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Dlpettit
Level 1

Void Payroll Tax Epay

I had voided epay payroll tax liabilities and they still were deducted from the bank.  I was told by QB customer services all I needed to do was void the payment and it would not be processed, but the payments were processed.  Can anyone tell me if this is the correct process?

4 Comments 4
JessT
Moderator

Void Payroll Tax Epay

Hi Dlpettit,

 

Welcome and thank you for posting today! I'll share the process to cancel payroll tax payments, so you'll be guided in the future.

 

If you need to cancel an e-pay, you'll first want to check if it's still in the Submitted to Intuit status. At this stage, you can still stop the payment. Usually, cancellation is in 2 banking days before the payment date.

 

  1. Select Employees from the main menu, then Payroll Center.
  2. From the Payroll Center, select the Pay Liabilities tab.
  3. In the Payment History section, select the E-Payments tab.
  4. If the status isn't dating, toggle between the All Payments tab and the E-Payment tab. Doing so will refresh the list.
  5. Select the View link in the Audit Trail column for more details.

 

For a federal tax payment, you'll want to cancel it on the EFTPS website. Then, you can go back to QuickBooks and reflect the cancellation by voiding the e-payment, as you did.

 

Cancel federal tax payments on the EFTPS website:

 

  1. Go to the EFTPS website
  2. Select Payments from the home page
  3. Log in. Then select Cancel a Tax Payment from the menu. And follow the instructions.

 

Void the tax payment in QuickBooks:

 

  1. Go back to the Pay Liabilities tab.
  2. In the Payment History section, select the All Payments tab.
  3. Locate then double-click the check to open it.
  4. Click the Delete drop-down, then select Void.
  5. Select Save & Close when you're done.

 

For a state tax payment, you'll only need to void it in QuickBooks. Then, check your state website to confirm if your payment is canceled. Please note that some state payments are immediately transmitted to the state agency. In this case, you'll want to call them and request to cancel your payment.

 

Here are articles for your additional reference:
 

 

In your case, try contacting your tax agency and request to cancel your payment. If that's possible and once processed, you can go back to QuickBooks and void the payment to update your records.

 

I'm just around if you have more questions about payroll tax payments. Take care and have a good day!

BigRedConsulting
Community Champion

Void Payroll Tax Epay

This will happen if you voided the payment but didn't send the void - or didn't send it in time for the payment to be cancelled (likely two days before the payment date.)

 

Dlpettit
Level 1

Void Payroll Tax Epay

Thank you.  I did do that process but the payment was pulled from their checking account.  The payment was scheduled for a future date.  I guess I will need to make sure that they are cancelled on the agencies site as well.

AJB-dio
Level 1

Void Payroll Tax Epay

I have a tax payment Submitted via QuickBooks and Accepted by the IRS scheduled to be paid in 5 days.  If I cancel it on the EFTPS website, which I am still allowed to do within the 2-day window, and then I void the E-payment in QuickBooks, will that keep the payment from being withdraw by the IRS?

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