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Level 1

Unpaid leave for a salary employee

How do I pay a partial pay period when the employee worked 40 hours took 20 hours of vacation and had 20 hours unpaid. I am using the desktop version  leave of absence did nothing. 


Unpaid leave for a salary employee

Let's see what's happening here, Bost.


Based on the details you've provided, there are different possibilities why it won't accrue. It could be that:

  • The payroll items were set up incorrectly.
  • Sick/vacation setup for the employee is incorrect.
  • You mark the Do not accrue sick/vacation pay box.
  • Your employee has reached the maximum number of hours.

To fix the issue, I'd recommend following the steps in this article: Sick and vacation time incorrect or not accruing on paychecks.


You might also find these articles helpful regarding the sick and vacation for employees:

Make sure the QuickBooks release and the Payroll Tax Table versions are updated always to avoid unexpected issues.


Let us know how this goes so we can review it. Have a great day!

Level 1

Unpaid leave for a salary employee

It all seems right

my  PTO is under annual salary in lists

it says she has 20 hours of PTO left when I put in 40 hours the pay check says she has -20 
it is still has the total paid amount equaling her normal pay. 
I put in a three day leave of absence that did not change it either 



QuickBooks Team

Unpaid leave for a salary employee

Good Morning, @Bost


Thanks for reaching back out to the Community. I hope you're having a great day so far. 


Since the information that my colleague provided above didn't help resolve this partial pay period problem, I recommend contacting our Customer Support Team. They'll be able to use a screen share to walk you through some additional steps to fix this issue.


Here's how: 


  1. Go to the Help menu. 
  2. Pick the QuickBooks Desktop Help option. 
  3. Press the Contact Us hyperlink. 
  4. Type in your question and click Continue
  5. Scroll down and choose to Get a Callback


That's all there is to it! In addition, here's an article that can give you some more payroll information: Payroll 101


Reaching out to our Support Team will be the best and fastest way to get this fixed. Let me know if you have any trouble along the way. The Community is always here to have your back. Enjoy the rest of your day! 

Level 1

Unpaid leave for a salary employee

I have been on the phone an hour and have gotten no where.  

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