| Important: Due to COVID-19, we're experiencing delays in data recovery and data migrations. We recognize the disruption this may cause. Thank you for your patience as we work through these challenging times. |
Do you have a damaged company file? We're here to help. Here are the services our Data Services team offers to restore your data.
Data Services fees without a QuickBooks Care Plan
- Assisted Data Conversion - $50.00 per file
- QuickBooks Data Recovery- $250.00 per file
- Password Removal - Covered by the Customer Care Policy
Some data recovery issues are free. Learn more about our Software Support policies.
Data Services fees with a QuickBooks Care Plan
Here’s a list of care plans and which services are covered.
| Plan | Assisted conversions (QuickStart) |
|---|---|
| QuickBooks Online | Unlimited file conversions |
For care plan options, visit our website.
| Plan | Data recovery | Assisted conversions (QuickStart) |
|---|---|---|
| Intuit Reseller Program | Per file fee | First file is free |
Learn about our care plan options.
| Plan | Data recovery | Assisted conversions (QuickStart) |
|---|---|---|
| QuickBooks Enterprise Subscription (Silver, Gold, Platinum, Accountant) | Covered | Unlimited file conversions |
| QuickBooks Solution Providers | Covered | First file is free |
Learn what assisted conversions include.
| Plan | Data recovery | Assisted conversions (QuickStart) |
|---|---|---|
| Intuit QuickBooks 90-Day Expert Support Plan | Covered | Per file fee |
| Intuit QuickBooks 90-Day Expert and Unlimited Assisted Data Conversion for Retail Clubs | Per file fee | Unlimited file conversions |
| Intuit QuickBooks Core One-Time Support | Per file fee | Per file fee |
| Intuit QuickBooks Care Plus Annual Subscription | Covered | Unlimited file conversions |
| Intuit QuickBooks Care Plus Monthly Subscription | Covered | Unlimited file conversions |
| Intuit Reseller Program | Per file fee | First file is free |
| ProAdvisors (Platinum, Gold, and Silver) | Covered | Per file fee |
| Payroll Subscription (Issue must be related to Payroll) | Covered | Per file fee |
Learn about our care plan options for Pro/Premier, ProAdvisor, and Payroll.
| Plan | Data recovery | Assisted conversions (QuickStart) |
|---|---|---|
| Intuit QuickBooks 90 Day Expert Support Plan | Per file fee | Per file fee |
| QuickBooks 90-Day Expert and Unlimited Assisted Data Conversion for Retail Clubs | Per file fee | Per file fee |
| Intuit Care Protection Plan for Mac Annual | Covered | Per file fee |
| Intuit Care Protection Plan for Mac Monthly | Covered | Per file fee |
| Intuit QuickBooks Core One Time-Support | Per file fee | Per file fee |
Learn about our care plan options.