Please just stop and fix the problem. It's been four years and every knucklehead support moderateor that jumps on here offers no solution.  I've been setting up invoices and they have been sending in the same order that I set them up.  Now they are getting re-ordered in the PDF.  I have not seen this until now.  Furthermore, they are not ordered by date on the PDF.  I am seeing them in random date order.  

This is discouraging. I'm in the process of switching my invoicing system to QBO and the first thing I noticed was that all our line items were being displayed chronologically in the PDF instead of using the order in which I created them.  Using subtotals provides a workaround in some situations, but seriously, how hard can it be to generate a PDF without resorting the line items?

Then I found this thread only to discover this issue has been flagged with the QBO developers repeatedly for over 4 years and nothing has been done about it.  There goes my hopes for a quick fix.  Oh, and as a design studio, my other annoyance is that there are only 4 fonts to choose from. In the age of AI where Arnold Schwarzenegger now sings in the Sound Of Music, we're stuck with Helvetica. Really?  

the line items on the invoice have always re-ordered to the service date order on the PDF since I've been using QBO since 2015. Doesn't matter what you do to the lines on the screen. Doesn't matter if you make the service date the second column in the layout. QBO has so many failings and yet Intuit wants to get rid of all the desktop versions and have everyone go online. Well guess what - the online version DOES NOT WORK FOR EVERYONE AND THERE ARE WAY TOO MANY PROBLEMS WITH IT.

I called regarding invoices printing out of sequence and support has no idea how to fix it!

I believe I've found a work, atleast for sorting the lines with dates, how I need it. 

I found that if you select 'Add subtotal' it will allow you to sort the each of the invoice lines without organising it by the date. Meaning you can still have the date while sorting the lines out however you need to. This also shows on the PDF version of the invoice.

Hope this helps!

I am also having this issue and it is maddening. Resolve immediately. 

Found solution 

In The column where you put the date of service. You need to enter the date in every row. Kinda stupid but it worked. 
try that! 

I appreciate you reaching out to this thread, slimgpgq4mg. Let me share updates when printing customer invoices in your account.

In QuickBooks Online, the order of the line items on an invoice corresponds accordingly when printing your sales forms. This applies to any template used and will print efficiently in the correct order regardless of the service date entered. I'm including a screenshot below for reference.

However, if the issue persists, I recommend following the workarounds shared by my colleagues and other users on this thread so you can print customer sales forms according to the line items entered from your invoices.

Moreover, here's a guide to help you receive and track customer-paid invoices to ensure accurate recording of your sales transactions.

I'm always available on this forum if there's anything else you require assistance managing and printing invoices in your account. Stay safe.

We have same problems.  Did QbO provide any solutions? 

Hello there, @gmccwfh. I recognize the importance of printing your invoices with the right line items.

Upon checking our records, we've received reports from other users who have experienced the same issue with the invoice printing you encounter. I recommend contacting our support team so that they can add you to the list of affected users. They'll also notify you via email updates about the issue.

In the meantime, you can change your current invoice template to the new modernized template. 

Here's how you can reach them:

1. Select the Help icon and click the Search tab.
2. Select Contact Us.
3. Provide a brief description of the issue, then Continue.
4. Choose between Chat with us and Have us call you.

For future reference, you can utilize this resource to help you track and enter customer-paid invoices to ensure the accuracy of your accounts: Record invoice payments in QuickBooks Online.

Should you have additional concerns besides your invoices in QuickBooks Online, please don't hesitate to post them here in the Community space. Stay safe!

THAT is the problem! When printing, QBO sorts all the lines by date regardless of the entered order. 

My initial post here is now 5 years old.

The list of affected users is everyone and is now 5 years old. 

Intuit just keeps insulting our intelligence with repeated canned responses. Just stop sorting the lines on the invoice!! 

 The only work around I have found is that you can add a subtotal at the bottom and the lines stay in the order you put them in when printing.  I will continue to use this until this is resolved or that doesn't work I guess. 

This just started happening to me. I had service dates turned off in settings from day one... I had to turn it on in order to alter the 'service dates' to get the invoice to print in order. This is ridiculous!  
DO NOT SORT OUR INVOICES!!

Leave them the way that we create them!!

It's not that difficult.

This is a mess.  No apparent progress in years.  It seems like if we take the time to order the parts when we created the invoice, it would follow that the invoice to the customer would look like the preview we get in QuickBooks Online.  Just print a few of the invoices and see what your customer sees.  Absolutely a mess and very unprofessional.  What a disservice to every business owner when they may not realize what amess the invoice looks like to their customer.  Then, we ask for thousands of dollars for parts and services and the customer can't reconcile the mess they receive in an invoice.

I have had enough and am switching to another accounting platform.  Quickbooks is not ready for a real business -- maybe works fine for small shop where invoices only have a few lines.