My payroll checks today did not take out taxes. Why

Thanks for posting in the Community, @judygillhouse.

The reason behind why taxes weren't taken out from your payroll checks is that you need an updated payroll.

If the checks have already been distributed to employees, please make notes of the net checks. Then create a duplicate check number for each, and post each to employee advance. Add it as a payroll item if you do not have already.

You can now void issued payroll checks and then install the update.

Here's how to update your payroll:

1. Click Employees.
2. Choose Get Payroll Updates.
3. Select the Download entire payroll update radio-button.
4. Choose Update.
5. Wait until the update is complete.
   

Then run payroll again for correct taxing. Check the detail of each check before saving and enter the deduction from net to the employee advance item. Each new payroll check will be zero but taxes will be correct. When you run payroll in the next period you will deduct remaining advance amounts from each employee.

You can use this article as your reference in updating your payroll tax table: Get the latest tax table update.

Please hit the Reply button if you need further assistance. I'm always here to help you. Have a good one!

Can you give me the steps in voiding the check, then recomputing, and adding to payroll advance?

Hi there, @kacook.

Hope your day's going well. Voiding a payroll check in QuickBooks Desktop only takes a few clicks. I've provided some steps below to allow you to become a pro in no time.

1. Select the Payroll Center icon.
2. In the Pay Employees tab, go to the Other Activities section and Edit/Void Paycheck.
3. In the new window, adjust your date range to the pay period of your desired paycheck. You can also sort by Paycheck Date, Employee, or Check No.
4. Choose the paycheck you need and click Void.
5. Once the check is voided, you will see VOID: display in the memo section of the paycheck.
6. Hit Done to close the edit window.
7. Go to Employees drop-down menu and choose Send Payroll Data.
8. Select Go Online, enter your Payroll Service PIN, then OK.

Once voided, you can do a payroll run as you normally would for the same period and QuickBooks will automatically calculate based on the information you've provided in your Payroll Preferences.

I noticed this is your first post in the Community, so I wanted to share some additional resources that you can use. Head on over to the business page. It's jam-packed with threads for startups and long-term businesses looking to grow.

You can use Reply below and I'll be here if you have any other questions. Enjoy your day.

When I noticed payroll checks did not had taxes taking out I didn't print them. So, do I need to void all payroll checks and star all over again or can I just re-run payroll?

Hello there, @Orozco02.

I've got that steps that you need on how to handle paychecks with no tax calculations in QuickBooks Desktop.

Before running payroll in QuickBooks Desktop, it's recommended to download the latest payroll tax table  to ensure that your taxes are up to date. This way, you'll be able to prevent tax calculations issues on the paychecks.

Since you've created the paychecks already, there's no need for you to void them. Instead, you'll need to revert them to refresh the payroll information and for the taxes to calculate.

To do that:

1. Open your employee's Payroll Information.
2. Right-click the name of your employee which highlighted in yellow. 
3. Select Revert Paycheck. 

For additional reference about this process, please check out this article: How to save or revert pending paychecks.

You may also visit these resources to learn more on what are the actions to take if taxes are not calculating and on how the system calculates them:

• Payroll items on paycheck are not calculating or are calculating incorrectly
• QuickBooks Desktop calculates wages and/or payroll taxes incorrectly

 I'm a few clicks away if you need anything else. I'd be happy to assist you. Stay safe, Orozco02.

why my payroll taxes weren't taken out?

Welcome and thank you for joining the thread, @2006joint2. 

Let's take a look into why your payroll taxes aren't calculating. There are lots of possible reasons why payroll taxes don't calculate or aren't calculating correctly. Your payroll subscription may no longer active, outdated payroll tax table version, and other factors affecting the problem.

For now, we cant start by checking the status of your payroll subscription.

1. Select My Payroll Service from the Employees tab.
2. Click on Manage Service Key.
3. Check if the status of your payroll is Active. If not, it's the reason why taxes don't calculate. Make sure to reactivate your payroll service as quickly as possible.

If it's active and the problem continues, let's proceed with updating your payroll tax table version to the latest release.

1. Go to Employees at the top menu bar.
2. Tap Get Payroll Updates.
3. Select the radio button beside Download entire payroll update.
4. Hit Update.

For the latest payroll news and updates, check out this link.

