I reported this to the Better Business Bureau and the person who I'm in touch with at Intuit has still not provided the specific federal requirement, but rather pointed out to their End User License Agreement and the terms that "we agree to when we use the software" state that we will provide Intuit whatever information is needed for them to verify the identity of the principal of our business.  So... it sounds to me like it's not a federal requirement but rather internal Intuit practices.  The lack of transparency is unbelievable.

Thanks for the Better Business Bureau information. Several posters had indeed concluded there is no law that requires what Intuit is asking.  So, not surprisingly, Intuit is now saying the end user agreement dictates Intuit can ask for anything. Yes, Intuit can, going by the end user agreement, including tax returns or any other information "to confirm your identity."  https://quickbooks.intuit.com/software-licenses/  Unfortunately, whether an end user agreement is lawful or not would only be determined in arbitration or in court.  This is the last year I am using Intuit for payroll.

Note this demand by Intuit/Quickbooks isn't actually mandated by law.  Intuit hasn't provided any documentation that it is.  Indeed it smells like a data grab by Intuit - not surprising given Quickbooks has turned into a data mine for their marketing.  The privacy policy is a giant mess and if you are using desktop check out the background Quickbook apps sending constant data streams even when Quickbooks is closed. 

Now they refer to the user agreement.....They are such liars.  They failed to realize that business owners have successful  business because we are not stupid.   I don't care what their user agreement says...they will never get my information.  Their campaign to hoard our personal data is a big fail. Watch them scramble.   I smell a class action.  

BULLSHlT

Bullshlt

Bullsht

Does updating QB to the latest release and opting out of the new benefit to share data with Equifax automatically accept the New Global Privacy Policy?

Does updating Quick Books to the most recent release and OPT OUT of the new benefit to share data with Equifax, automatically cause the user to agree to the New Global Privacy Policy?

Is there a way to determine if this new policy has been agreed to?

We don't mind not using Direct Deposit nor paying the federal tax via EFTPS website - but my clients do not want to agree to this broad ranged use of their data for Intuit to use in their "every day business use".

Apparently knowing whether or not this New Global Policy is accepted within the QB File is searching for a needle in a haystack....and it may not even be apparent which is quite disturbing in itself.

I'll make sure to help you today, @CAS2021.

Regardless if your QuickBooks Desktop Payroll is updated or not, the user automatically agrees to the New Global Privacy Policy when using the program.

Rest assured, your payroll data won't be shared with Equifax since you already opted out from it.

Let me also add this guide that covers all the tasks you can do when using QuickBooks Desktop Payroll: View all articles for QuickBooks Desktop Payroll.

Just reply to the thread if you have further questions. Have a good one!

I have set up an ACH account with our bank.  I will be doing the direct deposit with them.  Now I need to figure out how to switch to the Standard or Basic Payroll subscription.

Thanks for checking in with us, Luttrells Auto.

If you don't have a payroll service yet, just visit our website to subscribe for a payroll service: https://quickbooks.intuit.com/payroll/desktop/. Then, activate QuickBooks Desktop Payroll when purchased online or by phone. To learn more about QuickBooks Payroll services, just check out the QuickBooks Payroll Services and Features for QuickBooks Desktop article. 

Before we can use direct deposit, we’ll need to set up your payroll bank account. The direct deposit requires a US bank account that is set up for ACH transactions. After you set it up for your company, just add your employees' information. For the steps and details, see the Set up your company payroll for direct deposit article.

Then, we can pay your employees with direct deposit into their checking, savings, pay card, or money market accounts. Accounts must be United States accounts that accept ACH transactions. To set up and add employees to direct deposit, please follow the steps in Set up direct deposit for employees article. 

Feel free to visit our Process Payroll page for more insights about managing your payroll in QuickBooks.

I'm just one post away if you need a hand with running payroll reports or any QuickBooks-related. I'll be here to ensure your success. You have a good one. 

I'm surprised Quickbooks and Intuit don't get sued frequently.

This is such a silly answer.

No, users do not automatically agree to changes in policy.

Laws like the EU GDPR and California's CalOPPA require policy changes be published AND you seek consent.  Simply demanding consent because someone was silly enough to do business with your company is neither legal nor rational.

Where does Quickbooks find the people who respond to the forum?

Don't answer.  It doesn't matter.  Nothing ever changes with Quickbooks because of these forums.  You're big enough you don't have to care about customers.

Avoid Quickbooks payroll at all costs.  You'll regret using them.

First - Quickbooks sells your data and your employee's data.  During COVID Quickbooks illegally sold payroll data to outside banks to circumvent Fintech barriers to PPP loans.  Quickbooks is now attempting to convince users that selling your data to credit agencies is a benefit to you and they don't disclose that Quickbooks is making money using this data, nor that Quickbooks own server hosting company, Experian and the payroll data company have have massive data breaches. 

The data Quickbooks is currently demanding about business owners is not legally mandated - it's a data grab by Quickbooks.  See my other posts about this.

