Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
bookie13
November 13, 2020
Question

X symbol on report

  • November 13, 2020
  • 13 replies
  • 157 views

I received .pdf's of transaction reports to review.  I do not know what version of QB was used and would like to know what the "X" symbol in the CLR column represents.  

13 replies

AileneAModerator
Moderator
November 13, 2020

Hi there, bookie13. 

 

I'm glad you've reached out to us. Let me help provide some insights about the symbol X in Clr column in QuickBooks Desktop. 

  

The X symbol in the Clr column on the report, there are deleted transactions in your account. You can double-check it through an audit trail to verify if there was a transaction deleted or modified.  

  

In case you need more help regarding other tasks in QuickBooks Desktop, you can check our articles here. Make sure that the topic is set as "QuickBooks Desktop." 

 

Don't hesitate to leave a comment below if you have any other questions about the report. Have a good one.

bookie13Author
November 24, 2020

They can't be deleted transactions, they are showing in the transaction report for the entire year but only in the CLR column of the bank account.  

The check mark in this column means the bank reconciliation are completed and this items are reconciled.

I don't know what the "X" in the CLR column on the transaction report for the bank account means.

 

Thank you,

 

D3bM
December 13, 2022

Thanks for joining the conversation, @D3bM. I'd be glad to help you out.

 

To rectify this issue, I recommend performing some basic troubleshooting steps using verify and rebuild data tools. This finds common data issues in your company file. 

 

Let's begin by updating your QBDT program to bring in the new updates from the Intuit server. 
 

Once done, accept the option to install the new release, then restart the program. If the issue persists, you'll need to run the Verify and Rebuild Data process within your company file to fix the issue. 

 

Here's how:

   1. Go to the File menu.

   2. Select Utilities.

   3. Click Verify Data. Then, select OK to close all windows.

 

If the same thing happens, it would be best to contact our support team. They can pull your account securely and further investigate the issue. We can also have a screen-sharing session with them to determine the root cause. 


Here's how you can reach out to them: 

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.

To ensure that we address your concern timely, please consider checking our available hours. 
 

You can visit this article to learn about the available columns and filters in QBDT reports: Customize reports in QuickBooks Desktop. 

 

Keep me posted if you have any other questions about reports in QuickBooks Desktop. I'm always around to help. Stay safe!


I found the reason to be off cycle reconciliations to clear the transactions in question incorrectly dated in the future. Once the reconciliations were deleted and done with the correct date the problem was resolved.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement