Payroll Pricing Plans

Lasa_Accountancy · ‎October 15, 2022

Hi, there!

I just want to clarify that current price of QuickBooks Online Payroll Core is $45 Plus $5/employee per month. What I understand is $45 I need to pay per month as subscription fee Plus $5/employee per month is only applicable if I use direct deposit option. If I don't use direct deposit option, and pay employees through paychecks then only I need to pay $45 and no other fee applicable and deducted from my bank account.

Is I am right? I understand it correctly. Can anyone please confirm that, So I move forward.

Looking forward, Thank you.

Kevin_C · ‎October 15, 2022

Good day to you, @Lasa_Accountancy.

Thanks for reaching out to us. Let me provide some details about the pricing plans in QuickBooks Online (QBO) Payroll Core.

You're correct that $45 is the current monthly subscription price of QBO Payroll Core. For the additional $5/employee per month, it is still an extra fee regardless of what payment option you use.

Feel free to visit our QBO Payroll Core plans and pricing page for more information on plans & features and to read about the most commonly asked questions.

Additionally, kindly check out these articles to learn more about how QBO Payroll works:

Let me know how this goes and post a reply below if you need further assistance with managing your QBO payroll account. I'm always here to help. Have a good one!

View solution in original post

RCV · ‎October 16, 2022

Thanks for coming back. Let me provide some information about the +$5/employee per month for QuickBooks Online payroll pricing, Lasa_Accountancy.

Each employee is an additional +$5/month for Core, +$8/month for Premium, and +$10/month for Elite. Then, each employee is $[5/8/10] per month with no additional fees for direct deposit. For more details about this one, check out our QuickBooks Online Payroll pricing pages. Then, click the Learn more information about these features and Important offers, pricing details, & disclaimers links.

If you have additional charges that are not included in your payroll plan, I'd recommend contacting our Payroll Support Team. They'll pull up your account in a secure environment and help you with this one. Here’s how to get in touch with our support team:

Choose the Help menu in the upper right to open the Search window.
From there, scroll down to click the Contact us link.
This will route you to another window where you can type the issue/topic.
Once done, hit the Let’s talk button.
Under the Choose a way to connect with us section, select how you want to reach out to our support team: Start messaging or Get a callback.

For additional information, I've attached an article about setting up payroll, as well as some updates about the Payroll Core subscription:

Please let me know if there is anything else I can do to help by clicking the Reply button below. Have a great weekend ahead.

View solution in original post

Kevin_C · ‎October 15, 2022

Good day to you, @Lasa_Accountancy.

Thanks for reaching out to us. Let me provide some details about the pricing plans in QuickBooks Online (QBO) Payroll Core.

You're correct that $45 is the current monthly subscription price of QBO Payroll Core. For the additional $5/employee per month, it is still an extra fee regardless of what payment option you use.

Feel free to visit our QBO Payroll Core plans and pricing page for more information on plans & features and to read about the most commonly asked questions.

Additionally, kindly check out these articles to learn more about how QBO Payroll works:

Let me know how this goes and post a reply below if you need further assistance with managing your QBO payroll account. I'm always here to help. Have a good one!

Lasa_Accountancy · ‎October 16, 2022

Hi, @Kevin_C If It charge $5/ employee per month whatever payment method we used. Then Why it said under this question "The cost of direct deposit $4/employee per month in Payroll Core Subscription level (Screenshot attached).

If QuickBooks charges $5/employee per month whatever payment method we used like hand written company check etc.

Now using Direct deposit QuickBooks will charge us additional $4/employee per month. Simply means If we use direct deposit our per employee cost go ($5 + $4) = $9/employee per month. And if we use any other payment method except direct deposit our cost remain $5/employee per month.

Now, I understand it well? Is it correct what I said above? Or still something I misunderstanding ?

RCV · ‎October 16, 2022

Thanks for coming back. Let me provide some information about the +$5/employee per month for QuickBooks Online payroll pricing, Lasa_Accountancy.

Each employee is an additional +$5/month for Core, +$8/month for Premium, and +$10/month for Elite. Then, each employee is $[5/8/10] per month with no additional fees for direct deposit. For more details about this one, check out our QuickBooks Online Payroll pricing pages. Then, click the Learn more information about these features and Important offers, pricing details, & disclaimers links.

If you have additional charges that are not included in your payroll plan, I'd recommend contacting our Payroll Support Team. They'll pull up your account in a secure environment and help you with this one. Here’s how to get in touch with our support team:

Choose the Help menu in the upper right to open the Search window.
From there, scroll down to click the Contact us link.
This will route you to another window where you can type the issue/topic.
Once done, hit the Let’s talk button.
Under the Choose a way to connect with us section, select how you want to reach out to our support team: Start messaging or Get a callback.

For additional information, I've attached an article about setting up payroll, as well as some updates about the Payroll Core subscription:

Please let me know if there is anything else I can do to help by clicking the Reply button below. Have a great weekend ahead.

Tdejene · ‎February 19, 2023

For the additional $5/employee per month is it only for Active workers? What about if the workers are classified as Inactive in QB. For example if a worker was set Inactive status on Feb. 4th, do we still have to pay $5 for this worker?

Nicole_N · ‎February 19, 2023

Hi, @Tdejene. Let me share some information you need in QuickBooks Online (QBO).

After removing the employee's access, there will still be a charge for the current billing period. However, if the employee is made inactive or has been deactivated during the following billing period, there will not be a charge of $5 for that employee, unless they were reactivated during that period.

I'm adding this article if you want to update your employees' information: Edit or change employee info in QBO payroll.

Please leave a reply if you've got additional questions or concerns. I'll be around to assist. Have a nice day ahead!

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