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How can I recover the delete invoices? Just to confirm they were made by mistake, were they?

 
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Super Explorer ***

Re: How can I recover the delete invoices? Just to confirm they were made by mistake, were they?

Hi martin

 

Once a transaction (invoice, bills, etc.) is deleted in QuickBooks, we can only "recover" them on your audit log. To view your audit log, just go to the Gear (at the top right) > Audit Log. 

 

 

 
Moderator

Re: How can I recover the delete invoices? Just to confirm they were made by mistake, were they?

Greetings, @martin-terminel.

 

It's a pleasure to see you here in the Community. Yes! @gioreq1 is correct and let me provide you some additional information about recovering a deleted invoices in QuickBooks Online (QBO).

 

Recovering or restoring deleted transactions is a great option! However, this is currently unavailable in QBO. You'll need to recreate them manually and use the Audit Log to get the details of the deleted invoices. Here's how:

 

1. Click the Gear icon at the top, then pick Audit Log under Tools.
2. On the Filter drop-down, choose the appropriate User, Date and Events filter, then Apply.
3. Locate the deleted transaction. To easily find deleted transactions, use the browser search Ctrl + F and type deleted.
4. Select View under HISTORY column.
5. Under the EVENT column, you'll see all the information.

 

 

 

You may visit this article for more information: Restore deleted transactions. Once done, you can now recreate the invoices as new with its original transaction date. For your reference, check out this article for further guidance: How to create an invoice.

 

That should do it! Please let me know how it goes or if I can be of additional assistance. I'm only a post away if have any follow-up questions. Enjoy the rest of the day.

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