What are the Solutions to Fix the Error 2107 in QuickBooks Payroll?
Try sending out the contents after restarting your computer system.
Verify that your time and date settings are correct and make necessary changes if required.
Download the latest payroll updates from Intuit's website.

Regards

i CAN NOT SEND PAYROLL ONLINE DIRECT DEPOSIT

I can see the urgency of getting your issue resolved, 384911JS. Let me help you to send your direct deposit transactions. 

To begin with, please ensure your QuickBooks Desktop (QBDT) is updated to the latest release. This way, the program is running with the newest features and fixes. I'll show you how:

1. Click Help.
2. Choose Update QuickBooks.
3. Select the Update Now tab.
4. Click Get Updates.
5. Wait until the update is complete.
6. Restart your QuickBooks and computer for the changes to take effect.

Once completed, let's download your latest payroll tax table to ensure your QuickBooks get the newest payroll tax table to stay up to date. You can close QuickBooks one more time. After that, send payroll again.

If you'll encounter a payroll error 2107, this happens when you fail to send employees' paychecks via Direct Deposit (DD). The most causes of this are the following: 

• General internet connection issues and invalid security certificates.
• Internet security and personal firewall software settings.
• Incorrect system date and time properties.
• Sending in multi-user mode.
• A network time-out prevents QuickBooks Desktop (QBDT) from connecting to the server.

To resolve this one, just perform the troubleshooting steps in this article: Troubleshoot Payroll Service Server Error or Payroll Connection Error.

Also, just in case you want to customize the paycheck layout or paystub in the future, you can read this article for more guidance: Customize a paycheck layout or pay stub.

Keep in touch if you need any more assistance with this, or if there's something else I can do for you. I've got your back. Have a good day.

I've encountered this issue, and have rebooted, updated, and spent many hours trying to figure out the issue. It was until I decided to redo all of the payroll I was trying to send, and completely redid it all again; when it finally sent through. I'm not sure what caused the issue. But glad I tried that before getting on the phone with support. 

I have done all of the above. The only thing I have left to do is call support. I have not had time, but I hope they have a solution.

Yes, another unhappy payroll user here. 

2107 issue. 

8 hours with support. Mostly with Tier 2 (higher level)

"We'll have a supervisor call you NEXT week". says the agent. 

I'm glad that there's a long line ahead of me. We will all vote with our feet (or mouses) and find another payroll source. This is horrible. 

All the techs can do is GUESS at a solution and use Trial and Error and Error and Error. 

That worked for me!!! Thank you! Not all heroes wear capes!

Two weeks of insanity and all-day calls to Intuit.  Told to delete and recapture an employee - how do you do that when they have been with company 10 years!  Not to mention payroll is weekly and W2's are due.  Instead I pushed for another option.  We tried out all my recent backups and fortunately found one from prior week that didn't have the issue.  Had to go back to reinstall backup and recapture a weeks worth of data for entire company.  

Then when I tried to upload to the cloud again -same issue.

So - Always be in single user when you do these things and back up frequently.  I switched off Cloud in "Manage Payroll Cloud Services".  I updated payroll "Get Payroll Updates".  Download 'entire payroll update' and ensure PS034 is the result.  Log out and close QB.  Reboot computer.  Try 'Send Payroll Data' again.  I hope it works for you.

I don't use the cloud and I am getting the error code. 40 minutes on the call so far, the last 15 on hold. I am losing confidence in Quickbooks more and more everyday.

This did not work for me. It gave me the error code 2017 again, and shows that I still need to submit to QB. Yet is shows my payroll liabilities as if I have submitted payroll.

One hour and 8 minutes now!!

Here is the fix have agent reference number 1599873541 I tried everything and nothing worked.  Finally got QB guy on the line (Michael) fixed it in ballpark 30 minutes. 

Need to reset ID.

Hello, @Staceym1. 

I'm glad to know that your issue has been resolved. I'd also like to thank you for sharing with us how you resolved the issue. It'll be useful to customers who are encountering same problem with their account.

If ever you encounter issues with your account in the future, the Community is always here to help. Have a great rest of the day!

This error is still a problem. Hours on the phone and chat. No solutions. Empty promises of call backs.

What an inconvenience for me and all of our employees when we are not able to provide them the direct deposit pay that they have been getting for years.

I have done system repairs, computer restores, tried logging in from a different computer, set up another user and tried sending from that account, had our IT check all firewall and internet connections, deleted paychecks and start over, checked all routing and account numbers, tried from single user mode, turned cloud on and off, and still no solution.

