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finance-themarsh
Level 2

Why is the 1099 report missing vendor payments?

When running the "Prepare 1099s" report, vendor data is missing. Vendors have the "Track payments for 1099" checkbox checked. Vendor bills charge expenses to a general ledger account selected in the list of accounts for Non-employee compensation. Vendors are paid via a U.S. bank checking account. Missing payments were made via paper check and/or Direct Deposit. None of the missing payments were made by credit card, debit card, or PayPal. Why is the 1099 report missing payments to vendors?
29 Comments 29
RCV
QuickBooks Team
QuickBooks Team

Why is the 1099 report missing vendor payments?

Let's perform some troubleshooting steps to show all the vendor payments in the 1099 report, finance-themarsh.

 

I appreciate you for performing some solutions to get this sorted out. You are doing a great job in checking if the Track payments for 1099 box is ticked in their profile. Also, using a different method like check or expense is the best thing to do if you paid your contractors with a credit card, debit card, gift card, or PayPal through your Payroll product account.

 

If the accounts you used on your vendor transactions are not mapped for 1099, then the transactions will not show on the report. This includes the accounts you used on your items. Here's how to map them:

  1. Go to Expenses and click the Prepare 1099's button in the upper right-hand corner.
  2. Set up your company information and click Next.
  3. Place a checkmark in Box 7: Nonemployee Compensation checkbox.
  4. In the drop list, select all the accounts you used in all your contractor transactions.
  5. Click Next and click on Finish Later to finish the setup.

 

Then, try running your 1099 report after checking and correcting your records. If the same thing happens, we can try signing in to QuickBooks Online (QBO) using a private or incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues. Here's how:

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P

 

If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. Web-based platforms like QBO collect cache files (cookies) to save you time, but this can impact processes and cause them to not work. You can also use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.

 

I've got some resources that you might need for additional information about managing 1099s on your account: 

 

I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Feel free to reply to this post and I'll get back to you. You have a good one. 

finance-themarsh
Level 2

Why is the 1099 report missing vendor payments?

Thanks for your reply.

 

"using a different method like check or expense" is not necessary as the problem vendors were not paid with debit, credit, or gift cards or PayPal as noted in the original question.

 

Also noted in the original question is that the accounts used for 1099 reporting match the accounts used on the vendor bills.

 

I did open a Chrome browser, cleared history for all time.

 

After that, I opened an Chrome incognito window, and went into the Expenditures > Vendors, clicked on "Prepare 1099s", went to step 4 and the example vendor is not in the list "1099 contractors that meet threshold" (which they do), nor are they in the list "1099 contractors below threshold", nor are they on the "Contractors not marked for 1099" list.

 

 

ChristieAnn
QuickBooks Team

Why is the 1099 report missing vendor payments?

Hi there, finance-themarsh.

 

Thank you for coming back to add some clarification on your issue about vendor's 1099. I also appreciate you for following the steps provided above to fix the problem.

 

If a 1099 contractor is missing from the list when you start to create your 1099s, it could be they're not active or marked as eligible for 1099. That said, I suggest making sure that your contractor is active and set up for 1099 tracking. To start with, select the Add from Vendor list button and select the appropriate vendor on the Review Your Contractor’s Info window once you're in the middle of creating 1099s.

 

Once done, make sure your payments to this contractor meet the threshold. That said, only those contractors you paid above the annual $600 cash threshold get 1099. To see additional information and to finish the process to fix the issue about 1099's data, you can click this article: Fix missing contractors or wrong amounts on 1099s. Please continue following the troubleshooting instructions until step three to make sure that you're able to fix the problem.

 

If the issue continues to occur, I suggest contacting our QuickBooks Support Team. They have the tools to pull up your account to see the cause of the issue.

 

Please refer to this article to see different information on what forms or boxes do you need to choose when filing 1099-NEC and 1099-MISC: Understanding payment categories for the 1099-MISC and 1099-NEC.

 

 

Let me know if you have other questions about 1099 in QuickBooks. I'll be right here to help you out. Have a great day.

Kelley13
Level 1

Why is the 1099 report missing vendor payments?

Same thing is happening to me today. I am losing my mind and online chat is no help ... 

JonpriL
Moderator

Why is the 1099 report missing vendor payments?

Joining the thread to offer help and share details about your report, @Kelley13.

 

Contractor payments made with credit cards, debit cards, third-party payment account systems will not be reported when you prepare your 1099 forms. These type of payments is reported on 1099-K forms and your financial institution or the company is responsible for filling them.

 

Here's an article to read and learn more about the payments reported on your forms: Understand which Payments are Excluded from a 1099-NEC and 1099-MISC.

