Payroll is not taking taxes out of checks. I am active. Why is this happening?

I recently upgraded to QB Desktop Pro Plus with Enhanced Payroll. Now, when I do payroll, no taxes are taken out. I ran an update but same problem. Thanks, Ed

Good day, @ed.

Thank you for sharing your concern here in the Community space. I'll be more than happy to help you in addressing your payroll concern in QuickBooks Desktop (QBDT).

If you've already updated your payroll tax table and QBDT to its latest release, let's proceed to reverting your employee's paycheck. This way, you can refresh your payroll information to calculate the taxes.

Here's how:

1. Open your employee's Payroll Information.
2. Right-click the name of your employee which is highlighted in yellow. 
3. Select Revert Paycheck.

If you're still getting a similar result, follow the recommended steps listed in this article: Correct a payroll item set up when a payroll item on a paycheck is not calculating or calculating in....

If the issue persists, contact our Payroll Support Team. They have the tools that could check your account and help you fix the error. 

Don't hesitate to tag my name in the comment section below if you have other concerns or questions. I'm always ready to help.

When I click revert, it doesn't do anything. I have already printed the checks. 

When I click revert it doesn't do anything. 

I have already printed the checks.

Allow me to share some information about QuickBooks calculates your taxes, Misty3717.

The reverting procedure only works if you're still in the process of creating a paycheck. To get this sorted out, as an initial step, let's update your payroll tax table. This is to ensure that your data is accurate and ready to use.

After that, if you've not issued the paycheck to your employee yet, you can delete and re-create the transaction. Here's how to delete the paycheck:

1. Click Employees at the top menu bar and choose Employee Center.
   
2. Select the Employee's name and double-click the paycheck.
   
3. On the Check screen, click Delete.
   
4. Hit OK.

Once done, you can use the Unscheduled Payroll to re-create the paycheck. See the steps below:

1. Click on Employees at the top menu bar and choose Payroll Center.
2. In the Pay Employees section, select Start Unscheduled Payroll.
   
3. Select the employee or employees, then select the Open Paycheck Detail button.
4. Review all taxes if it's calculating properly.
5. Hit Save and Close.

To know more about this process, here's an article for your reference: QuickBooks Desktop calculates wages and/or payroll taxes incorrectly. This will provide you other troubleshooting steps to resolved common calculation issues.

I'm always up to answer any additional questions you may have regarding your QuickBooks payroll. Feel free to reach out to me in the comment section below. Have a nice day!

my employees have cashed their checks that taxes were not taken out. 

How do I go about adding them to the next check?

My employees have cashed their checks. How do I deduct from the next check?

It's our priority to ensure the taxes are deducted accurately in the paychecks, Misty3717.

QuickBooks will automatically detect the missing withholding on the last pay period and add it to the next check. Before running payroll, I'd recommend checking your payroll updates to make sure you have the latest tax tables. Here's how:

1. Select Employees, then select Get Payroll Updates.
2. Select the Download Entire Update checkbox.
3. Select Download Latest Update. An informational window appears when the download is complete.

For more details, please see this article: Get the Latest Payroll Tax Table Update.

If you'd like to correct the taxes to match the amount you paid to the agency, we can void the checks. Then, create a deduction item that only affects the net amount. I'll show you how.

To start, let's void the checks.

1. Go to Employees and then select Edit/Void Paychecks.
2. Change the Show paychecks through/from dates to the date of the paychecks you need to void, then press Tab on your keyboard.
3. Select the check-in question and select Void.
4. In the pop-up box, enter YES and select Void.
5. Select the checkbox to agree to the terms and conditions of voiding the paycheck.

Once done, we can now create a deduction item in QuickBooks.

1. Go to Lists and then select Payroll Item List.
2. Right-click the page, then click New.
3. Select Custom Setup under Add new payroll item. Then, click Next.
4. Choose Deduction under Payroll item type. Then, click Next.
5. Enter the name for the deduction item.
6. Click Next five times.
7. Under Gross vs. net, select net pay.
8. Once done, click Next, then Finish.

After that, add the deduction item to the new paycheck with taxes under the Other Payroll Items column.

Also, I'd suggest printing the checks or create a backup of your file to know how much will be deducted in the next payroll.

Additionally, I've added these articles that'll help view useful information about your business and employees. 

• Create a Payroll Summary Report
• Excel-based Payroll Reports

I'm only a few clicks away if you need assistance with your other payroll tasks, Misty3717. It's always my pleasure to help you out again.

I'm having the same issue

Ive updated  to the latest payroll updates

Unable to revert paycheck in the desktop application

Thanks for reaching out to the Community, traciethomas70.

If your paychecks aren't having taxes deducted after performing each of my colleague's recommended troubleshooting steps above, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up the account in a secure environment, conduct further research, and create an investigation ticket if necessary.

They can be reached while using QuickBooks.

Here's how:

1. In the top menu bar, go to Help, then QuickBooks Desktop Help.
2. Click Contact Us.
   
3. Enter a brief description of your issue in our Ask a question (or tell us what's wrong) field.
   
4. Hit Continue.
   
5. Select We’ll contact you for a callback or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available.

I'll be here to help if there's any questions. Have a lovely day!

The "revert paycheck" fixed mine when this happened, thank you!

Hello, Myra Villella.
 

It's great that you already fixed your revert paycheck. 

You’ve got me here if you need additional help.

I had the problem of no taxes being taken out before.  The problem was the "Get Updates" did not update.  A support person had me run some kind of analysis and it listed a number of previous check (with correct taxes).  I then had to delete the check number and save the check, then go back and add the same check number again.  Once I did this for all the checks, Get Updates worked and taxes were taken out.  Unfortunately I cannot find my notes for exact process to identify the checks.  Any help here is greatly appreciated.

Thanks for joining here and providing enough details of your concern, Michael222

I can help you identify the checks. We can utilize the Payroll Transaction Detail report to get the information you need for identifying the checks after the update works within your company file. 

1. From the Reports menu, hover over Employees & Payroll and select Payroll Transaction Detail.
2. Click the Customize Report button.
3. We can go to the Display tab or Filter tab to add the details needed. Make sure to include the Num, Payroll Item, and Amount.
4. Hit OK.
   Here's a sample screenshot. You can use it as your guide in reviewing your checks.
   
    

If you need to delete or void a check, we can visit this article for thorough details and steps: Delete or void employee paychecks.

We also have articles that provide tips and information on how to manage a specific payroll report in QuickBooks:

• Create a payroll summary report in QuickBooks.
• Customize reports in QuickBooks Desktop.

If you still need more assistance managing your checks, I'll be around to lend a hand. Stay safe, and have a good one.