How do i become eligible to use mobile check deposit?

I understand you want to activate your account for a check deposit, and I can see how convenient this feature is for customer like you, @thewickedarticho. 

Mobile check deposit in QuickBooks Payments requires eligibility criteria and are subject to approval. Concerning that, they will also check if your bank account is eligible for instant deposits. With that, let me endorse you for the support that accomplishes the action and to ensure you are qualified, we highly recommend calling our QuickBooks payment support.

See the steps below:

1. Log in to your QuickBooks Online account.
2. Click the Help option in the upper-right corner.
3. Tap the Contact Us button.
4. State your concern in the box.
5. Lastly, press Have us call you.

For your guide about the application of check deposits, see this page: Get instant deposits in QuickBooks Online.

There you go, @thewickedarticho. I'm excited to provide more information on any QuickBooks-related topic. Please add it in the comment section. May you have a great day.

I spent over an hour both online and on the telephone and still have no answer for my question. I opened the QB checking to simplify my process…. I was wrong!

Is anyone there able to tell me how I can be “eligible “ to deposit a check into my QB account?

Hello, @thewickedarticho.

I understand how important it is for you to be eligible to deposit a check into my QuickBooks account.

Please note that mobile check deposits aren't available to all customers. If you're eligible, you'll see the option to Deposit checks when you click on Get Money. In your case, if you did not see the option given, I suggest you reach out to QuickBooks payment support for a request for eligibility.

1. Log in to your QuickBooks Online account.
2. Click the Help option in the upper-right corner.
3. Tap the Contact Us button.
4. State your concern in the box.
5. Lastly, press Have us call you.

Additionally, I've included an article that'll help you find out how long it takes to get payments you process in each product: Find out when QuickBooks Payments deposits customer payments.

If you have further questions about mobile check deposits, you can comment below, and we'll respond to you as soon as possible. Take care! 

I have the same problem and presently I am being sent from QB to the bank that manages the account and from them back to QB...very frustrating!

I acknowledge how relevant it is for you to activate your account for a check deposit efficiently, mbrunkHH.

QuickBooks Checking offers mobile check deposits, subject to qualifying requirements. It is necessary for your QuickBooks Checking account to be open and in good standing. Visit these articles to learn more about the mobile check deposit feature:

• Find out More About Mobile Check Deposit
• Use Mobile Check Deposit with QuickBooks Checking

I also suggest contacting our Customer Care so that one of our specialists can discuss how you can be eligible to use this feature. Use this link for the contact information: Contact Payments Support.

I'm also adding this reference to get all the details you need about cash flow and checking accounts in QuickBooks Payments: The QuickBooks Checking Account and The Cash Flow Menu.

I've got you covered if you have questions while working with your checking account. You're always welcome to get back to us by clicking the Reply button below. Take care always!

I have the same issue, and QB support has been useless in helping resolve the issue. The agent I just talked to said I was not eligible, even though they don't even know what the eligibility requirements are.  Very frustrating! I have actively used the account for 6 months waiting on this feature. When I called about the issue 3 months ago, the customer service agent had told me that the account would need to be active and in good standing for 3-6 months to be eligible. Here we are 6 months later and still no mobile check deposit feature. This is truly ridiculous.