Can't open Quickbooks Desktop Accountant 2022

Did you try to hit the Close button and find a new executable icon to run it on your home screen?

Of course I did

I can help you open your QuickBooks Desktop Accountant 2022, Abdelkhalek.

Issues with opening the QuickBooks Desktop can be fixed by downloading the QuickBooks Tool Hub. This tool is designed to automatically diagnose and fix common issues within the software.

Below are the instructions on how to do it:

1. Close QuickBooks.
2. Download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it.
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install and agree to the terms and conditions.
5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
6. Once the  QuickBooks Tool Hub is open, select Program Problems.
7. Select Quick Fix my Program.
8. Start QuickBooks Desktop and open your data file.

To ensure the components are properly updated, please restart the computer after running the tool.

If the issue persists, please proceed to Solution 2 of this article. This provides a complete guide on the process of fixing freezing issues within the software: QuickBooks Desktop won't open, has stopped working, or not responding.

If you can't open your company file, visit this article for additional troubleshooting steps to fix this issue: Resolve Problems Opening QuickBooks Desktop or your Company File.

To become more familiar with the features of the latest QuickBooks version 2022, feel free to read through this article: Upcoming changes: 2022 QuickBooks Desktop updates.

I'm just a post away if you have other questions or concerns. I'm always here to lend a hand. Thanks for posting and I wish you have a lovely day ahead.

This all did not work. I will call support tomorrow. For the time being can I ask you unrelated questions?

I use Desktop Accountant version and I have the bundle for payroll. I'm trying to activate payroll on one of the companies and I've done it before many times. But the page takes to me to subscribe as if it did not read my information like it always does. 

Hi there, @Abdelkhalek.

I'm here to ensure you'll be able to activate and run your payroll seamlessly. 

To start with, let's ensure QuickBooks is updated and your payroll tax table has the latest release. 

Then, resync the subscription data between QuickBooks and our system. To revalidate your service key, Here's how:

1. Click the Employees menu.
2. Hover on My Payroll Service, then select Manage Service Key.
3. Click the service name, then hit Edit.
4. Re-enter the service key, and hit Next.
5. Follow the on-screen prompts to complete the process.

If it's still inactive, then there's an issue with the paysub.ini.file. We can delete it from your system. Here's how:

1. Make sure to display hidden files or folders first before searching for the file.
2. Open the Windows' Search feature and type Paysub.ini.
3. Right click on it, then select Delete.
4. Repeat  the same steps until all paystub.ini files are deleted.

More details and other solutions can be found here: Resolve a problem verifying your payroll subscription 

I've also added these links that you can use for references in managing your payroll:

• Activate QuickBooks Desktop Payroll
• Get started with Payroll

Do you need help running payroll and checking your liabilities? You can check this article for the steps: Run payroll liability balances report

Reach out to me whenever you have additional questions about payroll. Please know I'm here ready to help you. Have a safe and productive weekend ahead!

There is no "my payroll service" under employee menu.

Also, I don't have service key. I have accountant enhanced subscription that used to activate automatically when I hit "turn on payroll "

Thanks for getting back to us, @Abdelkhalek.

I appreciate you for following the steps I shared and sharing the result.

For security reasons, I recommend you get in touch with our Payroll Team. One of our specialists can trace where the issue is coming from in a safe environment.  Here's how:

1. From the Help menu, select QuickBooks Desktop Help.
2. Scroll down and click Contact Us.
3. Enter Payroll subscription says inactive.
4. Click Continue.
5. Select either Message an Agent or Get a callback from us.

For additional information, here’s a guide that lists the support hours and types: Contact QuickBooks Desktop support.

Additionally, this link contains resources on the tasks you can do using the payroll feature: Self-help articles.

Reach out to me again if you need more help with QuickBooks. I've always got your back. Have a good one.

Any solution to this?  I have the same exact issue.

What I see is that there seems to be several folders missing from C\Program Files\Intuit directory.  The install process was pretty fast, so something is blocking it from performing the full installation.

I did try the Tool Hub and it did not work.

Hi shuaib95,

Thanks for letting us know about this as well. Let's work together to get this resolved.

If you haven't already, you can repair your QuickBooks to fixed any damaged components for initiating the program. Please follow the steps in this article: Repair your QuickBooks Desktop for Windows.

If the repair doesn't work, you can clean install QuickBooks. If it's still not working, please contact our QuickBooks Desktop Support.

Let me know how the steps in the articles work for you. Have a good weekend.

This help article does not apply. The 2022 program is not fully installed.  Does not show up in Add Remove Programs. 

Thanks for the update, shuaib95.

At this point, it would be best to contact our QuickBooks Support team to check this further. They can use more tools to get to the bottom of the issue.

Take care!

I cannot get it to open either and I have tried several! things.

I agree with all of the above. I tried installing QuickBooks Desktop Accountant from my software downloads online. Went through all the prompts on 2 different computers. At the end of the installation the "Open QuickBooks" button is grayed out and there is no icon on my desktop. It does however add "QuickBooks Server 2022" to my add or remove programs list. That is the only evidence I can find that it installed something but it sure wasn't QuickBooks Desktop.  I installed it 3 times in a row on one machine thinking there was a one-time fluke. This is not the case it is a consistent issue.

THANK YOU the "Custom" installation and selecting 1st option instead of 3rd option worked!  Mine was defaulting to 3rd option as well. 

see Kotto 's response, it worked!

Had the same issue. This solution resolved it. Defaults to network install only so doesn't install full program. Use custom and choose correct option.

Easiest solution is to install custom and choose and then you get your software to work...the directions given did not work for me.  Took less time my way.

This is the same thing that happened to me. How do I fix it?

Gary Pigg

@glpigg 

See the solution described by kotto. 

I was experiencing the same problem.  Would go through installation, but not be able to find QB 2022 after doing so.

I contacted QB support and they quickly determined that I am running a 32-bit version of Windows 10, but that the software now only works on 32-bit versions:

"the reason why you are not able to install the software is because 2022 is not compatible with Windows 10 32 bit. You may check the system requirements below for Quickbooks 2022. Article : https://quickbooks.intuit.com/learn-support/en-us/install-products/system-requirements-for-quickbook..."

This doesn't work because the install package isn't loading the wizard to select the custom options!

Open a company file that has your payroll subscription active. Update payroll, then open the file that you want to add to your subscription. 

Yes    i tried  all the solutions and still can not open the Desktop Account 2022  files.