You can also consider checking these articles for more information about payroll calculation in QuickBooks Desktop:

• QuickBooks Desktop calculates wages and/or payroll taxes incorrectly
• Payroll items on paycheck are not calculating or are calculating incorrectly

Post again if you have any other questions. I'm more than happy to help. Have a good day!

On of my clients is having issues with payroll taxes not calculating when trying to run this weeks payroll.  I went through the usual shut down, verify data, rebuild etc.  I have been on the phone for over 1 ½ hours this morning with payroll support, overseas and an getting nowhere.  This process needing to be done in single user mode is preventing all other users from being able to work.  We validated the payroll subscription is up to date, we verified that the most recent payroll update is installed (22104), we have shut down and restarted the computer and still not working.  The problem is that when processing payroll, it is not calculating payroll taxes. 

Help!  Who can I talk to that has a sense of urgency to get us up and running.

This is not the kind of experience that we want you to have, @MBoellner.

I'm here to provide you several reasons why payroll taxes are not being taken out of paychecks. Check the items below:

• The total annual salary exceeds the salary limit.
• The gross wages of the employee's last payroll are too low.
• The payroll tax table is not updated before running the payroll.

You can check this article on how QuickBooks calculates payroll taxes.

Additionally, you'll have to make sure your employees and payroll items are set up correctly to ensure accurate calculation of wages and tax amounts. To learn more about this, you can read through this article: Calculates wages and/or payroll taxes.

Check these articles for additional troubleshooting solutions when payroll taxes are not calculated in the paychecks:

• Payroll items on a paycheck are not calculating or are calculating incorrectly
• QuickBooks Desktop calculates wages and/or payroll taxes incorrectly

Keep me posted if you need anything else concerning payroll. I'm always right here to help. Stay safe and have a wonderful day!

What happens if you run the payroll update and QB still doesn't take out taxes?

I'll help you take out the taxes, TA18.

After running the payroll update, you'll have to refresh the paychecks by reverting them. You can follow BettyJaneB's steps. From there, taxes should be calculated already. 

If it's still not taking out any taxes, it's either the total annual salary exceeds the salary limit or gross wages of the employee's payroll are too low. 

You may also want to check Publication 15 on how the withholding is calculated: (Circular E), Employer's Tax Guide.

If taxes should be calculating after checking the IRS article, you can adjust the payroll liability. It helps you adjust the employees' YDT payroll information.

Also, you may reach out to our payroll support to verify why it's not calculating after doing the recommended steps here. 

We're available 24/7 if you have other payroll concerns. Don't hesitate to get in touch with us. 

I have one employee that quickbooks will not calculate taxes for.

Thanks for joining us here today, @Christine_71.

I'll share the steps on how to calculate your employee's taxes. There are several reasons why payroll taxes are not calculating. Among these areas:

• The total annual salary exceeds the salary limit.
• The gross wages of the employee's last payroll are too low.
• Ensure to run the latest payroll update to keep your taxes updated.

Let's start with making sure your QuickBooks is in the latest version as well as your tax table.

For tax table update:

1. Go to Employees at the top.
2. Select Get Payroll Updates.
3. Tick the Download entire payroll update radio-button.
4. Click Update.

After running the tax table update, go back to your employee's paycheck in the Payroll Center. Then, revert the paycheck. This will refresh the payroll information and will fix the tax calculation. Here's how:

1. Go to the Employees menu, then choose Payroll Center.
2. Go to the Pay Employees tab, then tap Start Scheduled Payroll or Start Unscheduled Payroll.
3. If you notice the employee's name highlighted in yellow, right-click on the name and select Revert Paycheck (see the image below).

Once done, re-enter the payroll details and check the taxes. See this article for more information about reverting paychecks: Save or revert pending payroll checks.

Additionally, here's a link that covers all the tasks you can do when using the payroll feature. Feel free to browse for topics that suit your concern.

Let me know if you still have questions or concerns with paychecks or payroll. I'll be around for you. Stay safe and have a great rest of the week.

I have completed the update for tax table and my weekly scheduled payroll is not deducting taxes for any of my employees this week. Please help!

