Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
L
lindykk9
March 17, 2021
Question

Error 248

  • March 17, 2021
  • 1 reply
  • 4 views

Back in 2017 an employee's paycheck had 2 federal tax withholding lines.  The amount was $0 but it still created error 248.  I would like to get rid of that check and replace it with a check that has 1 federal tax withholding line.  I have to run a rebuild every time I do a back up.  I spoke with several people at QuickBooks but they were not able to help me.  One QB person even logged in to see my screen but couldn't help because of the date. Any suggestions from users?

1 reply

JoesemM
JoesemMQuickBooks Team
QuickBooks Team
March 17, 2021

Thanks for reaching out to us. I'm here to help provide some information about deleting paychecks in QuickBooks, @ lindykk9.

 

You can delete and recreate if it's a regular check, just make sure to copy the paycheck details and manually enter the information. Also, the possible reason why you're getting this Error 248 it's because of overpaying an employee and Overpaying Payroll Taxes.

 

Here's how you can delete a paycheck in QBDT:

 

  1. Go to the Employees menu.
  2. Select Payroll Center.
  3. In the Recent Payrolls section, click the Net Pay amount to pull up the list of paychecks.
  4. Double-click each paycheck to open its details.
  5. Click the Delete icon above (or press Ctrl + D on your keyboard).
  6. Select OK in the Delete Transaction window to confirm. 

 

You can check out this article to learn more about the process: Delete or void employee paychecks. Once done, you can now recreate the paychecks.

 

However, if it's a Direct Deposit check, I'd suggest contacting our Customer Support Team. They have the tools to modify direct deposit payrolls. Just check this article on how to reach them: Contact QuickBooks Desktop support.

 

In case you want to correct year-to-date (YTD) or quarter-to-date (QTD) payroll information, you may refer to this article: Adjust payroll liabilities in QuickBooks Desktop. This includes company contributions, employee additions, and deductions.

 

Also, I'd recommend pulling up the Payroll Detail report. This way, you'll be able to verify that those paychecks are entered accordingly. Just go to the Reports menu and select the Employees & Payroll option.

 

 Let me know in the comment section if you have more payroll questions or any QuickBooks-related concerns. I'm here to help you.b

B
Bkkprgal
May 25, 2021

I'm having this same issue.  We have 114 paychecks that had a second Federal Withholding tax line added.  The calculated tax was always zero'd out, but the line is still on the paycheck.  I can't delete/reenter 114 checks that span 2016 to 2018.  This issue is preventing me from condensing my datafile so I can convert to QBO.  Huge issue and I can't to find a solution.  Any ideas? 

katherinejoyceO
katherinejoyceO
Level 9
May 25, 2021

Thanks for sharing your concern, @Bkkprgal. I understand that you'll need to delete/reenter 114 previous paychecks. 

 

The fix shared by my peer above should resolve the issue. Since it didn't, I'd recommend contacting our QuickBooks Payroll team for further assistance. They can do a screen-sharing session to help you check what's preventing you from doing this. 

 

You can also initiate a chat session through this link: QuickBooks Desktop Payroll Chat. 

 

For future reference, check out this link to learn more about limitations when condensing your data so you can proceed to convert your file to QuickBooks Online version. 

 

I'm always around here to answer and help if you have more questions. Have a great day!

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement