Is there a way to get my A/P checks to print the account number on the checks? This use to print on them and it no longer does.

Good day to you, Tony-Miller.

Printing account numbers on printed checks isn't possible in QuickBooks Online (QBO). As a way around, you can input it manually under the Memo field.

On the other hand, if you want the checks to be processed by the bank, you'll need to use the pre-printed voucher check. You can get it directly from your bank or order checks from us. Just visit this article to get our phone number: Order Checks, Tax Forms, and Other Supplies. 

I’ve also collected these resources that you can read for reference in printing your checks: 

• Print a check in QuickBooks Online
• Print checks on blank check stock

If you need further assistance printing your checks or managing your account, you can always tag me in your reply. I’ll be around ready to lend a helping hand. Have a great day ahead!

That should be a fix QB needs to get on.  This should be standard on all checks printed, especially since QB supplies that box to fill in when setting up a vendor.  This online version has so many limitations (and now QB is no longer going to have the "app" available after this month...sad!).

I appreciate your prompt reply and for adding additional details, Tony-Miller.

Account number entered in the Account no. field in your vendor’s profile should show when printed.

I got some steps we can perform to isolate this issue. Let’s open your QuickBooks Online (QBO) account via a private window (incognito) and print your checks from there.

Browsers save data cache to swiftly load the page faster on your next visit. When piled up, this causes unusual behavior and affects your QBO performance. Using a private window doesn’t save any cache files.

Thus, this can help us verify the issue easily. To start, here are the keyboard shortcuts you can use in opening a private window:

• Press keys: Command + Shift + N (Safari browser)
• Press keys: Ctrl + Shift + N (Google Chrome browser)
• Press keys: Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browser)

If you’re able to print checks with your vendor account number, I suggest clearing your regular browser's cache to refresh the system. If the issue persists, try using other supported browsers. That way, we can check if this is a browser-integrated issue.

Let me also add this article that you can utilize in case you need to record a refund from your vendor: Enter a refund from a vendor.

In case you have other questions in mind, you’re always welcome to share them with me. I’ll be around to listen and help you out. Keep safe! 

That did not resolve the issue

I appreciate you getting back to us, Tony-Miller. Allow me to step in and provide some information regarding printing checks in QuickBooks Online.

Since clearing the browser's cache didn't resolve the issue, as a way around, you can use the Memo field and enter the account numbers from there. This will show when printing the checks.

To know about printing checks in QuickBooks Online, you can go through this article: Print a check. It provides steps on how you can add them to the print queue as well as a link on how to resolve alignment issues.

Additionally, I'd encourage you to visit our QuickBooks Blog site. This way you'll stay informed about the product updates as well as business tips from our accountants.

Feel free to leave a comment below to keep me posted if there's anything else I can help you with or have any follow-up questions in mind about printing checks in QuickBooks. I'll zip right back to help you out.

I did it this way, and nothing prints in the memo field. 

Hello Tony-Miller!

Let me help you with fixing this printing issue.

I entered the account number in the memo field, then print the check and it appears. QuickBooks Online uses Adobe Reader/Acrobat in printing documents including the checks.

I suggest updating, repair, or re-install the Adobe Reader/Acrobat. This determines and helps in fixing printing issues you're experiencing due to this software's error. 

If this behavior persists, please reach out to our Support Team. They have all the tools needed to investigate the root cause of why the account number or the memo isn't printing.

1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
2. When asked by the bot, enter "Print Check".
3. Select I still need a human, then proceed with Contact us or Get help from a human.
4. Choose either Chat or Callback.

I've added some links you can check. These will show you more info about printing checks in QuickBooks Online:

• Bill payments or checks are missing from the print queue

• When the memo field will and will not print

You can always post here if you have other questions. The Community is here to help.

While that is a was to get that account number to print on the checks, this slows down the process of printing multiple checks as you have to do this with each one. QB should've left thing alone, as the account number when setting up the vendor is entered used to print on the checks!