Currently looking for new payroll and accounting software. I can't count on Intuit to pay anyone correctly. A few months ago, they double paid our state payroll liabilities to the tune of thousands because of an error in their system. I had to wait 6 weeks for the Comptroller of Maryland to refund the monies. 

I have been using QB for over 20 years and it has become undependable and a constant hassle that is now affecting our employees bank accounts as well as ours.

This error is still a problem. Hours on the phone and chat. No solutions. Empty promises of call backs.

What an inconvenience for me and all of our employees when we are not able to provide them the direct deposit pay that they have been getting for years.

I have done system repairs, computer restores, tried logging in from a different computer, set up another user and tried sending from that account, had our IT check all firewall and internet connections, deleted paychecks and start over, checked all routing and account numbers, tried from single user mode, turned cloud on and off, and still no solution.

Currently looking for new payroll and accounting software. I can't count on Intuit to pay anyone correctly. A few months ago, they double paid our state payroll liabilities to the tune of thousands because of an error in their system. I had to wait 6 weeks for the Comptroller of Maryland to refund the monies. 

I have been using QB for over 20 years and it has become undependable and a constant hassle that is now affecting our employees bank accounts as well as ours.

This isn't the experience we'd want you to have when using the product, TMichelle. 

Please know that a member of our Next Level Help team is going to review your recent cases, as well as your complaint. You can expect to hear back within the next 1-2 business days. 

Let me know if anything else comes up. 'll make sure to get back to you as soon as possible. Have a good one!

I had this error since 07.07.2023. And only Today - 08.16.2023 they found why I had this issue. After one update some how Payroll Cloud Services - QuickBooks Workforce (where employees has online access to paychecks and W-2's) - was ON. After QB consultant asked me to turn it off - everything become fine. No more error 2107.

So, if you have this option ON and have Direct Deposit error 2107, turn it OFF and see if your Payroll will go through!!!

Go to Employees - Payroll Cloud Services and if you have QuickBooks Workforce status ON - turn it OFF. 
I was almost every day with QB team from 07.17.23 till 08.16.23 trying to solve this stupid error 2107 and only after we turned it OFF - Direct Deposits started working.

Four different times I have been on the phone with QB Intuit, and the customer service as well as the "fix" was poor.  They wanted me to back out my payroll for the month of August AFTER PAYING PAYROLL TAXES AND LIABILITIES. I had IT and QB on my desktop with me, we all knew this 2107; before that it said inconsistent data. They are of no help.  Best thing to do is dump QB.

We've all contacted payroll support. These posts are from 2021. I am just now having these same issues in October of 2023.  On phone with payroll support who barely speak English, hard to understand and no resolve after several hours on more than one call.

I am still looking for a fix.... 

Has ANYONE found a fix for this or should I dump Quickbooks Pro all together and go to Peachtree or NetSuite?

SAME, I deleted almost 3 years worth of payroll and it didn't fix.

Have you found a solution yet? I am having this issue now in October of 2023

Turn off WorkForce - look into the other comments in this string for precise instructions. It worked for me. Intuit won't advise it because you are opting out of (their or) a 3rd parties service when you switch it off.  But it worked to stop the error for me. Hope you find the same.

Please explain on the reset ID. This has happened to me twice, the 1st time I had to delete and re-add 107 paychecks, here we are again 3 months later, and I have to delete and re-add 100 paychecks. Workforce is not on, and we did everything under the sun! The customer service rep was very nice and apologetic… its not her fault, but QB needs to do better and come up with a fix. I am seriously considering switching to a different platform. I just can’t bring myself to go through all this work again.

It's clear that QB isn't taking the hit for the issue with their product.  I lucked out and got someone random who had a friend help him through the issue.  I can't say what they did, I wasn't on the IT side but it saved me from deleting and re-entering everything but know this, even an auditor told us not to delete and re-enter because you have already posted taxes to that payroll and processed them through the IRS and state (whichever state you are in taxes differ) and not to mention the reports are changed that are reported.  Quickbooks needs to remember they are not accountants. The fix they keep telling everyone is not acceptable. They are a software program company that is it.  Please before making changes to your payroll reach out to your accountant and auditor and be sure that that is the step you want to take, I guarantee you they are going to tell you it is a huge red flag.  QUICKBOOKS FIND A FIX! One that doesn't toy with our accounts.