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Join nowam currently still in quickbooks for Mac 2016 and have a customer that has a partial paid invoice outstanding. they had me process a $500 payment electronically through merchant service center, subsequently it was return NSF ... how do I correctly take it from deposit and reapply to remaining balance of on original invoice?
Solved! Go to Solution.
It's nice to see you again here in the Community space, @BigRog.
You can record a bounced check to keep your account balanced and well-documented.
Here's how:
For more detailed steps about this process, you can take a look at this video: Bounced Check Processing in QuickBooks Desktop Mac.
Know that I'm only a couple of clicks away if you need anything else. I'm always here and ready to help. Have a nice day!
Thank you for replying Mirriam... I don't have the icon for bounced checks in QB for Mac 2016... so not sure what to do at this point I created accounts for "bounced checks" and NSF Fee... but not sure what to do... ??
Thanks for coming back to this thread, BigRog.
The steps provided above and the Bounced Check icon are only available in QuickBooks Desktop for Mac 2020. You'll want to upgrade your QuickBooks to the latest release to get this feature.
Thou, we can also record the bounced check manually. First, we'll have to create an item and income account for tracking bounced checks and their associate charges. You can go to your Chart of Accounts then click the Plus button to create a new account. Make sure to select Income Account for the Type, then enter "Bounced Checks Income" in the Account Name field.
Second, we need to create a bad check charge item. Please check the pointers that I've listed below:
Please know that this process only needs to be set up once, if you've done this before, we'll have to proceed to the next step.
Once done, we can now create a journal entry to reverse the original payment:
Then, we'll have to switch the payment for the invoice to the reversing journal entry:
After this step, your bank account balance will be reduced by the amount of the bounced check. Additionally, the invoice where the bounced check came from will be marked unpaid.
Lastly, you can now resend open invoice (optional):
We’ve done a lot of updates for QuickBooks Desktop for Mac 2020. You can take peek through this link.
If I can be of any additional assistance, please don't hesitate to visit and drop a comment on this thread. Have a pleasant day ahead.
My thanks for the instructions to my post... I have stayed with QB for Mac 2016 and do plan on updating but, probably not until end of year... that being said Klent, I followed everything you posted and included our NSF charge for check back onto the original invoice of the business. The outstanding question is this, what and or how am I to record the charge from Intuit for the $10 they took for the NSF run? My apology for being later than shoulda been for responding but, just sat back down to do books again this morning and that is standing out as a charge (debit) that I haven't accounted for. Please let me know, the only thing I can think is to create a check and in # section use ACH and make payee Intuit Merchant Services for the $10 charge.. is this the proper way or is there another correct? way to do this?? Thanks for your time with me on this, Roger
Hi Roger,
Yes, you're correct. Recording NSF fees or charges in QuickBooks should be creating a check. And the process you'll be creating is the proper way to do it.
Also, once you're ready to upgrade your QuickBooks Desktop for Mac to 2020, please follow the steps below:
For additional reference, you can visit our QuickBooks Little Square and download the User's Guide.
As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.
Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Have a good one and keep safe.
Good Morning Mark, thank you for letting me know I was on the correct path ... I have one more question that I need answered and that is this
the scenario is I wrote a check to a supplier not listed as a vendor just as "other" which subsequently I did not receive the merchandise and the bank reimbursed our account for the amount we wrote check to the supplier for. how do I record the reimbursed money into our account .... general journal entry? if so how should it look?? thanks in advance for your time on this, Roger
Hello there, BigRog.
I'm here to ensure you're able to record the reimbursed money in QuickBooks. This way, you can keep your account updated and monitor your transactions.
There's no need to record the reimbursed money through a general journal entry. Since the supplier isn't listed as a vendor and you didn't receive the merchandise, you can directly create a Deposit instead. This is to track the money reimbursed by the bank for the check you wrote.
After that, you can pull up the Deposit Detail report to verify the information about your banking transactions. Then, you can also customize some of your company financial reports like the Profit and Loss or the Balance Sheet Detail reports to track how your business is doing.
Moreover, I'd also recommend reconciling your accounts every month. This way, you can monitor the growth of your business and detect errors early. For the detailed steps, kindly refer to this article: Reconcile bank and credit card accounts (Mac). It carefully explains the process and provides a step-by-step guide on how to execute it.
Please let me know if you have other concerns. I'm just around to help.
Rea_M, thanks for explanation.
