Payroll Update keeps saying "... We strongly recommend that you go online again before 04/01/2021. [PS038] - And I get the Error Codes: 40003

Can’t deduct tax tables on payrolls 

I'm here to make sure you'll be able to deduct tax in QuickBooks, @momfattahi.

There are several reasons why no deductions are calculated in QuickBooks.

• Total annual salary surpasses the salary limit.
• The gross wages of the employee's last payroll are too low.
• Ensure to run the latest payroll update.

When the federal withholding is not deducting accordingly, you’ll have to revisit your employees’ profiles to check if they are set up correctly. QuickBooks calculates the federal withholding based on these factors:

• Taxable wages and number of allowances/dependents
• Pay frequency and filing status

Here's how to review your employees’ payroll information:

1. Select the Employees menu.
2. Click Employee Center.
3. Choose the employee’s name, one at a time.
4. Click Payroll Info on the left.
5. Ensure that the Pay Frequency is correct.
6. Select the Taxes button.
7. In the Federal tab, review the Filing Status and Allowances fields. Make the necessary corrections.
8. Choose OK.
9. Select OK again.

Otherwise, if you add the deduction to your employee’s first payroll of the year, the liabilities will be added to the current year. What you can do is to create an adjustment check dated the same as the last payroll. By doing so, you’ll not have problems with your 2020 tax forms like 941 and W2.

If you have pending paychecks from the Enter Payroll Information window, right-click on the paycheck, then choose Revert Paycheck to undo the changes. Once completed, re-enter the paycheck details to ensure taxes are calculated correctly.

For additional reference about this action, read this article: How to save or revert pending paychecks.

Here are also some lists of articles you can read more about paychecks calculation in QBDT:

• Payroll items on paycheck are not calculating or are calculating incorrectly
• QuickBooks Desktop calculates wages and/or payroll taxes incorrectly

Feel at ease to let me know if you need further assistance in managing some payroll concerns. I'll gladly help you in any way that I can. Keep safe and take care.

i am again having the same problem ERROR 40003

I'm here to help you out and fix the error message you've encounter, ToniDavis. 

The error could be caused by damaged components in your QuickBooks, your connection, or firewall settings. First, let's update your QuickBooks to get the latest release and fixes to resolve random errors in the program. See this update QuickBooks to the latest release article for more information. 

1. Go to the Help menu, then tap Update QuickBooks Desktop.
2. Go to the Update Now tab, then press the Reset Update checkbox.
3. Click Get Updates. When the download is complete, close and re-open QuickBooks Desktop.
4. Go to the Help menu, then select Update QuickBooks Desktop.
5. Go to the Overview tab, then select Update Now. 

If you'll still receive the same error when updating payroll, you can do the following: 

• Verify and troubleshoot QuickBooks Desktop and Internet Explorer settings
• Configure firewall and internet security settings for QuickBooks Desktop 

That'll do it. Don't hesitate to reach out anytime if you need help with anything else. The Community is always here to lend a hand. Thanks for posting and have a wonderful day. Stay safe!

how do I get my payroll module unlocked

Hi drroa,

Thanks for your interest in payroll. You'll need to have a payroll subscription to be able to use the Payroll service in QuickBooks Desktop. You may contact our QuickBooks Desktop Payroll team to buy one. They will also guide you on how to activate it.

Here's an article for your reference: Activate QuickBooks Desktop Payroll.

If you have other questions in mind, feel free to go back to this thread.

Morning

Tried those actions with no luck.  I also  tried running the QBTools afterward   when  I try to do the uninstall/repair  Im getting a 1328  on config.msi/...tmp  I found an article on repairing it(which lead me to QBTools)   It seemed to indicate if that didnt work then Id have to do a reinstall

I have an accountants copy pending  so IM not sure of the affect there.

I guess I can do my IRS payments manually if needed an dpost them after the accountant finishes if I have to

Forgot  I also tried  changing my system date to 2/19/20  since it keeps telling me to run payroll update before 2/20/2020  but to no avail

Hi there, Jallyson.

Thank you for visiting the QuickBooks Community and I appreciate you for performing the troubleshooting steps above to fix the issue. With that, I'll ensure you'll be routed to the right support team to assist you in resolving the payroll updates concern as soon as possible.

