My client has an issue that I'm hoping someone that actually knows what they are doing can assist with. We have already called and dealt with the CARE center a couple of times without satisfaction.
Up front details:
Client uses QBO
Client uses QBO Payroll (recently transitioned from Intuit Payroll)
All employees utilize Direct Deposit for net pay
Client has a bookkeeper with all access, except Payroll, in the QBO data file
This user therefore has access to bank feed, general ledger reports, etc.
Client does not want the bookkeeper to be able to see this detail for other employees.
Issue:
Client runs payroll within QBO data file and processes
Detail, including name, and gross wage information hits the Wages expense account
Name, net pay amount, comes through the bank feed as a separate check for each employee
The client wants the gross wages for the bulk of employees to flow to the GL as one large number
The client wants the NET Pay (aggregate for all employees) to be disbursed from the bank account as one amount. (this was the way it occurred when using Intuit Payroll).
No matter how we try to adjust the setup, the result is the individual checks going through instead of one amount for both GL and bank disbursement.
Can anyone out there assist? Client has already had to delete two payroll runs and he wants to pay his employees this month.
Thank you
