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Level 1

Bank Sync

I bank with First Financial and they have a two step authentication. So it will not automatically sync transactions. Is there a fix or a post with answer already that I missed?

Solved
Best answer June 06, 2020

Best Answers
Highlighted
QuickBooks Team

Bank Sync

Hi there, MDCincy.

 

Some financial institutions require multi-factor authentication code. This is new industry-standard security to safeguard your account. With this, QuickBooks depends on the security protocol your bank has implemented. That being said, the ability to disregard this or to remove the required code within QuickBooks in performing a manual update is not yet available.

 

However, I suggest contacting your bank's support to see if they have an option to disable the code every time you manually update the transactions.

 

You can click this article to see information on how to update your bank's login credentials: How to update your bank account sign-in information.

 

Please check these articles on how you can assign and categorize your downloaded transactions and reviewing them to avoid duplicate entries in your end.

 

 

Please let me know if you have other questions related to QuickBooks. I'm always here to help you.

View solution in original post

4 Comments
Highlighted
QuickBooks Team

Bank Sync

Good Morning, @MDCincy

 

I hope your day is going well so far. Yes, QuickBooks will automatically sync your transactions after you have successfully connected your financial institution. The two-step authentication is required from your bank and needs to be entered to connect the bank account

 

Once your bank is synced with QuickBooks, then you can click the Update button within the Banking page to upload the transactions. Here's how: 

 

  1. Go to the Banking tab on the left-hand menu bar.
  2. Select the Banking section. 
  3. Make sure the bank is shown with blue on it. If not, click on the bank. 
  4. In the top right-hand corner of the Banking screen, press Update

 

It's that easy! If you have any other questions, don't hesitate to ask. I'm always here to lend a helping hand. 

 

Take care!

Highlighted
Level 1

Bank Sync

This is my first post and I realize I posted in the wrong section. My apologies, should have been in banking! 
I appreciate the quick reply, but I already have my bank connected. I’m just trying to see if there is a way around having to enter the code every time, since I have to manually sync with the Update tab that you mentioned. 

Highlighted
QuickBooks Team

Bank Sync

Hi there, MDCincy.

 

Some financial institutions require multi-factor authentication code. This is new industry-standard security to safeguard your account. With this, QuickBooks depends on the security protocol your bank has implemented. That being said, the ability to disregard this or to remove the required code within QuickBooks in performing a manual update is not yet available.

 

However, I suggest contacting your bank's support to see if they have an option to disable the code every time you manually update the transactions.

 

You can click this article to see information on how to update your bank's login credentials: How to update your bank account sign-in information.

 

Please check these articles on how you can assign and categorize your downloaded transactions and reviewing them to avoid duplicate entries in your end.

 

 

Please let me know if you have other questions related to QuickBooks. I'm always here to help you.

View solution in original post

Highlighted
Level 1

Bank Sync

I am very angry at the lack of support from Quickbooks.  They won't talk to you on the phone and when they do they can't speak English.  My bank has not synced in months now.  They tell me it's a problem they are working on and will update me.  But no updates and I am still paying full price for half service.  They promised a discount but once again charged me full price.  Now I have been waiting 45 minutes for my response in 5 minutes.  I think it's time to look for a company that cares about our business and move all of our accounts to them.

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