 

I've got you this reference to help you out as the guide in preparation for this year's tax season: 2022 Year-end Resources - 1099 Forms.

 

Let me know in the comments below if you've got questions about QuickBooks payroll and forms. I'll surely be around ready to lend a hand. Take care always!

Kelley13
Level 1

Why is the 1099 report missing vendor payments?

yeah, that's not it 

tbliss52
Level 2

Why is the 1099 report missing vendor payments?

No, Intuit broke the 1099 function. First you failed to create a format for printing the three-per-page form INTUIT SELLS. Then you did some kind of patch that eliminates 1099 vendors from NEC report. FAIL.

jbell
Level 2

Why is the 1099 report missing vendor payments?

I am having the same issue and going out of my mind.  One vendor, active, marked for 1099, coded to proper account isn't showing up.  I can't add when it says to add vendors--there is a program glitch that needs to be resolved quickly!!!!!

Mich_S
QuickBooks Team

Why is the 1099 report missing vendor payments?

I appreciate you for joining the thread. Let me direct you to the right support team, @jbell.

 

If you don't see a 1099 vendor on the list when you go to create your 1099s, it's possible they aren't active or haven't been identified as qualified for 1099. Ensure that your vendors are still active including the set up for 1099 tracking. 

 

I recommend contacting Payroll Support for assistance with this. They can look into this further and provide you with the best answer to your problem.

 

Here's how to contact support:

  1. Log in to your QuickBooks Online company.
  2. Click on Help (?).
  3. Choose Contact Us.
  4. Type in your concern, then click on Let's talk.
  5. Select a way to connect with us:
    • Start a chat 
    • Ask the community 
    • Get a callback 

Please note their support hours to make sure they're available to help.

 

 

 

Don't hesitate to comment back if you have additional concerns about this matter or QuickBooks itself. We're here to back you up. Stay sfe and have a good one!

261
Level 1

Why is the 1099 report missing vendor payments?

Having the same issue but it is not limited to 1099 vendors......just random vendors are missing activing.

SarahannC
Moderator

Why is the 1099 report missing vendor payments?

Hello there, @261. I appreciate you for joining here.

 

It could be a browser-related issue, or their status were accidentally marked as inactive in your QuickBooks Online account. Now, let's perform some steps to view the missing vendors in your QuickBooks.
 

First, let's check the vendor status:

 

  1. Go to the Expenses menu.
  2. Choose Vendor
  3. Click the small gear icon beside the Printer icon. 
  4. Check the Include Inactive under Other
  5. Select Make active to re-show the name in the list. 

 

 I'd also recommend utilizing the audit log feature to review the company activities. On the other hand, perform these basic troubleshooting steps.

 

Step 1: Use an incognito window:

 

It's a way to check issues caused by a full cache.

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P

 

Step 2: Delete cache and temporary internet files:

 

If it works, clear the cache to optimize the browser's performance. Another way is to use compatible browsers with QuickBooks Online

 

I've also added articles about handling duplicate vendor accounts, reports, and transactions. 

 

 

Please let me know how these steps go. If you need further assistance, comment below. Bye for now, stay safe always.

mak228
Level 1

Why is the 1099 report missing vendor payments?

I have gone through all the steps mentioned for Quickbooks Online, but my 1099 NEC report is blank.  All the mapping is correct, the three vendors have marked to track 1099.  Interestingly, my MISC for rent shows.  Any other suggestions?  

FritzF
Moderator

Why is the 1099 report missing vendor payments?

Thanks for joining this conversation, @mak228.

 

I appreciate you following the steps shared by my colleagues in this thread. Allow me to chime in and help make sure this is taken care of for you.

 

Have you already tried clearing your browser's cache and cookies and using another browser? If so, and the issue persists, I highly suggest contacting our Support team. They have tools such as screen-sharing (remote access) that can review your account in a secure environment and check why your form 1099 NEC is blank. They can also perform other troubleshooting steps if necessary.

 

Here's how to reach them:

 

  1. In QuickBooks Online (QBO), click the Gear icon at the top right.
  2. Select a suggested option or type form 1099 NEC.
  3. Tick Contact Us and choose a way to connect with us.

 

For more information about which payments are excluded from the 1099-MISC and 1099-NEC forms in QBO, you may check out this article: Understand which payments are excluded from a 1099-NEC and 1099-MISC.

 

For tips and other resources, I recommend visiting our website for future reference: QBO self-help articles.

 

Please let me know if you have additional questions about 1099s or anything else. I'm more than willing to help. Stay safe.

jbell
Level 2

Why is the 1099 report missing vendor payments?

