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Intuit
4 helpful votes

QuickBooks Data Services: Standard Data Recovery Services (Price list)

IMPORTANT NOTICE

Due to COVID-19, we have extremely limited staffing  in Data Services.

As a result, we will focus on business critical cases. Business critical includes, but is not limited to: inability to open files, password resets and money movement.

QuickBooks Online and QuickBooks Desktop data migrations will not be prioritized at this time.

We recognize the disruption this may cause and thank you for your patience as we work through these challenging times.

Learn more about QuickBooks standard data recovery services and pricing.

Do you have a damaged company file? Don’t worry, we can help you fix it. Here are the services that our Data Services team offers to restore your data.

Data Services fees without a QuickBooks Care Plan

  • Assisted Data Conversion - $50.00 per file
  • QuickBooks Data Recovery- $250.00 per file
  • Password Removal - Covered by the Customer Care Policy

Some data recovery issues are free. Learn more about our Software Support policies.

Data Services fees with a QuickBooks Care Plan

Here’s a list of care plans and which services are covered.

  • Covered: There’s no additional cost under a care plan.
  • Per file Fee: Services aren't covered by the care plan and are subject to a fee per company file.
  • First file is free: The first file is free and each additional files are subject to fees. For example, a customer wants to convert two files. One is free and the other is $50 (2nd file).
  • Unlimited file conversions: The care plan covers an unlimited number of file conversions. The Data Services team has the right to ask the customer to prioritize which file they want to convert first.

Plan Assisted conversions (QuickStart)
QuickBooks Online Unlimited file conversions

For care plan options, visit our website.

Plan Data recovery Assisted conversions (QuickStart)
Intuit QuickBooks Point of Sale Monthly Plan Per file fee Per file fee
Intuit QuickBooks Point of Sale One-Time Support Per file fee Per file fee
Intuit Point of Sale One Year Support Plan Covered Per file fee
Intuit Reseller Program Per file fee First file is free

Learn about our care plan options.

Plan Data recovery Assisted conversions (QuickStart)
QuickBooks Enterprise Subscription (Silver, Gold, Platinum, Accountant) Covered Unlimited file conversions
QuickBooks Solution Providers Covered First file is free

Learn what assisted conversions include.

Plan Data recovery Assisted conversions (QuickStart)
Intuit QuickBooks 90-Day Expert Support Plan Covered Per file fee
Intuit QuickBooks 90-Day Expert and Unlimited Assisted Data Conversion for Retail Clubs Per file fee Unlimited file conversions
Intuit QuickBooks Core One-Time Support Per file fee Per file fee
Intuit QuickBooks Care Plus Annual Subscription Covered Unlimited file conversions
Intuit QuickBooks Care Plus Monthly Subscription Covered Unlimited file conversions
Intuit Reseller Program Per file fee First file is free
ProAdvisors (Platinum, Gold, and Silver) Covered Per file fee
Payroll Subscription (Issue must be related to Payroll) Covered Per file fee

Learn about our care plan options for Pro/Premier, ProAdvisor, and Payroll.

Plan Data recovery Assisted conversions (QuickStart)
Intuit QuickBooks 90 Day Expert Support Plan Per file fee Per file fee
QuickBooks 90-Day Expert and Unlimited Assisted Data Conversion for Retail Clubs Per file fee Per file fee
Intuit Care Protection Plan for Mac Annual Covered Per file fee
Intuit Care Protection Plan for Mac Monthly Covered Per file fee
Intuit QuickBooks Core One Time-Support Per file fee Per file fee

Learn about our care plan options.

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