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CharleneMaeF
QuickBooks Team

How can I apply a deposit to a vendor credit? The vendor credit transaction does not show up in Banking when I try to match the bank deposit to the refund.

I appreciate you for summarizing the steps you've performed, StaceaLace.

 

The steps you've performed to match your vendor credit and bank deposit are correct. To remove the transactions from the report, I'd recommend making sure the dates of the transactions are correct. It could be the cause of the issue.

 

To do this, you can open the transactions one by one on the report. Then, double-check if the dates are correct. Make the changes if necessary. 

 

To give you more tips about managing vendor credits and recording cash backs in QuickBooks Online, please check out these articles:

 

 

Let me know if you have any other concerns with recording vendor credits in QuickBooks. I'm always ready to help. Take care!

PinkyK
Level 3

How can I apply a deposit to a vendor credit? The vendor credit transaction does not show up in Banking when I try to match the bank deposit to the refund.

I applied the very 1st advice from Jane.  This worked but I had a bill due show up under pay bills because I assigned the deposit to Accounts Payable.  How do I get rid of that???

Rubielyn_J
QuickBooks Team

How can I apply a deposit to a vendor credit? The vendor credit transaction does not show up in Banking when I try to match the bank deposit to the refund.

Hello there, @PinkyK.

 

I understand how essential it is to maintain accurate records, and I'll guide you through the steps to correct this issue promptly and efficiently.

 

The bill appearing as due in the Pay Bills section may likely be a result of the deposit not being associated appropriately with the bill. To fix this, let's link the bank deposit to the vendor credit accordingly. 

 

Here's how:

 

  1. Click the +New button.
  2. Choose Pay Bills.
  3. Select the bank deposit you created. You'll see the amount of the vendor credit in the Credit Applied field. The Total payment should be US $0.00.
  4. Click Save and Close

 

Additionally, I'll be providing the following articles to assist you in managing your bills in QBO:

 

 

Please feel free to share any additional information or questions you have about the situation, and I'll be more than happy to assist you further. Let's work together to get this sorted out and ensure your experience with QuickBooks is smooth and hassle-free.

PinkyK
Level 3

How can I apply a deposit to a vendor credit? The vendor credit transaction does not show up in Banking when I try to match the bank deposit to the refund.

YAY! Worked great! Thank you very much!!!!

ReymondO
QuickBooks Team

How can I apply a deposit to a vendor credit? The vendor credit transaction does not show up in Banking when I try to match the bank deposit to the refund.

Hi there, @PinkyK.

 

I'm delighted to hear that the steps provided by my colleague, Rubielyn_J, help resolve your concern in QuickBooks Online. It's always rewarding to know that our assistance has been valuable to our users.

 

Should you have any other inquiries or encounter further concerns related to QuickBooks Online, don't hesitate to reach out. The QuickBooks Community is an excellent platform to seek further support and advice from a knowledgeable and supportive community of users and experts.

grannylina
Level 1

How can I apply a deposit to a vendor credit? The vendor credit transaction does not show up in Banking when I try to match the bank deposit to the refund.

I did all this - Created theVendor Credit; Created the Deposit using A/P; and then matched the bank deposit to the Deposit I created. Looked like it solved the problem the bank and QB match 

Nicole_N
QuickBooks Team

How can I apply a deposit to a vendor credit? The vendor credit transaction does not show up in Banking when I try to match the bank deposit to the refund.

Hi there, Lina.

It's glad to hear that the guidance offered by my colleague above addressed your concern in QuickBooks Online. Knowing that our support has been of value to our users is truly gratifying. You can always visit our Help articles page for reference. There, you can read some helpful information that will guide you in achieving your future tasks.

In case you need assistance or have questions about using the QuickBooks product, feel free to leave a reply. Our team is always around for you.

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