Second - Your payroll will have errors and Quickbooks won't fix them.  Three years ago New Jersey mandated all payroll filings be done electronically and provided Quickbooks the information required to do so.  Quickbooks refused to comply and left users in the lurch facing thousands of dollars in fines for not e-Filing.  This situation remains today.

Third - When you need support you won't get it.  Try calling Quickbooks and you'll end up talking to someone overseas who doesn't have a clue about US based companies.

Fourth - It's stupidly expensive.  Quickbooks charges 20-30% more than many competitors.

It strikes me as absolutely ridiculous that someone trying to launder money would do so by putting it through payroll; where they pay additional taxes on it.

I too would like to see the ACTUAL law listing (not paraphrased)  that this new rule is related to. I've got employees depending on direct deposit, and about to switch them to paper because the owner doesn't want his information (he's already ON the payroll, the information is technically there already) connected in some unknown way.

I cannot fathom the self-importance that Intuit Quickbooks Payroll believe they have, and how this company feels that they can strong arm businesses and private citizens.  They are not a bank, they are not a branch of the United States Government, they are a software provider.  Quickbooks payroll is forcing company owners, self-employed bookkeepers, non-profit board of directors, to essentially hand over their personal information, in order to use their payroll subscription service.  This goes beyond what has been reported below of needing this information for payroll direct deposit requirements in order to verify that a company isn't involved in funding terrorism or money laundering.  After being on the phone with this company 7 hours this week (I was transferred to incorrect departments, my calls were dropped, left on hold listening to their horrible music, routed to employees who just read off a script, etc.), I was finally told that I cannot even have a payroll subscription, because I am unable to provide Primary Principal information for a non-profit corporation.  It was suggested that I give up my own Primary Principal information.  This goes beyond what has been reported of just needing this for direct deposit and assisted EFTPS payments.  I am a self employed bookkeeper for a non-profit corporation, and I am not going to provide my personal data to Intuit for this or any company I am not an owner of.  At this point I don't want or need the payroll direct deposit and assisted EFTPS payments.  I can do all that on my own.  I just want the service that this non-profit has paid over $500 for.  Can't even have that, I've been told.  The payroll subscription isn't getting updates, it's not calculating payroll taxes correctly when I try to pay employees.  I'm going to have to cancel the subscription and find a new solution, in the middle of the year.  Intuit Quickbooks, you ought to be ashamed.  I hope you get sued.

I still have the same feeling I did the first time I read about this supposed Federal and State Compliance.. They are scamming, since you cant find any things when searching for it and they keep posting the same thing again and again.. Are they going to sell our SS #'s to others that will steal our identity??  Something very fishy going on it.. and it has nothing to do with the loans.. 

I want to see the actual law that is requiring this information. I cannot find it anywhere and I agree with many people who have expressed concern over sharing this information with Intuit.

Hi Rea_M, in your instructions for how to enter Principal Officer details in QBDT, I was able to get to Manage Your Account and even Payroll Subscription area with Direct Deposit bank details, but neither places shows fields for the principal's home address or SSN. How do we add or update those fields?

I'd MUCH rather enter it directly if at all possible.

Hi Rea_M, 
I used your instructions to drill into "Manage Your Account" and found the Payroll Subscription details for the direct deposit bank account and principal associated with that account.

In that section, however, there are no fields for entering or updating the principal's home address or Social Security number. 

I would prefer to update these directly, myself. How can I do that?

I'm here to help share how you're able to update your payroll information, @jocecampbell.

Thank you for sharing the results after following the suggestions shared by my colleague above. Since your using the direct deposit payroll in QuickBooks Desktop, there isn't an integrated way to update your Principal Officers details and all its fields manually.

Therefore, we'll have to create and send a request for the changes you wanted to accomplish. I've got you here the article showing the instructions needed: How to Request a Direct Deposit Primary Principal Change in QuickBooks Desktop?

I'm also adding these references with the helpful tips and guides you can use while waiting for the results of the payroll information you wanted to update:

• Principal Officer Verification for Payroll IDV Holds
• Understand why you need to Update your Account Info for Payroll

You can always leave a comment below if you have any other concerns aside from updating your payroll's principal officer information. I've got your back. Take care and stay safe!

If we choose to not have the payroll direct deposit option, and go with paper payroll checks - then the Principal's Office information is not required?

Thanks for joining us here, BP902645.

I'll help with your question about updating the Primary Principal. 

The update is required for customers who are using Direct Deposit to pay their employees. This also affects the ability to electronically pay your payroll taxes and file the tax forms as well. You can continue to pay and file your taxes and forms manually. 

More details bout this are discussed here: Understand Why You Need to Update Your Account Info for Payroll.

Check out these articles for additional guidance when you're ready to pay and file your payroll taxes:

• Learn How to Prepare and Print Form 941, Schedule B, and Form 940.
• Set Up and Pay Scheduled or Custom (unscheduled) Liabilities

Don't hesitate to ask more questions if ever you need more help with QuickBooks. We'll make sure everything is sorted out.

They are using AI to answer your questions.......  I'm so done with Quickbooks