Quickbooks turned on PayPal payment options without my consent. Now their Customer service reps are lying to me to get me to stop calling

1. Sign in to the Merchant Service Center as an admin user.
2. Choose the Account tab and then select Account Profile.
3. Click Close Account.
4. In the Reason for closing dropdown, select a reason, and add any comments you'd like to share.
5. When you're ready, select Submit.

1. Go to the Help (?) icon at the top.
2. On the Assistant tab, click Talk to a human.
3. Enter your concern in the Type something field, then click the send icon.
4. Click I still need a human.
5. Select Get help from a human.
6. You can either select the Chat with us or Have us call you option.

My clients pay through ACH which is how I originally set it up and how I want it.  QB added PayPal and Venmo payments without telling me and took money from my bank account for processing fees.  I've already called and talked to numerous agents who are just lying to me to placate me.  I want a refund of the fees QB took from my account.  

Hi VEJ72,

I can feel your pain. I recently had a similar experience with my service provider, where a particular feature was accidentally activated without my knowledge and bloated my bill.

I'll let you contact our QBO Support team again since we can't check account details from here. I understand that you called. However, only they have the tools to process refund requests and review your transactions. You can contact them tomorrow from 6 AM to 6 PM PT.

If there's anything that I can help aside from reviewing your billing details, just reply to this thread.

Neither I nor my bookkeeper authorized PayPal on QB and I was charged $148+ for payment of a large invoice. I want the funds reimbursed to my bank. 

My email is tcabusinessagent @gmail.com. Please write me directly with an explanation. Judging by the other posts, this is not a unique complaint.

Thank you for your help resolving this issue.

@denaandre   If you had read any part of the above thread, you would clearly see that no one here can, nor will help you.  you HAVE to contact Intuit/ QB yourself, not through this or any other thread.  No one here has access to your account, and you don't want them to.  

Contact QB the proper way to get the help you're requesting. 

I got payment notice for $1400 and it should be for only one person to use desk top computer. It should be $399.

I appreciate you bringing your issue with us here, Amrita.

I can assist you in finding the most suitable support to address your payment notice issue.

I suggest contacting our QuickBooks Support experts so they can access your account, review the payment details, and provide assistance.

Here's how:

1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Give a brief description of your issue, then choose Continue.
4. Choose to chat with us or Have us call you.

I'm sharing this article to learn more about managing your subscription: Manage your QuickBooks Desktop subscriptions and services

You can get back to this thread if you need additional help with charges or related concerns. I'll be here to assist.