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jsmc
Level 1

cost of additional user license

What is the cost of an additional user license for QB Pro desktop 2019, single user?

 

Thank you!

9 Comments 9
Rubielyn_J
QuickBooks Team

cost of additional user license

Thank you for posting here in the Community, @jsmc.

 

You can purchase additional licenses if you need more users to access your QuickBooks Desktop company file simultaneously.

 

To find the current pricing information for adding users to your license, here's what you need to do:

  1. Open your QuickBooks Desktop Pro 2019. 
  2. Go to the Help menu.
  3. Choose Manage My License and then choose Buy Additional User License.
  4. Click the Add Seats Online link for current pricing.

You may also want to know how to add, edit, and troubleshoot QuickBooks Desktop user login and restrictions. Here's an article you can refer to: QuickBooks Desktop Users and Restrictions.

 

If you need further assistance, feel free to leave a comment below. I'm always available to give help. Have a great day.

Fiat Lux - ASIA
Level 15

cost of additional user license

@jsmc 

The price should be $299/seat. You may also purchase it thru a partner/reseller for less than $250.

vgkish
Level 1

cost of additional user license

Does additional license mean both users can simultaneously access and make changes to QB Desktop  Pro ?

 

Thanks,

Vidya

vgkish
Level 1

cost of additional user license

Can both users access simultaneously and make changes to the QBD pro?

Thanks

Ryan_M
QuickBooks Team

cost of additional user license

Hi @vgkish,

 

Yes, that situation you mentioned above is possible. 

 

You'll need to set up a multi-user network for QuickBooks Desktop (QBDT). The first thing you need to do is to have a single computer that will act as the host for your company file. 

 

Here's how:

 

  1. Select Custom and Network install for the install type, then hit Next.
  2. Choose the option that describes how you’ll use QuickBooks.
  3. On the next screen, tap Change the install location.
  4. Press Browse to decide where to install.
  5. Click Next to start, then Open QuickBooks to start.

See this article to continue this process: Set up and install a multi-user network for QuickBooks Desktop. Scroll down and look for Step 2: Set folder permissions.

 

You can keep this article for future reference: Fix QuickBooks Desktop install errors. In case you encounter issues with QBDT installations, you can view this page for troubleshooting steps and resolve it. 

 

Direct other questions you have in the comments below, in case you have other concerns. I'll get back to you as soon as I can. 

BH2
Level 1

cost of additional user license

I want to DELETE a user seat but can not find the option ANYWHERE.  There is not way to contact support.

BH2
Level 1

cost of additional user license

How do I delete a user seat?

Fiat Lux - ASIA
Level 15

cost of additional user license

@BH2 

If you have a subscription license, (in our experiences), you are not allowed to add/remove any seat. You have to cancel your current subscription and purchase a new one.

Kiala_S
QuickBooks Team

cost of additional user license

Hello @BH2, happy to have you here in the Community! To have less seats, you would need to purchase another license with fewer users. This is best accomplished by contacting support. 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Let's talk and then choose a way to connect.

Here's an article that also gives you links on how to start a chat if you prefer: Contact QuickBooks Desktop support.

 

The agent will be able to assist you with both the cancellation and purchase of the license. If you have any more questions or need anything clarified, please reach out through this post. We're happy to help you. :)

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