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terridpage_66
Level 1

How do i change the bank account my direct deposit comes out of?

 
8 Comments 8
Pabz_L
QuickBooks Team

How do i change the bank account my direct deposit comes out of?

Thank you for dropping your question here in Community, @terridpage_66.

 

You need to ensure all direct deposit transactions have cleared before changing the bank account. You can verify this by contacting our Phone Support Team.

 

To reach them out, simply click the Help button in your QuickBooks Desktop.

 

To change your direct deposit bank account, here’s how.

 

Add your new bank account.

 

  1. Select Lists, then Chart of Accounts.
  2. Select the Accounts button, and then select New.
  3. Select Bank, and then select Continue.
  4. Enter your bank account information
  5. Select Save & Close to save your changes.

 

Once done, you can now update your bank information in Payroll.

 

1. Select EmployeesMy Payroll Service, then Accounts/Billing Information.

2. Sign in using your Intuit Account login.

3. Go to Payroll Info section. Under Direct Deposit Bank Account select Edit.

4. Enter your payroll PIN then select Continue.

5. Enter the new bank account details, and then select Update.

6. Wait for the confirmation, and then select Close.

 

Please check this article for more detailed information about changing bank account for direct deposit. Change your direct deposit bank account for QuickBooks Desktop Payroll.

 

For your future reference, click the link if you wanted to know how to send payroll and direct deposit paychecks. Send payroll direct deposit paychecks in QuickBooks Desktop Payroll

 

Let me know if you need additional information and I'd be happy to help you out.

ReallyTired
Level 2

How do i change the bank account my direct deposit comes out of?

I receive the message "Oops Something Is Wrong" when I try to login through Quickbooks.  I am using the correct id and password.  When I try to reset it, I get the same message.  I can log into my intuit account on line, but it does not allow me to change my DD account there.

Kristine Mae
Moderator

How do i change the bank account my direct deposit comes out of?

otI'll help you change the Direct Deposit bank account, ReallyTired.

 

Let's try to change the password through CAMPS, then click I forgot my user ID or password. Once done, follow the steps provided by Pabz_L on how to update the bank account inside QuickBooks.

 

Although, if you're still unable to update the bank account, you can update it through fax. Here's how:

  1. Download and fill out the Direct Deposit Bank Account Change form.
  2. Then submit it to fax number 877-699-8996.

I'd also suggest reaching out to our payroll department to help you fix the error that you've encountered when updating. Here's how:

  1. Click Help.
  2. Go to QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Enter "Error when updating DD bank account" in the description field, then click Continue.
  5. Select either Start messaging or Get a callback

Swing by if you have other payroll concerns. We're open 24/7 to help you. 

ReallyTired
Level 2

How do i change the bank account my direct deposit comes out of?

Thank you for trying to help, but, as usual,  most of the help in this community for from qb only refers to online qb or online payroll.  I do not have either.  What you suggested or Pabz_L, help.  Also, I do not get any help when I call.  This is obviously a program error, not caused by me.  I should be able to get support on it.  This should be a simple thing to do.  

LieraMarie_A
QuickBooks Team

How do i change the bank account my direct deposit comes out of?

Thank you for getting back to us, @ReallyTired.

 

Currently, we have an ongoing investigation about the error. However, this appears when logging in to send Workforce invites. Since you're getting this message when signing in to QuickBooks, I'd suggest reporting this to our Customer Care team . This way, we can investigate the cause and look for a fix.

 

Here's how: 

  1. Go to Help and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Enter your concern in the description field, then click Continue.
  4. Select Start messaging or Get a callback

You can check this link to know our support availability: Contact Support.

Here's a guide to change your direct deposit bank account for QuickBooks Desktop Payroll. You can check it out for more detailed steps.

Feel free to comment down below if you have additional concerns. Enjoy the rest of your day.

ReallyTired
Level 2

How do i change the bank account my direct deposit comes out of?

 

 
Pamelakae63
Level 1

How do i change the bank account my direct deposit comes out of?

Through this thread i think I figured out how to change the account but have an issue with when I can do it.  I appreciate any help you can give me.  I processed payroll yesterday, Monday.  Direct deposits should come out tomorrow, Wednesday.  I need to change the direct deposit account for next weeks payroll.  If I change it tomorrow will that give enough time for it to be working on Monday?  I am new a doing direct deposits!!

 

Thanks

Angelyn_T
Moderator

How do i change the bank account my direct deposit comes out of?

Thank you for joining the thread, Pamela.

 

You can change a bank account for direct deposit as long your you don't have pending payroll. It may take several days to review the process from requesting a change of bank account to verifying the account and changing the default bank from your preferences. To verify if it is safe to update your bank tomorrow, I recommend connecting with our Support Team. An agent can review your account securely and give the turn around time during the update.

 

For more hints about updating a bank account for payroll, you can check out this link: Change your payroll bank account.

 

In case the update isn't complete yet, and you need to pay your employees. You can continue running payroll through a temporary paper check. I'm adding these articles for your hints about removing the direct deposit option from your paychecks and process a regular check:

 

 

Let me know how else I can help you with payroll or direct deposit paychecks. I'm more than happy to provide additional assistance. Have a good one!

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