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How do I void a direct deposit payroll check in Quickbooks and re-issue as a paper check? Direct deposit failed, funds were returned to our checking account.

 
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QuickBooks Team

How do I void a direct deposit payroll check in Quickbooks and re-issue as a paper check? Direct deposit failed, funds were returned to our checking account.

Hi there, @allisonc1.

 

I can help walk you through the steps on how to void the direct deposit and create a paper check in QuickBooks Online. 

 

Voiding Paycheck will only change the paycheck records and updates the dollar amount to zero. That means it will still remain in your reports. 

 

Here's how: 

  1. Go to the Payroll tab, then select Employees.
  2. Under Run Payroll, choose the Paycheck list.
  3. Find the check(s) you'd like to delete, then hit Void
  4. Confirm if the check has been cashed.
  5. Pick the I understand that this action cannot be undone checkbox.
  6. Tap Void Paycheck. 

 

For more details, visit this page and directly go to QuickBooks Online Payroll: Delete or void employee paychecks.

 

Just in case you're unable to void the checks, I'd suggest communicating with our payroll expert to void the paycheck on your behalf. 

 

After that, let's temporarily turn off the direct deposit. So you're able to issue a paper check. Let me guide you how: 

 

  1. Choose the Workers tab, then select Employees.
  2. Tap Run Payroll.
  3. Pick the direct deposit icon next to the employee's name.
  4. Elect Paper check.
  5. Re-enter the payroll information and submit it. And don't forget to print or write the paper check and give it to the employee.

 

To give you complete details about this procedure, please see this link: Turn off a direct deposit for an employee.

 

You can always run the Transaction List by Date to review the to voided paychecks in QBOP. Then the Transaction type drop-down, choose  Check Type Void by the Memo field and hit Run report. For more information about the process, check out this article: How to create a report of voided checks

 

Please browse through these articles below about handling employees, running direct deposit payroll, and other related topics. 

 

 

Let me know if you have any other questions or concerns. I'll be right here to assist you further. Have a lovely day!

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