Error code 2107 cannot send Payroll

Thank goodness the other people on here, NOT INTUIT, have the answers because INTUIT hung up on me twice over this exact issue, error 2107. After walking me through their updates and having no answers, they just hung up, twice!! They didn't call me back after my request. I was so lost! I was freaking out that I had to do payroll and Intuit just had no answer. So horrible, worst customer service.  

Yes, the answer is to TURN WORKFORCE OFF (Manage Payroll Cloud Service.)  Problem fixed. Apparently that's not a popular fix for the Intuit customer service people to tell you when you desperately need answers.

Shame on you INTUIT.  I used to think your products and service was good ( 15 years ago ) but your not the same company anymore.

Intuit is horrible. Hung up on me twice after walking me through the same steps twice. They won't tell you how to fix it.  Thank you to everyone on here who did post the answers!

Turn WorkForce off - Manage payroll cloud service, turn it off and it's fixed!

What are the Solutions to Fix the Error 2107 in QuickBooks Payroll?
Try sending out the contents after restarting your computer system.
Verify that your time and date settings are correct and make necessary changes if required.
Download the latest payroll updates from Intuit's website.

Regards

I've encountered this issue, and have rebooted, updated, and spent many hours trying to figure out the issue. It was until I decided to redo all of the payroll I was trying to send, and completely redid it all again; when it finally sent through. I'm not sure what caused the issue. But glad I tried that before getting on the phone with support. 

Yes, another unhappy payroll user here. 

2107 issue. 

8 hours with support. Mostly with Tier 2 (higher level)

"We'll have a supervisor call you NEXT week". says the agent. 

I'm glad that there's a long line ahead of me. We will all vote with our feet (or mouses) and find another payroll source. This is horrible. 

All the techs can do is GUESS at a solution and use Trial and Error and Error and Error. 

Two weeks of insanity and all-day calls to Intuit.  Told to delete and recapture an employee - how do you do that when they have been with company 10 years!  Not to mention payroll is weekly and W2's are due.  Instead I pushed for another option.  We tried out all my recent backups and fortunately found one from prior week that didn't have the issue.  Had to go back to reinstall backup and recapture a weeks worth of data for entire company.  

Then when I tried to upload to the cloud again -same issue.

So - Always be in single user when you do these things and back up frequently.  I switched off Cloud in "Manage Payroll Cloud Services".  I updated payroll "Get Payroll Updates".  Download 'entire payroll update' and ensure PS034 is the result.  Log out and close QB.  Reboot computer.  Try 'Send Payroll Data' again.  I hope it works for you.

I had this error since 07.07.2023. And only Today - 08.16.2023 they found why I had this issue. After one update some how Payroll Cloud Services - QuickBooks Workforce (where employees has online access to paychecks and W-2's) - was ON. After QB consultant asked me to turn it off - everything become fine. No more error 2107.

So, if you have this option ON and have Direct Deposit error 2107, turn it OFF and see if your Payroll will go through!!!

Just wanted to update this thread, in case somebody else is having this issue lately. I had to call Intuit Support, verify my account, then the lady helped me by going to "Help -> Reset Intuit ID Settings" from there, click Ctr + R, which opens a window called "Set Realm ID." The lady told me a new realm ID to enter, then I had to log into my Intuit account (email, password, code sent to phone). Once the realm ID was reset, I clicked "Send" on my payroll, entered my PIN, and it worked. Very easy fix. Just get ahold of someone from support who can give you the correct Realm ID.