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Desktop_Rookie
Level 2

Reconciliation Discrepancy Report

How do I PRINT a reconciliation discrepancy report? I see where I can view the discrepancies, however I would like to PRINT a report of the changes before I correct them to change it back. Please help.

15 Comments 15
GlinetteC
Moderator

Reconciliation Discrepancy Report

Thanks for reaching out to us, Desktop_Rookie.

 

I can help you share insights on how to print a reconciliation report in QuickBooks Online. You can simply select the Print icon in the upper right of the report. You can check out how do I view, print, or export a reconciliation report? for additional guide and reference.

 

I'm also including these links for future reference:

Please keep me posted if you need anything else. I'll be right here to help.

Desktop_Rookie
Level 2

Reconciliation Discrepancy Report

Hi! I need the Discrepancy Report not the reconciliation report. 

AileneA
QuickBooks Team

Reconciliation Discrepancy Report

Hello, Desktop_Rookie.  

 

Reconciliation Discrepancy report is a type of report that can only be generated via QuickBooks Desktop. This specific report displays cleared transactions that were changed since you last reconciled a particular account. Are you perhaps looking at the Reconciliation summary report

 

To pull the report, please follow the steps below: 

 

  1. In the left navigation bar, hover your mouse to the Accounting bar.
  2. Choose Reconcile.
  3. From the upper right hand, click on History by account link.
  4. Click on the bar under action column to see the reconciliation report. 
  5. Choose a report and when you open it, you'll see Reconciliation Change Report

 

 

I've attached some articles below for additional reference:

 

That's it! Let me know if you need further assistance. I'm happy to help. Have a great day!

Desktop_Rookie
Level 2

Reconciliation Discrepancy Report

I have attached the report that comes up.  But there is no option to print it. 

GlinetteC
Moderator

Reconciliation Discrepancy Report

I appreciate the screenshots you've provided, Desktop_Rookie.

 

I'm here to ensure this gets sorted out. You can print the Reconciliation Discrepancy Report by pressing Ctrl key + P simultaneously. I've added a screenshot for your visual reference:

 

That should do it! You should be able to print the report in no time!

 

Keep me posted with the results. I want to make sure everything is taken care of for you.

Desktop_Rookie
Level 2

Reconciliation Discrepancy Report

Hi 

 

ChristieAnn
QuickBooks Team

Reconciliation Discrepancy Report

Hi there, Desktop_Rookie.

 

I'll provide information and troubleshooting steps so you're able to print the full report.

 

It'possible that your browser's cache data becomes full of frequently accessed websites and gets damaged. When this happens, it causes the report to only print 8 of the multiple items on the Reconciliation Discrepancy Report page.

 

I'd suggest signing in to your QuickBooks account using a private or incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues.

 

You can use either of these keyboard shortcuts:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P

 

If it works, then your main browser may have too much historical data from previously visited websites that cause this kind of behavior. Just go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. You can also use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.

 

Please refer to this article to see different printing issues and what are the troubleshooting instructions to help you fix this: Fix QuickBooks Online printing issues on browsers for Windows.

 

I'll be right here to continue helping if you need with running your business in your account. Have a great day ahead.

Desktop_Rookie
Level 2

Reconciliation Discrepancy Report

Hello  ChristieAnn, 

 

This did not work either. I even tried from a different computer.  There has got to be a way to do this.

IamjuViel
QuickBooks Team

Reconciliation Discrepancy Report

Hello, @Desktop_Rookie.

 

Let me share additional information on how to make sure you're able to print your

 

Currently, the ability to print the Reconciliation Discrepancy report is not available. However, you can run and print the Reconciliation Change Report. It displays a list of changes that were made to the reconciled transactions or accounts.  

  1. Go to the Reports menu.
  2. Scroll down to the For my accountant section.
  3. Choose Reconciliation Reports.
  4. From the Accounts drop-down, select the bank account you're working on.
  5. Set the Date Range of the report.
  6. From the Action column, click the View Report link.

You can review the information displayed in the report. Once completed, just click the Print icon on the report. 

If you have created adjustments during the reconciliation process, you can use the same report to locate it. You can read through this article for more information: How do I find Previous Reconciliation Adjustments?

 

Also, I'm including an article with further insight on the process of undoing a reconciliation: Change a Transaction Status or Undo a Reconciliation.

 

Our doors are always open to help you, so please don't hesitate to visit us again of you need assistance in reconciling your accounts.

jgaliley
Level 1

Reconciliation Discrepancy Report

Will this be updated soon? The reconciliation report doesn't show changes and the QBO Reconciliation Discrepancy Report is unusable in it's current format.

JessT
Moderator

Reconciliation Discrepancy Report

Hi there, jgaliley.

 

At the moment, we haven't heard any announced changes to be made to the reconciliation reports. If you have suggestions, feel free to send them by clicking on the Gear icon and choosing Feedback.

 

Normally, when you changed something on the reconciled transactions, especially the amounts, it will be reflected in the reconciliation report (screenshot below). After correcting it, it will be removed from there. So, I'm curious though. What changes do you want to see? 

 

 

We're just around to continue to help you with your reports. Take care always!

tim173
Level 1

Reconciliation Discrepancy Report

yoki

tim173
Level 1

Reconciliation Discrepancy Report

nighter

Angela770
Level 2

Reconciliation Discrepancy Report

I'm running into the same issue.  Simply trying to print this report, did you find a way?  

GebelAlainaM
QuickBooks Team

Reconciliation Discrepancy Report

We hear you, @Angela770. We're here to share some updates about printing reconciliation reports in QuickBooks Online (QBO).

 

We understand the importance of printing the reconciliation discrepancy report in QBO, @Angela770. However, the option to do this in QBO is still unavailable. For now, this option is available in QuickBooks Desktop. 

 

We suggest sending feedback to our product development team for this feature in QBO. This way, our product development team will get a great chance to know this and may add these feature enhancements in future updates. Let us guide you through the steps for sending feedback.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Choose Feedback.
  3. Enter your comments or product suggestions.
  4. Then, click Next to submit feedback.

 

You can visit our QuickBooks Online Feature Requests website to track the status of your submitted feedback.

 

We've attached some helpful articles that can be helpful in the future:

 

 

Please keep us posted if you have clarifications or additional queries in managing reconciliation in QuickBooks. We'll be here for you. Keep safe!

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