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michele59
Level 1

What is quickbooks ach fees

What does quickbooks charge me for ach payments
35 Comments 35
Fiat Lux - ASIA
Level 15

What is quickbooks ach fees

for your reference

https://quickbooks.intuit.com/payments/payment-rates/ 

 

If you are running a B2B company, you can use a 3rd party processor to accept ACH payments for free.

 

Nicole_N
QuickBooks Team

What is quickbooks ach fees

I'd be glad to share some information with you about ACH payments or processing fees in QuickBooks Online (QBO), @michele59.

 

If you use QuickBooks Payments to take payments, there's a fee each time you process a transaction. It varies depending on whether the card is swiped (2.4%), invoiced (2.9%), or keyed (3.4%). ACH payments have a charge of a 1% fee (max $10) on each transaction. 

 

For more information, feel free to check out this article: What are the fees for QuickBooks Payments? 

 

Furthermore, if you want to know when QuickBooks deposits customer payments into your bank account, please visit these articles: 
 

 

Keep me in the loop if you have any clarifications about the ACH fee. I'm always around to help you. Wishing you more success in your business!

dbt83
Level 1

What is quickbooks ach fees

Is this information still relevant? The payments rate page (https://quickbooks.intuit.com/payments/payment-rates/) doesn't say anything about a limit of $10, it only specifies 1%.

 

JamesAndrewM
Moderator

What is quickbooks ach fees

I appreciate you joining the thread and posting your concerns. I'm here to share my thoughts regarding this matter to help you achieve clarity about the fees.

 

This page has all the details about the payment rates for different transaction types in QuickBooks Payments. The page lists various transaction types, including cards and digital wallets, ACH bank payments, card reader transactions, and keyed-in card payments. 

 

On the other hand, I recommend connecting with our QuickBooks Payments Support to get the latest payment rate updates. They can provide you with the necessary details.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help(?) at the top right, then type Contact Us.
  3. Enter your concern, then hit Let's Talk.
  4. Choose to Start a chat with a support expert.

 

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT.

 

Moreover, I recommend reviewing some of our commonly asked payment questions through this article: QuickBooks Payments FAQ.

 

I'm always here to assist you if you have further questions. Please don't hesitate to reach out again. I'm just one post away! 

Bridget Ell
Level 2

What is quickbooks ach fees

Is it still a $10 max fee to receive payments on QuickBooks via ACH?

Bridget Ell
Level 2

What is quickbooks ach fees

MariaSoledadG
QuickBooks Team

What is quickbooks ach fees

Yes, you're right, Bridget.

 

Once you process bank transfers with a maximum of $10 per transaction, QuickBooks will only charge 1% for every ACH payment process. I've got this so you'll know how much are the charges:

 

 

To learn more about ACH, please refer to these articles:  

 

 

Keep me in the loop if you have any clarifications about the ACH fee. I'm always around to help you. Wishing you more success in your business!

Ben Bradley
Level 2

What is quickbooks ach fees

Maria, this table says nothing about a $10 maximum. People are asking specifically about that maximum. Can you verify? Thanks.

KimberlyS
QuickBooks Team

What is quickbooks ach fees

I appreciate you joining in the thread for clarification, Ben.

 

Let me add some details regarding the ACH fees in QuickBooks.

 

As my colleague mentioned, QuickBooks will only charge 1% for bank transfers that are a maximum of $10 per transaction. Please note that this is for new customers in QuickBooks Online who add Payments through an Accountant or QSP. With this, they already receive the preferred pricing.

 

For more information about the current payment rates, visit this website: Standard Payment Fees & Rates | QuickBooks Payments.

 

On the other hand, you might want to review these resources to help process ACH payments and understand when QuickBooks deposits them into your bank account:

 

 

We're always around if you have additional questions regarding the ACH fee or other related concerns in QuickBooks Online. It's our priority to offer further assistance.

Ben Bradley
Level 2

What is quickbooks ach fees

Hi Kimberly,

 

Can you please provide a screenshot of any mention of a $10 maximum in the links you provided? That $10 maximum is not mentioned anywhere, unless we are missing it.

 

Thank you.

ZackE
Moderator

What is quickbooks ach fees

Thanks for getting back with the Community, Ben Bradley.
 

You can disregard any information in this thread about processing fees for QuickBooks Payments accounts.
 

You'll be able to find our current processing fees for ACH payments on our Pricing page. I recommend visiting there to verify you're getting the proper information about fees for QuickBooks Payments accounts.
 

You can also find more information about fees for ACH transactions in our Bank payment fees article.
 

Please don't hesitate to send a reply if there's any additional questions. Have a wonderful Tuesday!

Ben Bradley
Level 2

What is quickbooks ach fees

Hi Zack,

 

I’ve reviewed the links you sent. So just to clarify: If I receive a $10,000 ACH bank transfer payment from a client, QuickBooks will charge me a $100 fee (1%), correct?

 

Thanks.

Shania_C
QuickBooks Team

What is quickbooks ach fees

Hi there, @ben.