Thank you for the speedy response, I understand what you are sharing with me so I can go ahead and do the steps.. something I left out of the post you responded to is that on the same day the bank put the $32.88 into our account, the company we paid also reimbursed us for $16.44 (50% discount)... I recorded that first (maybe I shouldn't have) but used the deposit window as you're suggesting I do to take care of the reimbursed monies that the bank put in on same day... the only difference between the way I recorded that and what you're suggesting I do with the reimbursed money is I pointed the "From Account" to the account I originally set the payment to the supplier to; "Office Supplies" you are suggesting "Accounts Payable" as the account for the bank reimbursed money... what if anything should I do differently?
Thanks for getting back to us, @BigRog.
You're already on the right track on recording the reimbursement. The Accounts Payable (AP) that my colleague is referring to above only applies to a certain vendor. Since you've mentioned that the supplier is listed as Other, then you're good to go.
You can always check out the articles shared in this thread or visit https://qblittlesquare.com/ for future reference.
Let me know if you have any other questions or concerns, and I'll get back to you as quickly as possible. I'm more than happy to help. Have a wonderful day!
Good Morning, Thank you Fritz for your reply.. the thing is, I, as I said used the deposit window for the amount that the company (other) reimbursed our account and pointed it to "Office Supplies" as this is what the purchase was... THEN further down my reconcilition of the bank account, I saw where the bank reimbursed us for the entire amount of check to the supplier (both transactions happened the same day) I am NOT sure how to record the money that was put into our account by the bank?? I certainly can use the deposit window again but, it's a totally different transaction than the one I just mentioned where I used the deposit window to show the reimbusement of 50% of the purchase made to us by the company... hope this clears it up... I just need to know what to do with the money the BANK reimbursed our account.
Hi again, @BigRog.
Based on that information, there are two ways that I can think of to record the reimbursement from the bank. The first one is to make a deposit which was mentioned by my colleague Rea_M above. Just make sure to choose the account you've used for the purchase.
The other one is to make a journal entry (JE). Debit bank account and credit the expense account. Before doing so, I highly suggest consulting your accountant for further assistance with the process to ensure your books are accurate for your business.
Here's how:
The entry appears in the register for any balance sheet account involved, and in reports showing any income or expense for the accounts you included.
Just in case, I'll add this link for future reference: QuickBooks for Mac 2016 User’s Guide.
Reach out to me in the comment section below if you have any other concerns or questions. I'm always here to help. Have a good one!
Hiya Fritz up early like myself :?) thanks for the reply, I am thinking the Journal Entry would be in order seeing as I've already done the deposit thing with the 50% reimbursement and applied it to the "Office Supplies" account .... now in the journal entry I'll be debiting the bank account (showing the reimbursement by bank) then should I credit "Office Supplies" or the supplier? I intend on bringing to accountants attention after the long weekend :?) but in the meantime, would you agree with me about using Journal Entry for this particular reimbursement from the bank? and, if so, crediting the supplier? or the account "Office Supplies" and the last question would be will that then show 2 distinct transactions? Thanks Fritz, really for all your help.. I probably sound like a real beginner in this, lol.
I'm here to provide some answers to your follow-up questions about the journal entry, @BigRog. Also, I'll point you in the right direction on how to take care of this.
You're on the right track in creating the deposit for the 50% reimbursement and applying it to the "Office Supplies" account.
Yes, I would agree with you about using a journal entry for this specific reimbursement from the bank. It's because there are two ways of recording them: deposit and a journal entry. However, choosing the appropriate account in the Credit column needs assistance from your accountant. They can help you determine whether you'll need to use the "Office Supplies" account or supplier. This way, we can ensure your books are accurate.
For your last question, yes, this will show two distinct transactions in your reports. To view them, I'd suggest running the Deposit Detail report for the deposit and Balance Sheet for the journal entry. Just go to the Reports menu to open them.
Also, you can click Customize at the upper left of the report. It helps you get the specific information you need for your business. For more details, visit this article: Customizing Company And Financial Reports.
I recommend visiting this PDF link since you're using the 2016 version: QuickBooks For Mac User's Guide. It contains in-depth details about managing your lists, accounts, items, income, expenses, banking, and company file.
Please know that I'm always here to help if you need anything else. Keep safe always. Stay healthy, @BigRog.
It's nice to see you again here in the Community space, @BigRog.
You can record a bounced check to keep your account balanced and well-documented.
Here's how:
For more detailed steps about this process, you can take a look at this video: Bounced Check Processing in QuickBooks Desktop Mac.
