cost of additional user license

Thank you for posting here in the Community, @jsmc.

You can purchase additional licenses if you need more users to access your QuickBooks Desktop company file simultaneously.

To find the current pricing information for adding users to your license, here's what you need to do:

1. Open your QuickBooks Desktop Pro 2019. 
2. Go to the Help menu.
3. Choose Manage My License and then choose Buy Additional User License.
4. Click the Add Seats Online link for current pricing.

You may also want to know how to add, edit, and troubleshoot QuickBooks Desktop user login and restrictions. Here's an article you can refer to: QuickBooks Desktop Users and Restrictions.

If you need further assistance, feel free to leave a comment below. I'm always available to give help. Have a great day.

@jsmc 

The price should be $299/seat. You may also purchase it thru a partner/reseller for less than $250.

Does additional license mean both users can simultaneously access and make changes to QB Desktop  Pro ?

Thanks,

Vidya

Can both users access simultaneously and make changes to the QBD pro?

Thanks

Hi @vgkish,

Yes, that situation you mentioned above is possible. 

You'll need to set up a multi-user network for QuickBooks Desktop (QBDT). The first thing you need to do is to have a single computer that will act as the host for your company file. 

Here's how:

1. Select Custom and Network install for the install type, then hit Next.
2. Choose the option that describes how you’ll use QuickBooks.
3. On the next screen, tap Change the install location.
4. Press Browse to decide where to install.
5. Click Next to start, then Open QuickBooks to start.

See this article to continue this process: Set up and install a multi-user network for QuickBooks Desktop. Scroll down and look for Step 2: Set folder permissions.

You can keep this article for future reference: Fix QuickBooks Desktop install errors. In case you encounter issues with QBDT installations, you can view this page for troubleshooting steps and resolve it. 

Direct other questions you have in the comments below, in case you have other concerns. I'll get back to you as soon as I can. 

I want to DELETE a user seat but can not find the option ANYWHERE.  There is not way to contact support.

How do I delete a user seat?

@BH2 

If you have a subscription license, (in our experiences), you are not allowed to add/remove any seat. You have to cancel your current subscription and purchase a new one.

Hello @BH2, happy to have you here in the Community! To have less seats, you would need to purchase another license with fewer users. This is best accomplished by contacting support. 

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Give a brief description of your issue, then select Let's talk and then choose a way to connect.

Here's an article that also gives you links on how to start a chat if you prefer: Contact QuickBooks Desktop support.

The agent will be able to assist you with both the cancellation and purchase of the license. If you have any more questions or need anything clarified, please reach out through this post. We're happy to help you. :)

I actually just upgraded to qb 2022. I have qb pro 2022. I've been trying to ad an additional user license for weeks now. I'm very frustrated.  When I click through to buy a license the only option I get is to call. I've done that and 3 qb people and 2.5 hours later I still don't have it.  It says I need an activation code. The one the qb rep gave me would not work.  Do you have any further help you could provide? 

@MicheleO 

Are you able to login to your CAMPS as the Primary Contact and find your license code there? We may help you to purchase the additional seat if required.

It's my priority to help get the validation code so you can proceed in adding user license, @MicheleO.

There are two ways to activate your license. You can do it manually (without a validation code) or get the validation code from our representatives online.

To manually register the program, follow the steps below:

1. Open QuickBooks.
2. From the QuickBooks menu, select Register QuickBooks.
3. Enter the License and Product numbers, and select Next.
4. Select Register Online and follow the steps on the screen to complete your registration.

If you're still unable to register using the manual process, I highly recommend getting in touch with our representatives. I know you've contacted them, but they have the tools available to check your account in a secure environment and provide the correct validation code.

Additionally, let me share these links to help you manage your QuickBooks license:

• Find license information in QuickBooks Desktop.
• Fix license, validation, and registration errors. 

Please let me know how it goes by leaving a reply below. I want to ensure this is resolved. Stay safe!

We have QB Primier Edition 2013 with 3 users.  Is it still possible to buy additional user license to increase number of users from 3 to 5? How much?

@elecsys 

QB Desktop 2013 is outdated. Consider to purchase the one time license for QB Desktop 2020 or 2021 Premier edition for 5 users to upgrade your version.

Welcome to the thread, @elecsys.

In QuickBooks Desktop (QBDT), the number of licenses depends on the version. In your situation, since you're using QBDT Premier, it allows up to 5 users to work on a company file simultaneously. 

However, as Fiat Lux - ASIA says, QBDT 2013 is already outdated. You can still use your account without the add-on services. But, you'll no longer receive any critical updates starting June 01, 2022. Check out this article for more details: QuickBooks Desktop service discontinuation policy and upgrade information.

And you may need to consider purchasing the one time license for QB Desktop 2020 or 2021 Premier edition. If you want to upgrade your QuickBooks Desktop, see this article for more information: Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise.

You can comment below if you have follow-up questions about the information above or start a new thread if you have any other concerns. I'll be here to lend a hand.