Deposit delayed today IN REVIEW

Good to see you here in the Community forum, @Northscaffold. I would be glad to provide you with information about the deposit speed and the reasons for the delay in QuickBooks.

As this is your first time using QuickBooks Payments, please note that your initial set of payments will be deposited within 5 business days. This only happens if you're just starting out since we are still setting up your account. Rest assured, the succeeding transactions will be deposited much faster once the process is completed.

The deposit speed also depends on the product you're using and the type of payment you're processing. You can follow the steps below to check the status of all your processed payments.

1. Sign in to the Merchant Service Center.
2. From the homepage, select Activities & Reports and then Deposits.
3. Select the date range in the Dates field.
4. Tap Search.

• Withheld or Batch Deposit Returned- check your email to see the steps to fix the issue. 
• Funded- Successfully deposits the amount and your money is on its way.
  

I'd combine some articles about payment fees, credit card declined, voiding transactions in QB Payments, and other related topics. 

• Standard Payment Fees & Rates
• QB Payments FAQs
• Why are my funds on hold

Feel free to leave a comment below if you have any other questions about deposit delays in QuickBooks. I'd be happy to help you out. Have a great day.

I checked and followed the steps it doesn't show on funded, withheld or pending. What can i do and also it's over 5 days now like they stated deposit will be in the bank. So i would like to know what I need to do. Do I need to wait till the end of the day because same client already paid other invoices using Quickbook and I am new to Quickbook. Need to be sure my deposits and payments are secured

They didn’t ask for anything they didn’t want anything they just want to hold onto the money for 280 days which is odd number. It’s like nine months I’m trying to start up a class action lawsuit against these people so as many people that can book and go to the BBB and then start up a lawsuit against them the better 

We can assure you that your deposits and payments are secured with QuickBooks Payments, Northscaffold. Since it's now over the allotted days that your money should be deposited in your account, I encourage you to contact our Payments Support team. I'll share details on how to do this below.

QuickBooks typically deposit your funds within five business days after your first payment. Since your funds aren't still being deposited and didn't even show on funded, withheld or pending in your Merchant account, we'll have to let our Payments Support team further check the status of your payment transactions. 

You can contact our Payments support depending on the QuickBooks product you're using. Please see this article for the complete guide: Contact Payments or Point of Sale Support.

Once everything is all set, you may want to check out this article to learn more how QuickBooks Payments deposits work in QuickBooks: Common questions about payments deposits.

Please feel free to leave a comment below if you have other concerns about payments and deposits in QuickBooks Payments. I'm always ready to help.

Yeah so the deposit is in there it is showing now I just wanted to know why there not letting me use my money.. I’ve got it hooked up to documents providing them with proof that it’s my money 

Hi there,

I'm here to get the help you need concerning your deposit.

To be sure we're on the same page, I'd like to verify if you mean that the money was deposited to your bank account, but you're unable to use it.

If yes, I recommend contacting your bank account to verify why you can't use it. If not, can you add more details? Any extra information is much appreciated.

For future reference, here's a resource for guidance about the best practices when reconciling: Reconcile an account in QuickBooks Online.

Drop me a comment below if you have any other questions. I'll be happy to help you some more. Have a good day!

It’s in the QuickBooks bank account it’s self 

Hi there, @5416988064.

If the transactions are being reviewed, it can take time until your account receives online consumer payments. This is done to assure accuracy and safeguard the interests of all parties concerned with the payment process.

I understand how this is caused on your end and would like to make it up to you by routing you in the right direction for assistance. Since the Community space is a public forum, contacting our phone representatives is the best option. They can pull up your account information in a secure environment, and provide you with the necessary information you need.

Here’s how to get in touch with them:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chat box, select Talk to a human and or tap the Contact Us button at the bottom.
4. Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
5. From there, choose a way to connect with us: Chat with us, get a Callback, or call our support line directly by getting our Phone number.

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

You can always leave a comment if you have further questions about payments. I’ll get back to you as soon as I can.

I am having the same issue, however, I am not new to quickbooks. I’ve been processing for the year. There have been no chargebacks as my tenants always pay weekly. I need my funds asap to pay a light bill, I cannot afford this to get cut off. Can someone look into this for me? 

I can see the urgency of getting the funds deposited into your account, Elleven events. I want to make sure that your payments are deposited seamlessly to QuickBooks.

Deposit speeds depend on the product you're using and the type of payment. The same goes for credit card processing and bank transfers. Also, ensure that you process the funds before 3 PM PT. This way, QuickBooks will deposit the money in your bank account the next business day. If you process payments after 3 PM PT, we'll deposit them in two business days. For more information, see this link: Find out when QuickBooks Payments deposits customer payments.

On the other hand, you can check the status of processed payments from QuickBooks Online (QBO). Here's how:

1. Sign in to QuickBooks Online.
2. Go to Get paid & pay and select Deposits.
3. Select the bank deposit you want to review.

You'll see each payment that's part of the daily deposit. It also shows related processing fees as separate transactions. 

If there's an issue with a deposit, you'll see Withheld or Batch Deposit Returned in the Status column. Select the arrow ▼ in the Fee column to review details. You'll get an email from Intuit with steps to fix the problem.

If you checked the payment status and we deposited the payments, that means your money is on its way. Also, keep in mind that some banks hold onto funds after we deposit them. I'd recommend reaching out to them to verify your deposit status. 

If there are no problems with your financial institution, reach out to our QuickBooks Merchant Service Team. This way, they can perform a further investigation and trace the cause of the issue.

In case you have other questions about processing payments, you can refer to these articles:

• Fix rejected ACH payments or fees in QuickBooks Payments
• Fix customer's declined credit card payments

Please don't hesitate to post again if there's anything else that you need help with. I'll surely help you with it. Take care always!