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vandervoort1976
Level 1

Payroll is not taking taxes out of payroll check?

 
9 Comments 9
ReymondO
QuickBooks Team

Payroll is not taking taxes out of payroll check?

I'll share some information about why payroll taxes are not deducting from your paychecks, @vandervoort1976.

 

There are various reasons why payroll taxes aren't calculating. Among these are:

 

  • The total annual salary exceeds the salary limit.
  • The gross wages of the employee's last payroll are too low.
  • Your payroll tax table is outdated.

 

Let's make sure your QuickBooks is in the latest version as well as your tax table. You can also review the employee's tax setup since it affects how QuickBooks calculates it.

 

Once done, please revert your employee's paycheck. This refreshes your payroll information to calculate the taxes on the transaction.

 

Here's how:

 

  1. Open your employee's Payroll Information.
  2. Right-click the name of your employee which is highlighted in yellow. 
  3. Select Revert Paycheck

 

Additionally, you can check out these articles for more troubleshooting solutions when payroll taxes are not withholding:

 

 

Feel free to reply to this post if you need a hand with running employees' payroll reports. I'll be here to help.

ReymondO
QuickBooks Team

Payroll is not taking taxes out of payroll check?

Hi Customer, @vandervoort1976.

Hope you’re doing great. I wanted to see how everything is going about the paycheck taxes issue you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.


Looking forward to your reply. Have a pleasant day ahead!

Lindajp747
Level 1

Payroll is not taking taxes out of payroll check?

Hello - 

 

I'm having the same issue.  I checked the 3 items that you suggested and it still is not working...  Any other ideas?

KlentB
QuickBooks Team

Payroll is not taking taxes out of payroll check?

I'll make sure that you can run your payroll accurately, Lindajp747.

 

To further isolate the issue, you'll want to make sure that you're using the latest release of the payroll tax table and QuickBooks Desktop. This is to ensure that you'll get our newest payroll updates, security patches, and bug fixes.

 

After that, you'll have to revert your employee's paycheck to start over fresh. Here's how:

 

  1. Go to the Employees menu.
  2. Choose Pay Employees, and select Scheduled Payroll.
  3. Click Resume Scheduled Payroll.
  4. Right-click on the employee name you wish to undo the changes.
  5. Select Revert Paychecks.

If you've already issued the paycheck, you may need to void or delete it. Then, start all over again. For additional troubleshooting steps you can visit this link: QuickBooks Desktop calculates wages and/or payroll taxes incorrectly.

 

I'm also adding this article to help manage and track your payroll transactions in the program: Customize payroll and employee reports.

 

Don't hesitate to visit this thread again if you need additional assistance in accomplishing your other payroll tasks. I've got you covered.

scrappersam
Level 1

Payroll is not taking taxes out of payroll check?

I have tried all the suggestions listed here

I have run all the updates

I ran the tool hub and the file doctor

 

No luck - no taxes are being taken out 

JessT
QuickBooks Team

Payroll is not taking taxes out of payroll check?

Hi scrappersam,

 

Thanks for trying all the steps that my colleagues shared. At this point, I recommend contacting our QuickBooks Desktop Payroll Support. That way, they can check your setup and your payroll transactions.

 

  1. Click on Help.
  2. Choose QuickBooks Desktop Help.
  3. Choose Contact us.
  4. In the description field, enter a summary of the scenario and hit Continue.
  5. Click Message an agent.

You may also call the number in this article: Contact Payroll Support. Just expand the QuickBooks Desktop Payroll section.

 

Let me know if you need anything else. Take care and have a good one!

Csd1984
Level 1

Payroll is not taking taxes out of payroll check?

Why is quickbooks not calculating taxes on my payroll

GebelAlainaM
QuickBooks Team

Payroll is not taking taxes out of payroll check?

Hello, @Csd1984. I'm here to help you isolate the issue with why payroll taxes aren't calculating.

You'll need to make sure that your QuickBooks is in the latest version as well as your tax tale.

Here's how:
 

  1. Got to Employees menu, then select Get Payroll Updates.
  2. Tick the Download Entire Update checkbox.
  3. Then select Download Latest Update.

Once download is complete an informational window will appear and revert your employee's paycheck.

Here's how:
 

  1. Open your employee's Payroll details.
  2. Right-click the name of your employee which is highlighted in yellow.
  3. Then select Revert Paycheck

In case QuickBooks calculates payroll taxes in correctly, you can refer to this article for the steps to fix it: QuickBooks Desktop calculates wages and/or payroll taxes incorrectly.

Ping me a reply if you need more help in managing your payroll taxes. I'll be sure to get back. Have a good one!

Bookkeepingisfun
Level 3

Payroll is not taking taxes out of payroll check?

This is so frustrating to many of us. Part of the problem is income tax laws changing and part of it is the user friendliness/setup of QB payroll. 

 

A few questions..

 

1) did this person make  gross wages per paycheck that are so low that no federal taxes are taken out anyways? 

2) was there any mid year changes on their personal deductions? For example, did they have a kid this year and change deductions? did the kid they who is no longer a deduction? Did they get married this year? 

3) sometimes it goes back all the way to how you set up your payroll items in the first place, do you have an accountant to help you review that? 

 

Issue is that QB customer service folks are NOT accountants nor payroll gurus. They are simply employees of a software tech company, they are not bookkeepers or accountants. They know how QB was intended to work properly, and it will, IF you have it set up right, I have had many times that QB support folks tell you to do something that is correct solution from a software standpoint, but it is NOT correct from an accounting standpoint. 

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