Quickbooks Cash Checking Account Beneficial Owner

Thanks for reaching out to the Community about your concern, userbill.

We’ll have to gather personal data to update the information. The security of your account is our top priority, so I suggest you get in touch with our QBO Care Team. One of our specialists can view the application in a secure space and help make sure it contains the correct details.

Here’s how: 

1. Go to the Help icon at the top to display the QB Assistant window.
2. From there, tap the Talk to a human menu and enter the issue/topic.
3. Follow the on-screen instructions to complete the process.
4. Select how you want to contact our support team: Message an agent for real-time assistance or Get a callback. 

I'm also adding some articles that provide an overview of the QuickBooks Cash account feature. These resources also contain information about the Cash Flow menu and its related tasks.

• Learn more about QuickBooks Cash accounts and the Cash Flow menu 
• Get started with the Cash Flow menu 
• Use your QuickBooks Cash account 

Reach out to me if you have any other concerns or questions about the product. Please know I'm here to help and make sure you're taken care of. Have a good one.

If i opened the quickbooks account would i be the beneficial owner of all accounts with the bank.Also does quickbooks have a bank account in my name and I just don't know about. If not where is the money that I already know has came thru quickbooks.

Hello there, michael631.

Only master admins can sign up for QuickBooks Cash.  A beneficial owner is an individual with a significant ability to control, manage, or direct the legal entity and/or who owns 25% or more of it. This means you're a beneficial owner of the QuickBooks Cash if you have these roles. 

Furthermore, we do not create a bank account under your name. The QuickBooks Cash account is only created once you sign up.

If you're paid through QuickBooks, the money is deposited on the bank account you've connected to receive payments.

You can learn more about QuickBooks Cash and Payments with these articles:

• QuickBooks Cash
• QuickBooks Payments

If you have more questions about the process of using QuickBooks Cash, don't hesitate to leave a reply. I'll be happy to answer them for you.

My wife and I each own 50% of our company. I opened the Quickbooks Cash + Envelopes business checking account and was told I would have to add her as a beneficial owner within 30 days. I have tried and tried, through chat, phone, this community, spent countless hours and nobody has a clue how to do this. I was on the phone with one helpful woman for 90 minutes trying to chase it down, before the line suddenly "dropped." Any help would be appreciated.

Thanks for getting back to us, @userbill,

Regarding the application for co-ownership in the new QuickBooks Cash feature, our representatives can help you further with this. They can check the eligibility of your account and will help you complete the set up.

I know you already called us, but we need to make sure you have the right team who can help you with this. To contact us, please follow the steps below:

1. Go to the (?) Help menu then click on Contact Us.
2. Enter the keyword Payroll Account Management and Billing in the What can we help you with? box.
   
3. On the next window, scroll down to the Choose a way to connect with us section.
4. Choose Start messaging to initiate a discussion with a live agent or Get a call for callbacks.
   

When using the messaging option, a small discussion box will open at the bottom right section of your monitor. An agent will be with you after filling in the information. See this:

Please see the following link to see our support availability and operation hours: Support hours and types.

To learn more about this new enhancement in QuickBooks, see the following links:

• Understand your current and future cash position with the new QuickBooks Cash Flow
• Create envelopes to set your funds aside
• Use the Cash Flow planner to predict future income and expenses

Kindly update me on how the call goes. I want to make sure this is taken cared of. Have a good one!

Thank you. I guess now there's a bot that pops up if you try to get help and it's very persistent in trying to keep a user away from getting human help. It's really annoying. Why doesn't Intuit and other companies realize how offensive this is, and frustrating? I know human help costs more, but please don't make us fight you and waste time to get it when the cookie-cutter articles and links don't apply.

I did finally get to someone on the chat. At first he tried to get me to do the steps to simply add a new user in Quickbooks, and didn't seem to understand or be aware of this beneficial owner on the actual checking account.

He did consult with someone I guess and came back and said to have my wife log in as an admin and follow the steps at https://quickbooks.intuit.com/learn-support/en-us/process-credit-card-payments/sign-up-for-quickbook...

I've already done those steps, so I'm nervous about having her repeat them. I've been given information here that caused a lot of mess in my books, so I need to be sure. I don't want to end up with yet another checking account (this already created the Quickbooks Cash + Envelopes account, plus another "Temp Checking Account for Quickbooks Cash" (?????), and I also have two companies when I try to log into quickbooks, same name, which is very confusing, due to getting bad advice.

Also, I already added her at this link https://merchantcenter.intuit.com/msc/portal/userMgmt so would that be duplicative if she went through these steps? Why isn't this as simple as going to the "Manage this Account" link on the Quickbooks Cash + Envelopes page and clicking a link??