Yes, it's right that when you received the error 1328, reinstalling QuickBooks using clean install is one of the solutions to fix it. Then, if this doesn't work, you can follow the second instructions provided in the article you've mentioned to continue resolving the problem.

On the other hand, the message "Accountant's Changes Pending" shows at the top of your QuickBooks Desktop window to inform you that an accountant's copy of your company file has been created. The accountant's copy allows you to work on current transactions while the accountant works on transactions from previous fiscal periods. When your accountant finishes, you can import the accountant's changes into your company file. You can click this article to view further details: Accountant's Changes Pending message.

However, I still suggest contacting our QuickBooks Desktop Payroll Support Team. They have the tools to pull up your account in a secure environment which we're unable to do it here in the Community. This way, they'll be able to investigate the cause of the issue on why it continues to occur and provide you with extra details of your concern.

Lastly, you may refer to this article to see various information on how you can fix the error message PS038 that might you encounter when trying to run payroll or when downloading payroll updates: Resolve payroll error PS038.

Let me know in the comment section down below if you have any other concerns about payroll. I'll be always around ready to lend a helping hand.

Honestly, what fixes mine every time this happens:

Click on EMPLOYEES menu from the top of the QuickBooks screen.  In the dropdown menu, click on SEND PAYROLL DATA.  When that window opens, click to send your data and enter your PIN.  It will update everything and let you back into your payroll again. 

I don't know why it does that all the time, but it does.  Hopefully this helps!

How do you get a pin?

I can help you with getting your PIN, @Patty Taylor.

First, you'll need to set up your direct deposit with QuickBooks. Then, you'll have to connect your bank and verify it to check if it is active or your account information is correct. After that, QuickBooks will ask you to create a PIN. You’ll use this when sending your payroll to us each time you use the feature.

After you verify the Direct Deposit bank account that you registered in QuickBooks. Intuit makes 2 small transactions, a deposit and a withdrawal of an amount less than $1.00 for bank verification.

You’ll need to have the following information to set up your direct deposit with QuickBooks:

• Business name, address, and EIN
• Principal officer social security number, birth date, and home address
• Online bank credentials or bank routing and account numbers

Then, follow step number 2 of this article: How to set up direct deposit and pay your employees. This will show you how to set up your direct deposit based on your payroll service. 

You can also update a PIN for processing direct deposit payroll. Refer to this article for more information: Change PIN for processing direct deposit payroll. 

Keep in touch if you need more help getting the PIN. I've got you covered and am always happy to assist you. Have a great rest of the day!

Thank you !

Just got off with tech support and all is good now.

Appreciate your help

Hi there,

I know that this hasn't been easy for you. I can share additional steps to fix the issue of activating direct deposit.

At the moment, our engineers are still working internally to fix the direct deposit activation. For now, let's perform some troubleshooting steps to fix this.

Let's run verify and rebuilding data in QuickBooks Desktop(QBDT). This identifies common data issues within your company file.

Here's how:

Go to the File menu.
Select Utilities.
Click Verify Data.
If you see:
"QuickBooks detected no problem with your data," no further action is needed.
A specific error message, there may already be an article for it. Try searching for it in our QuickBooks Desktop support site for specific instructions.
"Your data has lost integrity," indicates there is data damage in the file. You need to run Rebuild Data from the Utilities tab to correct the problem.

Check out this guide for more detailed instructions: Verify and Rebuild Data.

Also, you can run the repair tool in QuickBooks. This helps fixes common errors right away.

If you're still getting the same issue, I'd suggest contacting our Support Team. To make sure that you'll be added to the affected user.

Add a comment if you have further questions or concerns. The Community and I will always be here to back you up.

Thank you - this worked perfectly!

Thank You! This worked perfectly!!

Did you have qb direct deposit in the past but no longer use it? Dig up your pin.
AND DO THIS!!!!!!!!!!! 
OMG. DO THIS!!!!!!!!!
I had 29 direct deposits for $0 each stuck in queue.
This cleared them and got me back in the game.

I have wasted oh so much time that I did not have trying to make QBs work.