 

Allow me to offer some help in discussing ACH bank transfer payments in QuickBooks Online. Yes, indeed you're right. However, I advise reaching out to our support team to obtain further assistance. They have the expertise and tools to help you troubleshoot the problem and provide the most accurate guidance. Let me guide you through on how to contact payment support:

 

QuickBooks Payments

 

M-F 6 AM to 6 PM PT

QuickBooks Online with Payments & Merchant Service Center

 

M-F 6 AM to 6 PM PT

 

Contact us through QuickBooks Online

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Select or type Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Ask the community to get help from businesses like yours.
    • Start a chat with a support expert.

You can also check this article for more details and be sure to review their Support hours to know when agents are available.

 

Moreover, I'll be sharing this article to help you learn how to process an ACH bank transfer for your customer’s sales receipt or invoice also, how to check when QuickBooks deposits customer payments into your bank account in QuickBooks Online.

 

If you have more concerns or questions, feel free to leave a reply. The Community is always here to help 27/7. Keep Safe!

Ben Bradley
Level 2

What is quickbooks ach fees

Shania,

 

I’m not sure why you’re suggesting a support call. I’m not going to do a support call for this. I’m just looking for an answer to the question:

 

If I receive a $10,000 ACH bank transfer payment from a client, QuickBooks will charge me a $100 fee (1%), correct?

ShyMae
QuickBooks Team

What is quickbooks ach fees

Hello there, Ben. Let me shed some light on the ACH bank transfer fee.


Yes, you're correct. The current rate for ACH bank payments is 1%.For more information, you can read our Standard Payment Fees & Rates.

Meanwhile, as suggested by my colleague, you can check out our current processing fees for ACH payments on 
our Pricing page.

To ensure that you receive accurate and up-to-date information regarding the fees associated with QuickBooks Payments accounts, I highly recommend visiting the official QuickBooks website.

 

Moreover, if you wish to check the deposit speed and the status, refer to this article: Find out when QuickBooks Payments deposits customer payments. 

 

On the other hand, I'll add these helpful articles to guide you in managing your transactions in QuickBooks Online:

 

 

You can always return here whenever you need assistance regarding the ACH bank transfer payment fees or any QuickBooks-related concerns. Kindly click the reply button below to enter your queries. Have a good one!

Bridget Ell
Level 2

What is quickbooks ach fees

Per your article:

 

https://www.firmofthefuture.com/product-update/changes-to-quickbooks-pricing-2023-faqs-article/

 

Q: I don’t understand how the new ACH fee structure works. Can you please explain it?

A: For ACH payments:

  • New QuickBooks customers who add Payments on or after September 5, 2023 will have the no-cap ACH plan.
  • New QuickBooks customers who add Payments through an Accountant or QSP will have a $10 cap as they’re already receiving preferred pricing.
  • Existing Payments customers who move to the new pricing will keep ACH with a cap.  

 

Seems like existing customers (pre Sept 2023) will have a $15 cap

commentator
Level 1

What is quickbooks ach fees

This is the issue I am having now. I opted to use Quickbooks ACH over the $10 fee limit, which seems reasonable, but I just got a fee for 1% of a near-$5000 invoice…so I’ll be looking to take my B2B payments elsewhere unless QuickBooks can weigh in on this topic.

Ivan_G
QuickBooks Team

What is quickbooks ach fees

We know how confusing this matter might be, commentator. Let me share some information about the added fee on ACH payments in QuickBooks Online (QBO).

 

QuickBooks charges 1% for bank transfers that are a maximum of $10 per transaction. This additional fee is for new customers in QBO who add payments through an Accountant or QuickBooks Solution Provider Program.

 

To learn more about ACH, you can refer to the following articles:

 

Moreover, you can also check out this article as a reference when you need to accept electronic payments for invoices and in-person sales with QBO Payments: Take and process payments in QuickBooks Online with QuickBooks Payments.

 

Feel free to reply to this thread if you have more payment-related concerns. We'll be here 24/7 to assist you.

Fiat Lux - ASIA
Level 15

What is quickbooks ach fees

@commentator 

If you are running a B2B company, you can use a 3rd party processor to accept ACH, credit card and debit card  payments for free. Contact me in private for details.

 

commentator
Level 1

What is quickbooks ach fees

It seems like Quickbooks quietly made this change in the last 8 months, given the amount of conflicting information on this thread. I’d like to talk with someone about the preferred pricing option before I formalize my search for another B2B payments vendor. These fees are quite high for invoices.

commentator
Level 1

What is quickbooks ach fees

Helpful. To be honest, I have been a Quickbooks customer for over 5 years now and was getting free B2B payments via ACH with my old business under Quickbooks self employed. It took weeks to process transactions and the support was awful — again, lot of conflicting information on… but I got Quickbooks online for my new business knowing ACH would be free or low fees, processed a sub-$1000 invoice and got charged a sub-$10 fee, and then lost almost fifty bucks on my second invoice. I’d be fine with the $10 cap, but you’re right, I’ll be looking outside QB if they can’t grandfather me in. I thought QB collecting new monthly subscription fees for my second business would have been enough, but here we are.

4Gal
Level 11

What is quickbooks ach fees

@commentator 

You can use the payment processor mentioned by Fiat Lux to integrate with QB Online and QB Desktop.

commentator
Level 1

What is quickbooks ach fees

How do I get in contact about that? Can someone submit the form on my website? frameworks.llc 

 

I would be really grateful 

4Gal
Level 11

What is quickbooks ach fees

@commentator 

You can click on Fiat Lux's profile name and you will find their website address to send emails.

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