manager

 

Please don't hesitate to post any questions you may have regarding QuickBooks. I'll be around to help you out. Take good care!

Browning
Level 2

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Hey Michelle - thanks so much for your answer and help.

Actually we've been using FAM for about 9 years.  In the past when we updated Quickbooks each year, the FAM would also up date, e.g., when we went from QB18 to QB19, the FAM would go from 17 to 18.  

We recently updated to QB20, but the FAM is still at 18, with the "Display Tax Worksheets" still grayed out.  That's why I was wondering if there is a FAM19, and, if so, we somehow missed it when we downloaded QB20.  (We use Enterprise).

Thanks

Browning

 

 

Browning
Level 2

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Hey Michelle - thanks so much for your answer and help.
Actually we've been using FAM for about 9 years. In the past when we updated Quickbooks each year, the FAM would also up date, e.g., when we went from QB18 to QB19, the FAM would go from 17 to 18.
We recently updated to QB20, but the FAM is still at 18, with the "Display Tax Worksheets" still grayed out. That's why I was wondering if there is a FAM19, and, if so, we somehow missed it when we downloaded QB20. (We use Enterprise).
Thanks
Browning

AlexV
QuickBooks Team

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Good day, bcoker.

 

Thank you so much for getting back to us and for using QuickBooks Desktop Enterprise.

 

The QuickBooks Desktop 2020 is still using the previous version of Fixed Asset Manager (FAM). Our engineers are making sure that everything's good before releasing a new version of it. Though, there's no specific date yet, we can continue using the 2018 version of FAM until it's launch.

 

Once it's ready, you'll have to update your QuickBooks Desktop 2020 to the latest release. You can read this guide if you encounter unusual behavior in using Fixed Asset Manager:

I'll be more than happy to serve you again. Keep your posts coming if you need more help.

View solution in original post

Browning
Level 2

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Hi AlexV

 

Thanks for the answer!  Do you know if there will be an announcement when FAM19 is up & running?

Anna S
QuickBooks Team

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Good evening, @Browning.

 

Thanks for the kind words. I'm glad @AlexV could get you the right answer.

 

As for the announcement, you will have a pop-up that tells you when the update is ready to be installed. This will appear when you click on the Desktop icon before the program loads. Then you can download the new FAM 19 update. You can also check out our blog page for any future updates.

 

If you have any other questions, feel free to reply below. Best wishes!

View solution in original post

Browning
Level 2

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Thanks - Anna!!

Browning
Level 2

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Any word on when FAM 19 will be available for update?  Thanks

Browning
Level 2

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Hi Anna

 

Any word on when the FAM 19 update will be available?

 

Thanks

Browning

Catherine_B
QuickBooks Team

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Thanks for getting back to us, Browning. 

 

For now, our engineers are continually working on to get the Fixed Asset Manager (FAM) be updated as well. As what Anna S mentioned, when we'll open the QuickBooks company file, a prompt will indicate that it's ready to be installed. From there, we can download the latest release. 

 

We can look into this reference for more information on what’s new with the latest updates in QuickBooks

 

Feel free to get back to me. Thanks for your patience while we're working on with this. 

 

View solution in original post

eddkam
Level 1

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Still not update to FAM19. I cannot export to 2019 Proseries. Intuit got to fix this asap.

DJohnston2
Level 1

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

This is ridiculous!  Do the Intuit engineers (or anyone else there) recognize that until they release FAM 19 the software doesn't generate the 2019 tax year worksheets, which are needed NOW to file 2019 tax returns (some of which are due tomorrow)?

 

Thanks for leaving us hanging...

AlexV
QuickBooks Team

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

I understand that you really need to update to FAM 19, DJohnston2.

 

For now, there's no specific date yet when it will be released. Please keep your QuickBooks Desktop update-to-date. Our engineers will automatically include it on the future release once it's available. You can also check the release notes for QuickBooks Desktop 2020 for more details.

 

We can rename your FAM client files so we can toggle it. That way, we can have the FAM 2019. Please follow this file location so we can edit it:

  • C:Users\Public\Public Documents\Intuit\QuickBooks\Company Files\FAM18\clients
  • File extensions show as .F80, .F81 and .M80

Then, change them to F90, F91, and M90. Once done, let's restart your QuickBooks so that the changes will take effect.