Learned something by exploration.  You cannot use subaccounts for vendors that you want to send 1099s to.  I had to go to the GL, remove the designation of subaccount and make these primary accounts to have the vendor report show properly.  Interestingly enough when I had vendors in subaccounts (like G&A, with contractors nested under G&A) I would get a vendor report that would change each time that I ran it--rather random.  This seemed to solve my issue.

mak228
Level 1

Why is the 1099 report missing vendor payments?

Thanks - I bet that is it as all mine are sub-accounts.  I switched to Online in 2021 and was surprised as I did not have this issue with Desktop.   I decided not to try to fix it  becuase it would change our reporting and use another 1099 service this year.  Hopefully Intuit will correct this issue in time for 2022 1099s.

loricpa100
Level 1

Why is the 1099 report missing vendor payments?

Thank goodness you tried different things - and I read this far down the thread.  They were not understanding people with issues had tried all of their suggestions.  I was losing my mind as well and was going to craft by hand the payments since they have completely messed up this report.  Thank goodness for clients still on QBD where thing work ;-)  I was astonished I was going to have to audit every vendor for completeness.  Intuit, how could you do this to us?

backlogbegone
Level 1

Why is the 1099 report missing vendor payments?

This question and responses was very helpful.  I too had vendors showing up on the report but then not having 1099s created for them.  Very frustrating as I had already troubleshot all the aspects listed here.  But the comment about subcategories led to the fact that I had designated a specific category in the details of the two missing vendors.  Once I removed that from the vendor description details for each of them (even though the account I had put for each of them was in my list of NEC accounts to map and was not a subcategory), Intuit 1099 found both of them, added them to my bill and created the complete list of forms for me to file.  With this discussion thread I didn't have to wait until Monday to be able to call Customer Support. Good luck to all who are struggling with this!

bedfords99
Level 1

Why is the 1099 report missing vendor payments?

In order to run the 1099 report, QBO is asking me to list all the GL accounts that may appear on the 1099s. How am I to know that? I was relying on marking the "receives 1099" to be the marker to run the report. 

 

How can QBO think it is ok to muck up this important job task? 

KAM37
Level 2

Why is the 1099 report missing vendor payments?

I found that you CAN keep the subaccounts if from the earlier screen (the one selecting types of accounts you want such as Non-employee Compensation prior to getting to contractor/vendor screen) you select the Other Misc box and then select the subaccount specifically from the dropdown.  Hope that keeps folks from having to change all their vendor account info!

cgmicpa
Level 1

Why is the 1099 report missing vendor payments?

Save yourself this time.  This solution does not work.  The steps outlined are no longer valid in Quickbooks Online.  Save yourself the time I wasted as you will not resolve your matter in this thread.

CustomPaul
Level 1

Why is the 1099 report missing vendor payments?

THIS IS FOR QUICKBOOKS DESKTOP

The Vendors that are set as a 1099 customer is not showing in the 1099 Summary or 1099 Detail Reports.

What has changed? How can I rectify this. 

Have been trying to get this done prior to the deadline, this is a roadblock for business!

 

Jld89
Level 1

Why is the 1099 report missing vendor payments?

I had the same problem today.  Try changing the 1099 options at the top of the 1099 detail report.

 

when I changed the option to “all allowed accounts” it worked for me.  (Not - Only 1099 account) 

gayle_graham-yah
Level 1

Why is the 1099 report missing vendor payments?

These questions are always answered as if we know where the information is.  Where is "EXPENSES"?  Are we to understand "expenses" is the same as "expenditures"?  Even if I get that far, were are you directing me?  Is it under Account Settings, or where.  Know you know exactly where you are going, but I have no clue where "Go to Expenses...." is.

MariaSoledadG
QuickBooks Team

Why is the 1099 report missing vendor payments?

Let me provide some information about expenses, gayle_graham-yah.

 

When you pay contractors in cash, check, or direct deposit, you'll have to file 1099s with IRS.

 

To know where the expenses are, you'll have to make sure to tick the Track payments for 1099 under the vendor's profile so you can track vendor expenses for 1099. Here's how:

  1.  
  2. Go to the Expenses menu on the left menu.
  3. Select Vendors.
  4. Choose the vendor on the list.
  5. Click Edit on the upper-right.
  6. On the Additional info section, tick the Track payments for 1099.
  7. Click Save.

 

 

I've added this article for more information about setting up and creating and filing 1099s: 
 

 

Aside from that, QuickBooks provided different kinds of reports so you'll know the different aspects of your business. You can read this article for more information: Run Reports In QuickBooks Online.

 

Fill me in if you have any questions about the 1099. Remember, I'll be here to help.

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