How do I change company's email address associated with sending invoices? I have change email address through settings but when I send an invoice, it still uses old email
Hello there, kugleli.
The steps to change or update the email address in QuickBooks Online were already provided in the earlier response.
Due to your email provider's security protocols some emails from Intuit or QuickBooks are routed to the Spam folder. Hence, we are suggesting to review your Spam folder if you're expecting specific email notifications from us.
To prevent this from happening again, you can add the Intuit or QuickBooks email addresses as your trusted sender or receivers. You can do this through your email provider settings. If you're not familiar with this, I'd recommend reaching out to the email provider's technical supports. They can guide you in doing this.
Feel free to get back to us if you have more questions. Have a great day!