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lad474
Level 2

Electronic signature on checks

I've scanned my signature into the quickbooks file and when I go to add it in the printer setup the signature is to small to see. When you look at the saved file it meets the requirements for size but when the file is added you can barely see it. The actual signature is 3" x 3/4" but the image when adding it to the checks is maybe1-1/2 x 1/8". Does anyone know how to fix this. Thank you in advance.

Solved
Best answer May 19, 2020

Best Answers
katherinejoyceO
QuickBooks Team

Electronic signature on checks

Hi there, @lad474.

 

Thanks for visiting the Community. I appreciate the screenshot you've shared. I'm with you in getting this fix to ensure the signature image fits into the signature field. 

 

First off, let's verify that the image has an aspect ratio of 11:3 (11 widths and 3 height) to fit into a 3/4 inch wide by 3/4 inch tall area with no space around it. 

 

You can look for the option in your scanner's settings to change the aspect ratio to 2.75 x .75 or select only the part of the page to scan. It should come up as a little box that you can move and resize the signature block. 

 

Once done, save the image in an accepted file format, such as JPEG, PNG, BMP, or TIFF to an easily accessible folder. Following the proper aspect ratio will place your signature above its line. 

 

For more insights, please refer to the Reminders section in this article: Create and use an electronic signature for checks and paychecks

 

Let me know if you have additional questions. I'm always around to help you more. 

 

 

 

Mark the post that answers your question by clicking on "Accept as solution".

 

 

View solution in original post

3 Comments 3
katherinejoyceO
QuickBooks Team

Electronic signature on checks

Hi there, @lad474.

 

Thanks for visiting the Community. I appreciate the screenshot you've shared. I'm with you in getting this fix to ensure the signature image fits into the signature field. 

 

First off, let's verify that the image has an aspect ratio of 11:3 (11 widths and 3 height) to fit into a 3/4 inch wide by 3/4 inch tall area with no space around it. 

 

You can look for the option in your scanner's settings to change the aspect ratio to 2.75 x .75 or select only the part of the page to scan. It should come up as a little box that you can move and resize the signature block. 

 

Once done, save the image in an accepted file format, such as JPEG, PNG, BMP, or TIFF to an easily accessible folder. Following the proper aspect ratio will place your signature above its line. 

 

For more insights, please refer to the Reminders section in this article: Create and use an electronic signature for checks and paychecks

 

Let me know if you have additional questions. I'm always around to help you more. 

 

 

 

Mark the post that answers your question by clicking on "Accept as solution".

 

 

View solution in original post

lad474
Level 2

Electronic signature on checks

Thank you so much, I used the crop to get the size correct and then edited it to be darker. The signature is about a 1/2" above the line, is there a way to move it down?

Adrian_A
Moderator

Electronic signature on checks

Let's reset your printer settings, lad474.

 

I've got the steps on how to do it:

 

  1. From the Start button, select Settings.
  2. Right-click on a working printer.
  3. Select Set as Default printer.

 

Afterward, let's go back to your QuickBooks file, and let's try adding a signature on the Check again. 

 

If the same thing persists, I'd recommend reaching out to our Technical Support team. An agent will do a screen share with you and fix this issue further.

 

For more information when adding a signature, you can bookmark this article: Create and use an electronic signature.

 

 

Don't hesitate to tag my name in your Reply if you still need my help. Take care always!

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