Know that I'm only a couple of clicks away if you need anything else. I'm always here and ready to help. Have a nice day!
Thank you for replying Mirriam... I don't have the icon for bounced checks in QB for Mac 2016... so not sure what to do at this point I created accounts for "bounced checks" and NSF Fee... but not sure what to do... ??
Thanks for coming back to this thread, BigRog.
The steps provided above and the Bounced Check icon are only available in QuickBooks Desktop for Mac 2020. You'll want to upgrade your QuickBooks to the latest release to get this feature.
Thou, we can also record the bounced check manually. First, we'll have to create an item and income account for tracking bounced checks and their associate charges. You can go to your Chart of Accounts then click the Plus button to create a new account. Make sure to select Income Account for the Type, then enter "Bounced Checks Income" in the Account Name field.
Second, we need to create a bad check charge item. Please check the pointers that I've listed below:
Please know that this process only needs to be set up once, if you've done this before, we'll have to proceed to the next step.
Once done, we can now create a journal entry to reverse the original payment:
Then, we'll have to switch the payment for the invoice to the reversing journal entry:
After this step, your bank account balance will be reduced by the amount of the bounced check. Additionally, the invoice where the bounced check came from will be marked unpaid.
Lastly, you can now resend open invoice (optional):
We’ve done a lot of updates for QuickBooks Desktop for Mac 2020. You can take peek through this link.
If I can be of any additional assistance, please don't hesitate to visit and drop a comment on this thread. Have a pleasant day ahead.
My thanks for the instructions to my post... I have stayed with QB for Mac 2016 and do plan on updating but, probably not until end of year... that being said Klent, I followed everything you posted and included our NSF charge for check back onto the original invoice of the business. The outstanding question is this, what and or how am I to record the charge from Intuit for the $10 they took for the NSF run? My apology for being later than shoulda been for responding but, just sat back down to do books again this morning and that is standing out as a charge (debit) that I haven't accounted for. Please let me know, the only thing I can think is to create a check and in # section use ACH and make payee Intuit Merchant Services for the $10 charge.. is this the proper way or is there another correct? way to do this?? Thanks for your time with me on this, Roger
Hi Roger,
Yes, you're correct. Recording NSF fees or charges in QuickBooks should be creating a check. And the process you'll be creating is the proper way to do it.
Also, once you're ready to upgrade your QuickBooks Desktop for Mac to 2020, please follow the steps below:
For additional reference, you can visit our QuickBooks Little Square and download the User's Guide.
As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.
Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Have a good one and keep safe.
Good Morning Mark, thank you for letting me know I was on the correct path ... I have one more question that I need answered and that is this
the scenario is I wrote a check to a supplier not listed as a vendor just as "other" which subsequently I did not receive the merchandise and the bank reimbursed our account for the amount we wrote check to the supplier for. how do I record the reimbursed money into our account .... general journal entry? if so how should it look?? thanks in advance for your time on this, Roger
Hello there, BigRog.
I'm here to ensure you're able to record the reimbursed money in QuickBooks. This way, you can keep your account updated and monitor your transactions.
There's no need to record the reimbursed money through a general journal entry. Since the supplier isn't listed as a vendor and you didn't receive the merchandise, you can directly create a Deposit instead. This is to track the money reimbursed by the bank for the check you wrote.
After that, you can pull up the Deposit Detail report to verify the information about your banking transactions. Then, you can also customize some of your company financial reports like the Profit and Loss or the Balance Sheet Detail reports to track how your business is doing.
Moreover, I'd also recommend reconciling your accounts every month. This way, you can monitor the growth of your business and detect errors early. For the detailed steps, kindly refer to this article: Reconcile bank and credit card accounts (Mac). It carefully explains the process and provides a step-by-step guide on how to execute it.
Please let me know if you have other concerns. I'm just around to help.
Rea_M, thanks for explanation.
Thank you for the speedy response, I understand what you are sharing with me so I can go ahead and do the steps.. something I left out of the post you responded to is that on the same day the bank put the $32.88 into our account, the company we paid also reimbursed us for $16.44 (50% discount)... I recorded that first (maybe I shouldn't have) but used the deposit window as you're suggesting I do to take care of the reimbursed monies that the bank put in on same day... the only difference between the way I recorded that and what you're suggesting I do with the reimbursed money is I pointed the "From Account" to the account I originally set the payment to the supplier to; "Office Supplies" you are suggesting "Accounts Payable" as the account for the bank reimbursed money... what if anything should I do differently?
