What is "Workforce" ? Does it cost money?

Hello, bestgyn. 

QuickBooks Workforce is a tool you can use that allows your employees to view and print their pay stubs and W-2's. Each time you run payroll, employees that are set up on the QuickBooks Workforce will get an email letting them know they can view their pay stubs and W-2 online. If you have a payroll service, Workforce is a part of that service. However, should you cancel your payroll service, your employees will still have access for 18 months following the cancellation. After that, paychecks will no longer be available, so be sure to advise your employees to print their documents for their own records if you plan on using Workforce. Below I'm attaching a link with helpful information regarding Workforce, as well as giving you the steps on how to set up employees. 

- Workforce FAQ's

1. Go to Workers and select Employees

           - For a new employee, select Add an employee.

           - For an existing employees, select the employee's name, then select Edit, next to Pay.

        2. Add your employee's info, including their email address

        3. Then select the Invite this employee to view their pay stubs and W-2's Online check box

        4. Select Done. 

Now your employees should be set up for the Workforce application. 

If you have any other questions or concerns, feel free to post them below. 

Thank you and have a nice afternoon. 

I just learned that our employees can see each other's pay through QuickBook's Workforce.  I am using Intuit online payroll.  I am not an employee so I can't see the workforce website.  Any idea why this happened?  More importantly, how can I stop this?

Thanks for joining this thread, @mhol. I'm here to route you to the right support to help resolve your concern.

Every employee has a unique username and password when accessing their Workforce accounts. With this, they shouldn't be able to see each other's pay through the website. 

You and your employees' payroll information are confidential, and we value both privacy in this forum. Thus, I'd suggest contacting our Customer Support Team to determine the root cause of this issue. They can also provide the steps on how you can stop your employees from seeing each other's pay. They're available from Mondays to Fridays (6:00 AM to 6:00 PM PT). I'll guide you how. 

1. Go to this link: https://help.quickbooks.intuit.com/prechats/offerings/ViewMyPaycheck-Online-CHAT/15055/view. 
2. Enter your contact info. 
3. Click Submit.

Once resolved, your employees can also view, download, or print their W-2s from their Workforce accounts, aside from accessing paychecks. Just let them go to the W-2 menu to complete this task. For more details, visit this article: Viewing Paychecks And W-2s Online.

You've got me here in the Community if there's anything else you need. Keep safe always, @mhol.

What is the cost of Workforce per employee?

Thanks for joining us here today, ebeckett.

I have some information about the employee cost. If you're subscribed to our payroll service, using the Workforce feature to send paystubs are free.

Please check out our page for details: https://quickbooks.intuit.com/pricing/.

Additionally, here's a link that covers all tasks you can do when using the payroll feature.

Keep me posted if you still have questions or concerns with payroll or workforce. I'll be around for you. Take care and have a great day ahead.

Can we add additional documents for the employee to access through Workforce? For example, I provide my employees with a commission report which is a PDF. Can I upload that to Workforce for my employee to access?

Hi there, mikeb-mn.

It's nice to see you in the QuickBooks Community. I'll share information about Workforce QuickBooks Online and how it works.

When inviting your employees to use QuickBooks Workforce, they'll receive an email to view their pay stubs every time you run payroll. They can also get their W-2s from there. That said, adding additional documents for the employee to access through Workforce is currently unavailable.

I can see how additional options and functionality with the said features would be helpful for both you and your organization. QuickBooks Online is constantly changing and evolving based largely on the suggestions and requests of users. I encourage you to submit feedback to our Product Development Team for review when determining features to be added in updates. This can be done directly through your account by clicking the Gear icon in the top right corner, then select Feedback.

I also suggest visiting our QuickBooks Blog to know about the latest news and updates from QuickBooks Online.

Please share this article with your employees so they'll see different details on how they can view their paychecks, W-2s, and other employment info such as your home address and bank account info: View your paychecks and W-2s in QuickBooks Workforce.

Let me know if there's anything else you need help with. Know that I'm always here to help you anytime. Take care and keep safe!

If our accountant, who runs our payroll, uses workforce, and I use QuickBooks Online, can we integrate so he can send me payroll right into QBO?  Currently, he runs payroll.  Then he sends me the paystubs.  I password protect them and then send them to our employees.  There has got to be a better way.

Thanks

Thanks for joining us here in the thread, @JCV1.

The feature you want to access is currently unavailable. I suggest you sync the payroll checks to your QuickBooks Online instead. You can do this with the use of 3rd party app. I'll show you where you can find one, here's how:

1. Open your QuickBooks Online account.
2. On the left navigational bar, select Apps.
3. In the search bar, you can use the keyword "Sync paychecks".
4. Once you're ready, click on the Search icon.
   
   

For visual reference, you can refer on the screenshot below.

I'll be adding these articles to help you in the future:

• Reactivate your QuickBooks Payroll subscription
• Delete or void paychecks
• Fix printed alignment for preprinted checks

You can post here again if you need assistance with your QuickBooks concern. I'll keep an eye for your response. Keep safe and enjoy the rest of the week!