Error 350: Verify ToC: Verify has failed due to an error under Transfer of Credits, related to Invoice # 10680. I found the inv/pmt transactions, How do I rectify?

A damaged QuickBooks file data might causing this error, bcapp22.

To fix this, we can locate the transaction and delete/re-create it. You have two ways on how to find the invoice. You can use the Find option by pressing Ctrl + F on your keyboard or run the Transaction List by Customer.

Here's how:

1. Go to Reports located at the top.
2. Select Customers & Receivables and choose Transaction List by Customer.
3. Click the Customize Button.
4. In the Display window, go to the Filters tab.
5. Type Transactions Type in the Filter box.
6. Click OK. 
7. Find the invoice and double-click the transaction to open.
8. Select the Delete button.

Please see sample screenshot below:

Once done, re-create the invoice and do the Verify and Rebuild Data Utility again.

Let me know how it goes. I'll be around to help you some more. Thanks.

Hi.  Have this same error.  It points to an invoice #, but specifies JGE # 58 and #59.  These JGE were added to move credits from one Job to another.  Would the instructions you listed here the same?  Thanks for your help.

Yes, you can follow the same steps outlined above, Langsford.

I'll share additional troubleshooting procedures to fix the error 350. Before we proceed, please make sure that your QuickBooks Desktop is up to date. This guarantees that you have the most recent feature and fixes.

As mentioned by my colleague above, an error like this occurs if your company file is damaged. For additional steps, you can download and install QuickBooks Tool Hub. Then, run a quick fix for your file. I'll show you how.

1. From the tool hub, select Company File Issues.
2. Click Quick Fix my File.
3. Hit on OK when it completes and launch your QuickBooks.

After that, you can proceed with running the QuickBooks File Doctor if you still receive the error message.

Here's how:

1. From the tool hub, go to Company File Issues.
2. Select Run QuickBooks File Doctor.
3. Once you open the QuickBooks File Doctor, select your company file from the drop-down menu. Select Browse and search to find your file.
4. Click on Check your file (middle option only) and then Continue.
5. Enter your QuickBooks admin password and then select Next.

If the issue still persists, I suggest reaching our Support Team . They can get into your account and do a screen share to investigate the error further.

You can always get back to this post if you need further assistance fixing the error 350. The Community and I will be here to help you.

THANK YOU SO VERY MUCH!!!! This error has been driving me nuts and this is the first time I've found the fix!!!  

You're welcome, templinexcavating!

I'm happy to hear that my colleagues were able to provide help to resolve Error 350! Dealing with errors can be such a headache, so it's always a relief when we find a solution.

Feel free to reach back out if you have any other concerns. Take care and have a good one!

Followed all instructions above, deleting the offending transaction, File Doc, Verify Rebuild, and add creating a portable file and restoring.  I am left with this...

Error 350 Verify ToC: Verify has failed due to an error under Transfer of Credits, related to the following transactions: GJE# , GJE#, Receipt # Invoice #. Ensure that all entries are rectified before proceeding for Rebuild

What the heck?

I understand how it feels when the recommended troubleshooting steps didn't work on your end, PeakAdvisers.

I appreciate you for trying the steps shared by my colleagues. Since the same issue persists, I'd recommend reaching out to our phone support team. One of our agents has the tools that can isolate the issue further. You can contact them via the Help menu and then selecting QuickBooks Desktop Help.

Once everything's good, you can re-create the invoice.

I'll be around whenever you need help customizing invoices.

Thanks for the reply.  Adrian I already tried your suggestion and got someone that didnt know what a rebuild was.  poor girl No help whatsoever.  So if you would like to email a real support number I will be happy to call it.

The funny thing is on the QBO side I have a ProAdvisor diamond level support team that knows stuff.  On the QBES side (I never work in QBT) I go through general support and they know nothing.  Unless I get real lucky.  

Any suggestions?

I dont need help with customizing invoices.  Thanks.

I understand where you're coming from, @PeakAdvisers. 