Thanks for getting back to us, @BigRog.
You're already on the right track on recording the reimbursement. The Accounts Payable (AP) that my colleague is referring to above only applies to a certain vendor. Since you've mentioned that the supplier is listed as Other, then you're good to go.
You can always check out the articles shared in this thread or visit https://qblittlesquare.com/ for future reference.
Let me know if you have any other questions or concerns, and I'll get back to you as quickly as possible. I'm more than happy to help. Have a wonderful day!
Good Morning, Thank you Fritz for your reply.. the thing is, I, as I said used the deposit window for the amount that the company (other) reimbursed our account and pointed it to "Office Supplies" as this is what the purchase was... THEN further down my reconcilition of the bank account, I saw where the bank reimbursed us for the entire amount of check to the supplier (both transactions happened the same day) I am NOT sure how to record the money that was put into our account by the bank?? I certainly can use the deposit window again but, it's a totally different transaction than the one I just mentioned where I used the deposit window to show the reimbusement of 50% of the purchase made to us by the company... hope this clears it up... I just need to know what to do with the money the BANK reimbursed our account.
Hi again, @BigRog.
Based on that information, there are two ways that I can think of to record the reimbursement from the bank. The first one is to make a deposit which was mentioned by my colleague Rea_M above. Just make sure to choose the account you've used for the purchase.
The other one is to make a journal entry (JE). Debit bank account and credit the expense account. Before doing so, I highly suggest consulting your accountant for further assistance with the process to ensure your books are accurate for your business.
Here's how:
The entry appears in the register for any balance sheet account involved, and in reports showing any income or expense for the accounts you included.
Just in case, I'll add this link for future reference: QuickBooks for Mac 2016 User’s Guide.
Reach out to me in the comment section below if you have any other concerns or questions. I'm always here to help. Have a good one!
Hiya Fritz up early like myself :?) thanks for the reply, I am thinking the Journal Entry would be in order seeing as I've already done the deposit thing with the 50% reimbursement and applied it to the "Office Supplies" account .... now in the journal entry I'll be debiting the bank account (showing the reimbursement by bank) then should I credit "Office Supplies" or the supplier? I intend on bringing to accountants attention after the long weekend :?) but in the meantime, would you agree with me about using Journal Entry for this particular reimbursement from the bank? and, if so, crediting the supplier? or the account "Office Supplies" and the last question would be will that then show 2 distinct transactions? Thanks Fritz, really for all your help.. I probably sound like a real beginner in this, lol.
I'm here to provide some answers to your follow-up questions about the journal entry, @BigRog. Also, I'll point you in the right direction on how to take care of this.
You're on the right track in creating the deposit for the 50% reimbursement and applying it to the "Office Supplies" account.
Yes, I would agree with you about using a journal entry for this specific reimbursement from the bank. It's because there are two ways of recording them: deposit and a journal entry. However, choosing the appropriate account in the Credit column needs assistance from your accountant. They can help you determine whether you'll need to use the "Office Supplies" account or supplier. This way, we can ensure your books are accurate.
For your last question, yes, this will show two distinct transactions in your reports. To view them, I'd suggest running the Deposit Detail report for the deposit and Balance Sheet for the journal entry. Just go to the Reports menu to open them.
Also, you can click Customize at the upper left of the report. It helps you get the specific information you need for your business. For more details, visit this article: Customizing Company And Financial Reports.
I recommend visiting this PDF link since you're using the 2016 version: QuickBooks For Mac User's Guide. It contains in-depth details about managing your lists, accounts, items, income, expenses, banking, and company file.
Please know that I'm always here to help if you need anything else. Keep safe always. Stay healthy, @BigRog.
Thank you for the follow-up reply, it is very much appreciated... I believe I am knowledgable now in all the posts included in this one post to make the right choice and will mark all as solved ... I will subsequently follow-up with the accountant to see if my choice of the supplier in the journal entry was correct. Thanks again and stay safe but, have a GREAT HOLIDAY weekend!! BigRog
RaymondJayO, thanks for the answers.
I'm glad that all our answers in this thread help you fix your issues in QuickBooks, @anthony6mp.
Also, I recommend visiting this website: QuickBooks Resource Hub. It contains helpful articles on how to efficiently manage your company file, banking, reports, taxes, revenue, and expenses. Just click + More topics under Topics to expand the sections.
Please know that the Community is always here to help if you need further assistance. I'm cheering on your continued prosperity while using QuickBooks, @anthony6mp.
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