 

I'll always be here if you have more questions. I'm looking forward to assisting you again.

DJohnston2
Level 1

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

I don't follow, what is the point of changing the file names to "get it updated" if FAM 19 hasn't been released yet?

Kristine Mae
QuickBooks Team

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Let me ease your confusion, DJohnston2.

 

The steps provided by my colleague is a workaround for upgrading FAM with non-consecutive versions. The detailed steps are found in this article (Steps 1-2 until no. 8). 

 

While we're waiting for the updated FAM, let's ensure we update QuickBooks to the latest release. Once it's ready, you'll receive a prompt.

 

Please know we're just around if you need our help. Feel free to visit us anytime.

DJohnston2
Level 1

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Sorry, but I still don't get your point.  If we are using the current version of FAM (FAM 18), is there some purpose to the workaround that I'm missing, or are we simply on hold for the release of the next version of FAM?

 

To reiterate, we can't generate tax worksheets for 2019 until FAM is updated, correct?  

Mark_R
QuickBooks Team

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Let me clarify things with you, @DJohnston2.

 

The purpose of the workaround share by my colleagues above will let you generate your tax worksheets for FAM 19. In the meantime, you can follow the detailed steps provided above.

 

Our product engineers are continually working on the latest release, which we don't have an update or specific time-frame if when FAM 19 will be included.

 

For now, you can visit our blog site so you'll be able to get the latest news about QuickBooks and what our Product Care Team is working on. 

 

Please keep in touch if there's anything else I can do to help you succeed with QuickBooks. I've got your back. Have a great day.

paulcheck
Level 1

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

You should be able to provide an ETA on FAM 19 being released for QuickBooks (Desktop, in my case).  We can't get our taxes done on time because of this problem.  Please hurry up with the change.  LLC taxes are due today.

GSPfixer
Level 1

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

I too am confused on how renaming the file extensions to F90, M91, and M90 is supposed to allow FAM 2018 (which is all we have) to produce the Tax Worksheets we need to do our taxes????  My Tax Worksheet report under the reports section of FAM18 is greyed out????  If there is indeed a work around to allow me to produce the Tax Worksheets for 2019 PLEASE provide some more specific instructions so that we can complete our taxes without FAM 2019.

Rebeccam2
Level 1

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Hello, 

We recently updated to QB Enterprise 21 on Desktop, but when I tried to access FAM it didn't open the software. I got the select the action you want to perform: Create new, transfer, reconnect or restore. 

 

Did we need to download a backup of the FAM prior to updating QB? 

Kristine Mae
QuickBooks Team

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

A FAM backup is different than a QuickBooks backup file, Rebeccam2.

 

You'll have to create a backup if you want to restore a current year FAM client file. 

 

In your case, you may have to set up the FAM again so you can open the software. You can follow Michelle_b's steps. You can check this article to guide you: Set up Fixed Asset Manager (FAM).

 

If any questions arise, feel free to click the Reply button below. We'll respond as soon as we can. Take care!

 

RM12
Level 1

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

So when you update your quickbooks you lose your FAM? 

 

We don't have a current Backup of FAM to restore it. Our most recent backup is from over a month ago so it would be missing November Depreciation. If we try restoring with that  old backup would it recognize Nov Depreciation based off the #'s in QB and correctly calculate Dec Depreciation? 

 

If that is not an option, what can we do since we didn't back up the FAM file prior to updating QB? 

Rebeccam2
Level 1

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

So when you update your Quickbooks you lose your FAM if you didn't also back that up?

 

We are not able to restore our current FAM since we did not back it up prior to updating QB. Our most recent FAM backup is from over a month ago. If we restored that file, it would be missing the Deprecation we posted in November. If we restore that old file would it be able to recognize the Nov Depreciation from the balances in those accounts in QuickBooks and correctly post Dec Depreciation only? If that doesn't work, what options do we have since we don't have a current FAM backup? 

JessT
QuickBooks Team

Is the fixed asset manager a part of Enterprise 2020? It did not update when we upgraded to 2020. Thanks

Hello RM12 and Rebeccam2,

 

The fixed asset manager is backed up differently because it's accessed on the Company menu, not on the File menu. You can find the steps to move your FAM in this article: Move fixed asset data to your new QuickBooks or another computer.

 

If you have other questions in mind, you can always go back to this thread. Have a good one!

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