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D
Desktop_Rookie
September 27, 2020
Question

Reconciliation Discrepancy Report

  • September 27, 2020
  • 1 reply
  • 73 views

How do I PRINT a reconciliation discrepancy report? I see where I can view the discrepancies, however I would like to PRINT a report of the changes before I correct them to change it back. Please help.

1 reply

L
lin_jcaj
Level 9
September 27, 2020

Thanks for reaching out to us, Desktop_Rookie.

 

I can help you share insights on how to print a reconciliation report in QuickBooks Online. You can simply select the Print icon in the upper right of the report. You can check out how do I view, print, or export a reconciliation report? for additional guide and reference.

 

I'm also including these links for future reference:

Please keep me posted if you need anything else. I'll be right here to help.

D
Desktop_RookieAuthor
September 27, 2020

Hi! I need the Discrepancy Report not the reconciliation report. 

C
ChristieAnn 11
Level 9
September 27, 2020

Hi 

 


Hi there, Desktop_Rookie.

 

I'll provide information and troubleshooting steps so you're able to print the full report.

 

It'possible that your browser's cache data becomes full of frequently accessed websites and gets damaged. When this happens, it causes the report to only print 8 of the multiple items on the Reconciliation Discrepancy Report page.

 

I'd suggest signing in to your QuickBooks account using a private or incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues.

 

You can use either of these keyboard shortcuts:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P

 

If it works, then your main browser may have too much historical data from previously visited websites that cause this kind of behavior. Just go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. You can also use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.

 

Please refer to this article to see different printing issues and what are the troubleshooting instructions to help you fix this: Fix QuickBooks Online printing issues on browsers for Windows.

 

I'll be right here to continue helping if you need with running your business in your account. Have a great day ahead.

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