Direct Deposit bank account verification error 30114

Let me route you to the right department, MaceeH.

You encounter this error message when you're trying to complete the Direct Deposit set up without having the bank being verified. When setting up a new bank account, there will be random two test debits that will be posted on your bank statement.

We have two ways to resolve the error:

• Wait for the test debits to show up on your bank statement
• Check your online banking statement before entering it in QuickBooks.

In your case, though, the test debits already appeared on your bank. I suggest reaching out to our payroll support so an agent can take a better look at this. Here's how:

1. Click Help inside QuickBooks. 
2. Go to QuickBooks Desktop Help.
3. Click Contact Us.
4. Enter "Error 30114" in the description, then click Continue.
5. Select either Start messaging or Get a callback. 

Once it's fixed, you can already update the bank account for Direct Deposit.

You're always welcome to post in the Community if you have other payroll concerns. We'd be happy to work with you again. 

Please help me to verify my account please!

Thanks for joining on this thread, @kcephus.

When you say "verify account" may I know what specific goal you're trying to achieve? Any additional information will help me make sure that I can provide you with the best resolution.

I've also attached these articles below about entering test debits and setting up direct deposits. 

• Enter direct deposit test debits in QuickBooks Desktop Payroll
• Set up your company payroll for direct deposit

You can click the Reply button below to leave a comment. I'm looking forward to hearing from you soon.