Hi 

Thank you for your answer but this is not helping because you didn’t introduce yourself and your ID says anonymous. Why should we trust you by clicking on this link which could  be another fraud? I will not recommande to anyone to click on this link until this person introduce himself or herself. I receive this type of call every single day non stop at 7:30 AM most of them. This got to stop please 

That same number has called twice saying my card info for annual payment is not going through and to call with a new card [removed]. Does not sound legit.

Received a call from [removed] saying they were from Quickbooks Pro and that they are cancelling our subscription because our card number on file has expired. Our card number has already been updated. Is this a valid Quickbooks Pro customer service number?

The security of your account is our top priority, @sradema.

The number you shared isn't coming from our Intuit support team. Please know that Intuit won’t reach out to you about your subscription status. To report this kind of suspicious activity, you can go to this link: https://security.intuit.com/contact-us.

You can reach out to our QuickBooks Support Team to verify your subscription status. Here's how to contact them:

1. Go to the Help icon and select QuickBooks Desktop Help.
2. Click Contact Us.
3. Write your concerns in the description box, then select Continue.
4. Select which one of the support options you'd like to use.

Also, check out this article for another way of reaching out to our support team and its support hours: QuickBooks Desktop Support.

You might want to read this article to recognize official Intuit correspondence and websites: Identify suspicious activity, phishing scams, and potential fraud.

Our doors are always open to help you again if you have any other concerns or follow-up questions. Wishing you all the best, @sradema.

@sradema 

Login to your CAMPS to make sure.

Got a call myself today from an 833 number. They were looking for the Quickbooks subscription holder for Accounts Payable.  As QB has never called us regarding updating a subscription I figured it was a scam.  I get the email reminder and I feel assured that I am not being a victim of scammers by going directly to Quickbooks without a middle company. 

Got a phone call to and seriously sounded like fraud but live chat doesn't seem to care.

I must have gotten the same call from "Dan"  seems kind of fishy if you ask me.  Googled the number and it says it was a fraud from back in 2019

I have noticed, over the past few years, that they start calling every Feb/March.  

You just have to let them know that you know that it's a fraud or scam call.  That's when they stop calling... until the next  year. 

I got called from this number after talking with Quickbook chat person about moving to online version. 

Hi all

I also received a phone call from 844-542-0379. They left a message claiming to be from UBS Quickbooks (?).  They said "the payment method on file has been declined".   I need to call back to resolve this issue to continue with my services.  HMMM.  NOPE not gonna go there. 

I just got scammed by this same group! I called for tech support, they seemed very legit, and helped me solve the problem...but said that in order to fix the problem I needed to pay a 3 year subscription to prevent further problems, which I did. Problem was solved. I paid $3,000.00 for said subscription, However none of this correspondence is shown in my quickbooks account, or with the intuit quickbooks people.  Indian group.  None of the tech numbers work.  The bank withdrawal was for QB Services.  Having to change all my bank info now, SO FRUSTRATING!

I hear your sentiments, @BHunt1. I'm here to share how these fraud calls from parties claiming to be affiliated with Intuit can be prevented. 

I want to inform you that Intuit will only initiate contact if you request a call back from our support about an issue in QuickBooks. Also, outbound calls from a QuickBooks representative should not ask for any personal information. 

Moreover, please don't hesitate to report any suspicious calls from parties claiming to be from Intuit. You can visit our Online Security Center to report the incident. 

Here's how:

1. Go to this link: https://security.intuit.com/contact-us.
2. Look for Report technical support scams.
3. Click Report tech support scams.

You can also report any suspicious calls and fraudulent acts directly to us by emailing them to spoof@intuit.com.

Since the Community is a peer-to-peer forum, it would be best to reach out to our QuickBooks Desktop Support to have this investigated. Agents have the necessary tools to check your account in a secure environment.

In addition, I'd recommend browsing this article for you to easily recognize official Intuit correspondence and websites: Identify Suspicious Activity, Phishing Scams, and Potential Fraud.

In case you have any other QuickBooks concerns in the future, you may check out our self-help articles: Help articles for QuickBooks.

Let me know if you need anything else or if you have additional QuickBooks concerns. I'm always here to help.