Welcome to the QuickBooks Community, StephaneeB. Thank you for updating the tax table! Since the tax table didn't correct the issue, if you haven't done so already, I recommend reverting the payroll checks as my colleague mentioned above. If this issue persists, I highly recommend contacting our Payroll Team. They have the means to investigate the matter more in-depth. Here's how:

1. Go to the Help menu.
2. Hit the Contact Us button
3. Enter "payroll support" in the "What can we help you with?" section.
4. Select "Let's Talk"
5. Pick the "Get a call" option to connect with us.

   The Community has your back, so please let me know if you need any additional assistance. I hope you enjoy your day. Be safe and take care. 

I changed withholding on an employee and it is not showing on paycheck

Payroll taxes were deducted for every employee except one

Hi there, shop1123.

We'd want to make sure that taxes are calculating to avoid discrepancies in the paychecks and payroll reports. Can you also tell us what version of QuickBooks you're using?

If you have QuickBooks Desktop, check if the name of the employee is highlighted in yellow. Then, right-click on it and select Revert Paycheck. There's a screenshot reference about this in the earlier response. You can also check out these articles for additional troubleshooting steps:

• Save or Revert Pending Payroll Checks
• Payroll Items on Paycheck Are Not Calculating or Are Calculating Incorrectly

If you have QuickBooks Online, I'd recommend reaching out to our Payroll Support Team. They can take a closer look at the employee's paycheck to determine why there aren't any taxes. Here's how:

1. Click the Help menu in the upper-right hand corner of your QBOA account.
2. Type in "Talk to a human" in the chat box, then press Enter.
3. Select Get help from a human.
4. Click Chat with us or Have us call you. 

Let me also share this article to get their contact details and business hours: Contact Payroll Support.

Please don't hesitate to reach out to us again or leave a reply below if you need anything else. 

I have updated my payroll and the Payroll still doesn't take out taxes.  Its also not allowing me to revert certain checks that are not yellow.  I had this problem the first week  of April and had to have a tech go on my account to fix it.

I ran the update and still no taxes are being taken out.  What is the next step

Thanks for becoming part of the Community, KC117.
 

I've reviewed our ongoing/solved investigations and can confirm there's currently no records of subscribers reporting that taxes aren't being taken out of paychecks after performing the most recent payroll update.

If you've already performed BettyJaneB and Kristine Mae's troubleshooting processes to refresh paychecks by reverting them and reviewing your total salary/gross wages for the affected employees, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research, and create an investigation ticket if necessary.
 

They can be reached while you're signed in:

1. Click the Help (?) icon.
   
2. Choose Contact Us.
   
3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
   
4. Select Start messaging or Get a call.
   

Be sure to review their support hours so you'll know when agents are available.
 

If there's any additional questions, I'm just a post away. Have a lovely day!

I did the payroll update...only salary employees got taxes taken out...not the hourly employees???

I appreciate you for doing the payroll update, @bd1955. Allow me to chime in and share some information on why the payroll taxes aren't deducting.

There are several reasons why your hourly employee's arent calculating and deducting taxes. Like the total annual salary exceeds the salary limit and the gross wages of the employee's last payroll are too low. 

To sort this out, you’ll have to revisit your employees’ profiles if they are set up correctly. QuickBooks calculates the federal withholding based on these factors:

• Taxable wages
• Number of allowances/dependents
• Pay frequency
• Filing status

To review your employees’ payroll information, here’s how:

1. Go to the Employees menu.
2. Choose Employee Center.
3. Double-click the employee’s name, one at a time.
4. Select Payroll Info on the left.
5. Please make sure the Pay Frequency is correct.
6. Click the Taxes button.
7. In the Federal tab, review the Filing Status and Allowances fields. Make the necessary corrections.
8. Hit OK.
9. Click OK again.

Once verified, run the payroll update again and follow the steps shared by BettyJaneB to revert the paycheck so taxes should be calculated already. 

If the problem continues, I highly suggest getting in touch with our Payroll Support Team. This way, they'll be able to check the payroll setup and further investigate this matter.

For the support's contact information, you can check it here: Contact the QuickBooks Desktop Customer Support Team.

For other related discussions about payroll taxes and historical tax payments, you can also check out the following articles below. 

• Enter historical tax payments in Desktop payroll
• How QuickBooks calculates payroll taxes

This should get you pointed in the right direction. You can always get back to me if you have additional questions about your tax calculations. I'm here to help.

I have reactivated account and changed the credit card info and it still won't take out taxes.  What next