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Back in 2017 an employee's paycheck had 2 federal tax withholding lines. The amount was $0 but it still created error 248. I would like to get rid of that check and replace it with a check that has 1 federal tax withholding line. I have to run a rebuild every time I do a back up. I spoke with several people at QuickBooks but they were not able to help me. One QB person even logged in to see my screen but couldn't help because of the date. Any suggestions from users?
Thanks for reaching out to us. I'm here to help provide some information about deleting paychecks in QuickBooks, @ lindykk9.
You can delete and recreate if it's a regular check, just make sure to copy the paycheck details and manually enter the information. Also, the possible reason why you're getting this Error 248 it's because of overpaying an employee and Overpaying Payroll Taxes.
Here's how you can delete a paycheck in QBDT:
You can check out this article to learn more about the process: Delete or void employee paychecks. Once done, you can now recreate the paychecks.
However, if it's a Direct Deposit check, I'd suggest contacting our Customer Support Team. They have the tools to modify direct deposit payrolls. Just check this article on how to reach them: Contact QuickBooks Desktop support.
In case you want to correct year-to-date (YTD) or quarter-to-date (QTD) payroll information, you may refer to this article: Adjust payroll liabilities in QuickBooks Desktop. This includes company contributions, employee additions, and deductions.
Also, I'd recommend pulling up the Payroll Detail report. This way, you'll be able to verify that those paychecks are entered accordingly. Just go to the Reports menu and select the Employees & Payroll option.
Let me know in the comment section if you have more payroll questions or any QuickBooks-related concerns. I'm here to help you.b
I'm having this same issue. We have 114 paychecks that had a second Federal Withholding tax line added. The calculated tax was always zero'd out, but the line is still on the paycheck. I can't delete/reenter 114 checks that span 2016 to 2018. This issue is preventing me from condensing my datafile so I can convert to QBO. Huge issue and I can't to find a solution. Any ideas?
Thanks for sharing your concern, @Bkkprgal. I understand that you'll need to delete/reenter 114 previous paychecks.
The fix shared by my peer above should resolve the issue. Since it didn't, I'd recommend contacting our QuickBooks Payroll team for further assistance. They can do a screen-sharing session to help you check what's preventing you from doing this.
You can also initiate a chat session through this link: QuickBooks Desktop Payroll Chat.
For future reference, check out this link to learn more about limitations when condensing your data so you can proceed to convert your file to QuickBooks Online version.
I'm always around here to answer and help if you have more questions. Have a great day!
I had a QB payroll employee log in to my computer and she couldn't take care of the issue either. It would not let you create a payroll check that far back. I guess there is no fix for this. It's aggravating to run a rebuild every time I do a backup.
I had a QB payroll employee log in to my computer to help fix this issue. She could not. QB will not allow you to create a payroll check that far back (2017). QB lets you delete just about anything, why not a line item on a payroll check? It's aggravating to run a rebuild every time I do a backup.
Thanks for joining this thread, @lindykk9. I'd be happy to offer some assistance so you're able to enter the previous payroll information in your QuickBooks Desktop account.
You can enter the payroll check created from previous years (2017) as historical payroll data in QuickBooks Desktop. When entering the date for Earliest QuickBooks Payroll Date, the date you enter must fall after the date for the last YTD pay period that you are going to enter into QuickBooks. Let me show you how:
For more information about entering historical payroll data, please click this article: Enter historical payroll data.
For further assistance, I would suggest contacting our Customer Support Team. They can help you modify the checks created and provide troubleshooting steps in case you encounter any issues. The following article provides the steps to reach them: Contact the QuickBooks Desktop Customer Support Team.
Also, if you need to enter payments that you've already made for taxes and other payroll liabilities from the beginning of the calendar year, you can refer to this article. Enter historical tax payments in QuickBooks Desktop Payroll.
I'm always here to help if you have any other concerns or questions. Just tag my name in the comment section and I'll get back to you as soon as I can.
Hey Lindykk9, I'm having the same issue but I'm trying to condense my data. When you're creating your regular backup, click on the "Options" button at the bottom left of the Create Backup screen. You should be able to choose "No (data) verification" so that it doesn't throw you into a rebuild every time.
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