I got scammed by this group, too.  I googled quickbooks help numbers.  The original number I had for support was not answering, so I tried this new number:  877-382-1557.  I had a 2 minute phone call with a guy who said he would have the supervisor call me back. The number the new caller called from was 844-311-1001.  He claimed to be Intuit support.  I told him I had just gotten off with quickbooks a couple days ago (was charged for that support call as well) and the support guy said if I needed anything else in the next 9 days, to give a call back.  So the new caller knew I was looking for quickbook support.  

He said he could help me with it.  I fell for it, thinking it was quickbooks/intuit.  The new caller said my computer was not syncing with Quickbooks and had to be updated.  I had been getting warning (legit warning from quickbooks) that there was an update available.  

This guy charged me $499.99 for the fix and 30 days for any follow up services.  He also tried to upsell me to take the 699.99 version to have support for the year.  I hate that these guys are getting away with this.  It's hard to know who to trust.  I think I will be moving my accounting to another company.  Very frustrating.  

This link goes nowhere

It's great to see you participate in this thread, @arcon1.

I'd like to assist you and resolve your problem as soon as possible. Could you please tell me which link you're referring to? It would also be great if you could share with me the issue you're having with QuickBooks.

This way, I'll be able to provide you the best solution. Any additional information is greatly appreciated.

I'll keep an eye out for your response. Have a wonderful day!

I just received an email and tried to forward to [email address removed] and it bounced back. Where do you report this? Thanks, ALMOST FELL FOR IT.

I just got an email from intuit support team and tried to forward to [email address removed] and it bounced back. I can not get any support from intuit.

Read through the actual posts, and you will see a LOT of posts telling you how to report such things. 

https://security.intuit.com/contact-us

Spoof @ intuit .com (No Spaces) 

I appreciate you for bringing this to our attention, beachicago.

Just me is right. You can report security and privacy issues directly to our security team. 

I'll share with you a few things to consider if you're not sure an email came from Intuit:

• We'll never ask for any personal information in an email.
• Our emails will always come from an email address that ends with @intuit.com. This includes @e.intuit.com.
• Any link we send you in an email will always be for an intuit.com address.

You can check this article that contains information about how you recognize official Intuit websites: Identify suspicious activity, phishing scams, and potential fraud.

You're always welcome to post any other concerns here in the Community space. We're always ready to help.

I received the following email:

We are sending you this notice to let you know that your  subscription for Intuit QuickBooks Services & Support has Expired.

We tried  to reactivate your QuickBooks subscription automatically but the payment was not successful, which means a balance is due on your account. This can happen for several reasons.Most often, a payment method has expired.

Unable to send Update Notifications and latest Release Notes For your QuickBooks Desktop.

Please contact at[removed] with [removed] to avoid interruption in your services and get your subscription activated.

I called the number and it sounded like a bad recording of the QB help line. Is this legit?

I appreciate you for joining the thread for clarification, @CLABBILLING.

Fraudulent acts are common these days, and I appreciate you sharing your issue with us to raise awareness among other users in this forum.

Scammers send emails to trick recipients to share personal information, or download attachments with malware to gain unauthorized access to data sources. They also tend to appear and claim to be affiliated with Intuit.

If you need assistance from our support, please ensure the phone number is from us. Kindly scroll down at the bottom of the article to see our legitimate contact number: Contact QuickBooks Desktop support

Moreover, you can report any suspicious emails to prevent this from happening again. Visit our Online Security Center to report the incident. 

Here's how:

1. Go to this link: https://security.intuit.com/contact-us.
2. Look for Report technical support scams.
3. Click Report tech support scams.

Furthermore, report any suspicious emails and suspected fraudulent activities by sending an email to spoof@intuit.com. 

In addition, I’d recommend you check out this article to learn more on how you recognize official Intuit correspondence and websites: Identify suspicious activity, phishing scams, and potential fraud

If you have further questions regarding any suspicious acts that tend to be from QuickBooks, you can always press the Reply button. Stay safe!

@CLABBILLING   The answer is No, it's not legit.  It is fraud.

@CLABBILLING 

You (and your team/family) should do these steps as a habit now

1. When you receive an e-mail seemingly from a well-known company, start with checking where it really came from. If the sender’s address includes a meaningless jumble of numbers and letters, random words or an unusual domain, it’s more than likely a scam.
2. Don’t follow links in e-mails and notifications, even if you think you know the sender; it’s always better to open sites from your bookmarks or a search engine, or to enter URLs manually if you know them by heart.