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Sync Manager

I keep getting this message "An update to Intuit Sync Manager is available" How do I get rid of it ? 

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Best answer March 07, 2018

Best Answers
Highlighted
Moderator

Sync Manager

Hi there, @mp821w,

 

I can help remove Intuit Sync Manager so you'll no longer get the message that an update is available.

 

You'll first need to clear the company files from Intuit Sync Manager. Please make sure QuickBooks is closed.

 

Here's how:

 

1.    Right-click Intuit Sync Manager from the system tray.
2.    Select the company, one at a time if there are several companies listed.
3.    Click the Sync Enabled menu.
4.    Select Disable from the drop-down menu.

 

Once it's done, open QuickBooks and clear the sync settings. Let me show you how:

 

1.    Click the Help menu.
2.    Select Manage Data Sync.
3.    Select Clear Sync Settings.
4.    Click Yes to confirm.
5.   Click OK.

 

You can removing the sync manager from the Company Preferences window. You also need to perform these additional steps to ensure the automatic updates are stopped.

 

  • Close QuickBooks.
  • Close Intuit Sync Manager (Open the system tray, right-click Intuit Sync Manager and select Exit Sync Manager.
  • Rename the file to SyncManager.OLD (C:\Users\\AppData\Local\Intuit\SyncManager)
  • Remove Intuit Sync Manager startup from the Windows MSConfig Utility screen (You can consult an IT professional for assistance).

 

Let me know if you need further assistance with the steps. I'll be here to help.

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4 Comments
Highlighted
Level 1

Sync Manager

I should add I have the automatic updates turned on (help/update quickbooks/options/)

Also tried edit/preferences/integrated applications/company preferences/.....and removed intuit sync manager, but when I restart the progarm it comes back.....

 

Highlighted
Moderator

Sync Manager

Hi there, @mp821w,

 

I can help remove Intuit Sync Manager so you'll no longer get the message that an update is available.

 

You'll first need to clear the company files from Intuit Sync Manager. Please make sure QuickBooks is closed.

 

Here's how:

 

1.    Right-click Intuit Sync Manager from the system tray.
2.    Select the company, one at a time if there are several companies listed.
3.    Click the Sync Enabled menu.
4.    Select Disable from the drop-down menu.

 

Once it's done, open QuickBooks and clear the sync settings. Let me show you how:

 

1.    Click the Help menu.
2.    Select Manage Data Sync.
3.    Select Clear Sync Settings.
4.    Click Yes to confirm.
5.   Click OK.

 

You can removing the sync manager from the Company Preferences window. You also need to perform these additional steps to ensure the automatic updates are stopped.

 

  • Close QuickBooks.
  • Close Intuit Sync Manager (Open the system tray, right-click Intuit Sync Manager and select Exit Sync Manager.
  • Rename the file to SyncManager.OLD (C:\Users\\AppData\Local\Intuit\SyncManager)
  • Remove Intuit Sync Manager startup from the Windows MSConfig Utility screen (You can consult an IT professional for assistance).

 

Let me know if you need further assistance with the steps. I'll be here to help.

View solution in original post

Highlighted
Level 1

Sync Manager

Thanks for replying.  I'm unable to follow these instruction. Could it be as I'm using Quickbook 2013. If so, do you have the instructions for that version?  

 

 

Thanks, Mike

Highlighted
Level 1

Sync Manager

So it is working now.....I could not get the one of the updates to download (Maintenance Releases) until now...I keep an error. Working great now except, it now forced me to set up a password. I hate passwords, do you by chance know if is there anyway to get rid of passwords so I dont have to use it everytime I log in?

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