Void Payroll Tax Epay

Hi Dlpettit,

Welcome and thank you for posting today! I'll share the process to cancel payroll tax payments, so you'll be guided in the future.

If you need to cancel an e-pay, you'll first want to check if it's still in the Submitted to Intuit status. At this stage, you can still stop the payment. Usually, cancellation is in 2 banking days before the payment date.

1. Select Employees from the main menu, then Payroll Center.
2. From the Payroll Center, select the Pay Liabilities tab.
3. In the Payment History section, select the E-Payments tab.
4. If the status isn't dating, toggle between the All Payments tab and the E-Payment tab. Doing so will refresh the list.
5. Select the View link in the Audit Trail column for more details.

For a federal tax payment, you'll want to cancel it on the EFTPS website. Then, you can go back to QuickBooks and reflect the cancellation by voiding the e-payment, as you did.

Cancel federal tax payments on the EFTPS website:

1. Go to the EFTPS website
2. Select Payments from the home page
3. Log in. Then select Cancel a Tax Payment from the menu. And follow the instructions.

Void the tax payment in QuickBooks:

1. Go back to the Pay Liabilities tab.
2. In the Payment History section, select the All Payments tab.
3. Locate then double-click the check to open it.
4. Click the Delete drop-down, then select Void.
5. Select Save & Close when you're done.

For a state tax payment, you'll only need to void it in QuickBooks. Then, check your state website to confirm if your payment is canceled. Please note that some state payments are immediately transmitted to the state agency. In this case, you'll want to call them and request to cancel your payment.

Here are articles for your additional reference:
 

• Check e-file or e-pay status
• Cancel tax payments and forms

In your case, try contacting your tax agency and request to cancel your payment. If that's possible and once processed, you can go back to QuickBooks and void the payment to update your records.

I'm just around if you have more questions about payroll tax payments. Take care and have a good day!

This will happen if you voided the payment but didn't send the void - or didn't send it in time for the payment to be cancelled (likely two days before the payment date.)

Thank you.  I did do that process but the payment was pulled from their checking account.  The payment was scheduled for a future date.  I guess I will need to make sure that they are cancelled on the agencies site as well.

I have a tax payment Submitted via QuickBooks and Accepted by the IRS scheduled to be paid in 5 days.  If I cancel it on the EFTPS website, which I am still allowed to do within the 2-day window, and then I void the E-payment in QuickBooks, will that keep the payment from being withdraw by the IRS?

 I had entered a check number on the e-pay check in the register.  I voided the check before I realized it was the epay.  Payroll module is showing liability is due, but I received email receipt that it was processed.  The system will not let me repay as it is saying liability has been paid, even though the liability is listed in liability due.  CThe audit trail shows "0" paid.  Please advise as to how I can verify if liability was paid or not and if not, how can I override the system to let me pay e-pay liability.

Thanks for bringing this to our attention, CRIBAR1. I'll share some tips on how to manage your e-pay liability in QuickBooks.

You're correct when you mentioned that avoiding the check linked to the e-pay could result in the Payroll module showing the liability as due, even though the system also indicates it has been paid.

The email receipt confirms the payment was processed, but since the audit trail shows 0 paid, I recommend verifying the status of the payroll tax payments through your payroll module first.

If you've confirmed the payment did go through despite the audit trail discrepancy, this issue arose because voiding the check broke the link between the liability and the payment record.

To process a new payment, we first need to update the status of the liability, as it is currently marked as settled in the system.

We can override this by manually creating a liability check to resolve the issue. Just a heads up, a backup is crucial before proceeding. Once done, you can follow these steps to correct the disconnected link:

1. Go to Employees and select Payroll Center.
2. Navigate to Pay Liabilities and select Create Custom Payments.
3. In the Select Date Range for Liabilities window, set the date range to include all checks created in Write Checks, then select OK.
4. Click the checkbox next to the appropriate payroll item to select it, and enter the correct amounts in the Amount to Pay column.
5. Select Review Liability Check to enter additional expenses or penalties, then choose Create.
6. Modify the check number and date to match the original check created in Write Checks. Alternatively, you can assign the letter C as the check number to indicate correction and update the date to match the payment's due date.
7. If necessary, go to the Expenses tab to add penalties or interest amounts.
8. Select the Recalculate button, then choose Save & Close to record the transaction. Repeat the process for any other incorrect checks as needed.

You can follow this article for further details: Correct liability payments made in Write Checks instead of Pay Liabilities in QuickBooks Desktop Pay....

Once done, this should clear all the discrepancy between the payroll module and the audit trail while maintaining accurate liability tracking.

Feel free to reply to this post if you need further assistance. 

The E-Payment should be as follows.

Federal Withholding $4,576.00

Social Security Company $2,334.10

Social Security Employee $2,334.10

Medicare Company $545.89

Medicare Employee $545.89

Total $10,335.98

In QuickBooks the E-Payment  detail below.   I cannot pay the liability as the system is saying it processed. See below. I also received email confirmation accepted.  Amount shown is $0.

If I process a liability check by creating a custom payment it produces a check not an e-pay.  We need to pay within 3 days.