We appreciate all your efforts in following my colleagues' suggestions and trying to get through with our phone support. Please know this isn't what we want you to encounter when asking for assistance from them. That said, I'll ensure you'll redirect to the best help available to assist you further. I can see that you've already reached out to our customer support team. However, I advise getting in touch with them again. This way, they'll be able to deeply investigate the cause of the issue and provide you with the best solution.

To do that:

1. Go to the Help menu and select QuickBooks Desktop Help/Contact Us.
2. Click Contact Us.
3. Provide a brief description of your concern, and select Continue.
4. When prompted to sign in, enter your login credentials.
5. Select Continue, and then Continue with my account.
6. You'll receive a single-use code through email. Enter the code and select Continue.
7. Choose between Chat with us or Have us call you.

QBDT Pro, Premier, and Plus supports are available Mondays to Fridays from 6 AM to 6 PM. QBDT Enterprise supports, on the other hand, are available daily at any time of the day. Please note that due to volume, phone support may be limited. 

Moreover, we can generate reports in QBDT to give you an overview of your invoice transactions. If you want more details, we can customize them to specify accounts or show specific information in the reports.

You can always return to this thread if you have further clarifications about solving error codes in QBDT. We're always around to help. Take care.

I have the exact same problem and support is unable to help me.  Are there any additional suggestions?

Error 350

Verify ToC: Verify has failed due to an error under Transfer of Credits, related to the following transactions: GJE # BBA, GJE #. Receipt#, Invoice #

None of the solutions listed above helped and customer service is unable to help.  

Any suggestions?

I'm having the same issue and am having no luck getting any help.  Following your thread in case anyone can fix.

We're committed to resolving this issue and ensuring you receive the support you deserve, @arittintec. Please know that your satisfaction is important, and we are here to assist you in any way we can.

Have you tried the following suggested troubleshooting such as: 

• Delete and re-create the transactions
• Make sure QuickBooks Desktop is up to date
• Run the QuickBooks Tool Hub. 

If the issue persists after following the abovementioned solution, I recommend calling our technical support team. Our experts can review and further examine the error in a safe place. 

Proceed as follows: 

1. Press F1 on your keyboard to open the Help page.
2. Click Contact Us.
3. Enter your concern in the box and select Continue.
4. Choose either Start messaging or Get a callback.
5. Complete the required data and submit the request.

Make sure to contact them within business hours to ensure a swift response.

Moreover, check out the following articles below to learn how to create templates for your sales forms and manage receivable transactions in QuickBooks: 

• Use and customize form templates.
• Sales and customers FAQs

You can always return to this post if you need further assistance fixing error 350. The Community and I will be here to help you. Keep safe, @arittintec. 

Nothing new here. Everything at the link has already been tried.  

It is frustrating to fully documented an issues and the response asks if you have done things you documented as doing.  No biggie, just the way it is.

I understand how frustrating it can be when things don't go as planned, @kylel821. 

We appreciate all of your efforts in following the steps provided by my colleagues above. Aside from the troubleshooting steps you've mentioned, make sure you updated your QuickBooks Desktop to the latest release. 

Also, have you reached out to our Live  Agents Support Team? If not yet, then I recommend you to do so. If your company file can’t be fixed by rebuilding the data or using the File Doctor, they have the necessary tools to further look into your account securely and identify the root cause of the issue. Then, they can walk you through the resolution. 

You can follow the steps shared by MichelleBh above to contact them and make sure to check our available hours so we can address your concern timely.

Moreover, if you want to have an overview of your transactions you can run reports in QuickBooks Desktop and customize them.

You can always drop by again if you have other concerns about QuickBooks-related concerns. We'll be here to lend a hand. Stay safe.

None from me.  I have nothing left on this.

ToC is not Table of Contents, it is Transfer of Credits.

The images are not readable.  You are making it too difficult.  From the rebuild you know the ToC invoice number.  Control F to find it.  Print it and related transactions such as JE and Receive Payments.  Delete the transactions and reenter,

@lisaherryi 

scam?

You make a copy of the transaction.

You delete the offending transaction.  Delete all referenced transactions.  Whether an invoice or a bill is referenced usually a GL is involved 

Verify and maybe rebuild.  

Then you reenter the offending transaction.

Copy all of those transactions and delete them.  Verify, rebuild and then reenter them.

Works every single time.