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Level 1

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

 
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Best answer December 10, 2018

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Level 15

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

Lightning Bolt = this transaction has been Verified by the Electronic connectivity or Banking Feeds download process.

Asterisk = someone Started a reconciliation and checkmarked this transaction in that tool, but then hit Leave and did not Finish the reconciliation.

Checkmark = the transaction has been Entered, Verified, marked as Cleared and the Reconciliation was Completed.

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17 Comments 17
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Level 15

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

Lightning Bolt = this transaction has been Verified by the Electronic connectivity or Banking Feeds download process.

Asterisk = someone Started a reconciliation and checkmarked this transaction in that tool, but then hit Leave and did not Finish the reconciliation.

Checkmark = the transaction has been Entered, Verified, marked as Cleared and the Reconciliation was Completed.

View solution in original post

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Level 1

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

I have discovered several duplicate check entried - do I delete the one with the lightening bolt?
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Level 10

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

It makes no difference if they are duplicates.
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Level 1

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

We had two duplicate checks. 1 with a checkmark and the other nothing. When deleted the one that needed to be delated, it deleted both. Why?
Level 15

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

"When deleted the one that needed to be delated, it deleted both. Why?"

You have posted the Details of that check, back to the Checking account = self-referential or Circular.

Examples:
A Check that shows you bought Office Supplies; or that Check, which accidentally shows not Office Supplies, but the Checking account that the check itself is already written against. A Self-referential check will appear as the Reduction of that checking account balance and the Increase, as if it is both a check out and a deposit in, because it has the wrong Details on it.

Edit that check and Fix it; show what you spent those funds on. The check itself is already "from" Checking. You need to provide the "why we spent this money."
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Level 15

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

"do I delete the one with the lightening bolt?"

You delete whichever one is the Wrong One. Example:

Example: You had a Bill Payment Check and then you let the banking download Add a "check" which means the expense details are in the file twice. The Bill Payment check is the "right" one and the Added = the duplicate and an error.


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Level 15

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

"It makes no difference if they are duplicates."

A Lighting bolt = verified from banking download. It can be the Wrong One is "verified" from the perspective of the Accounting, however.

So, it does matter.

The Lighting bolt is a Preliminary status to get you to an easier Reconciliation. It is Not The Important piece of information here. When you reconcile, anything that is not Lightning bolt just means Checkmark It Yourself.

You don't need Lighting Bolts. You need the Right Transactions to exist.
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Level 10

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

duplicate = the same
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Level 1

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

how do I get an asterisk to change to a checkmark?

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Level 1

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

How do I get an asterisk to change to a checkmark in reconciliation

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QuickBooks Team

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

Hello there, @jannyell.

 

I'd be glad to join the thread and help you change the asterisk to check-mark.

 

As mentioned by our Established Community Backer, qbteachmt, the asterisk appears on the register when the reconciliation process was not yet completed. To change the asterisk mark to check-mark, you may need to resume the reconciliation process. You have to go back to the Begin Reconciliation window, re-enter the beginning balance and proceed with reconciliation as usual.

 

To learn more and for the detailed instructions, you may check this article: Reconcile bank and credit card accounts.

 

Feel free to add a post/comment below if you have any other reconciliation concerns, I'll be always here to help you. Wishing you the best!

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Level 1

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

I have the lightning Bolt next to an account for some reason & it's out of the correct place on my COA now. It's at the top rather then further down where it should be.  I'm not sure why it happened. It's always been fine then something changed. It's a credit card account.

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Moderator

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

Let's try verifying and rebuilding your QuickBooks software, Whitehawk04.

 

This action fixes common data issues and unexpected behavior within your company file.

 

Before you proceed with the troubleshooting, please secure a backup of your company. Once done, you can now start to verify and rebuild your QuickBooks. 

To Verify:

  1. Click File at the top menu.
  2. Go to Utilities.
  3. Select Verify.

To Rebuild:

  1. Click File at the top menu.
  2. Go to Utilities.
  3. Select Rebuild.

Here's an article that'll serve as your step by step guide in resolving common data damage on your company file: Verify and Rebuild Data in QuickBooks Desktop.

 

Stay in touch with me if there's anything else I can help you with.

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Level 1

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

I just updated to from QB desktop 2017 to 2020. I now have an axe emoji next to my credit card accounts in the chart of accounts. The feed is broken and it's asking for the account customer ID in the bank feeds section. It seems when I set it up under 2017 that it autofilled when I set it up but now it doesn't . Does this account number exist somewhere else. I'm fairly sure it's not my QB account number, it's related to the bank. I called them (Capital One) and they have no idea. Now what?

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QuickBooks Team

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

Hello there, @RiderChick.

 

You can edit your login credentials or any information in your bank account connected to QuickBooks Desktop if you disable and re-enable Bank Feeds.

 

To ensure that the most current data will be pulled from the bank server during re-setup. In the meantime, only the admin of the account can make the changes.

 

Here's how:

  1. Deactivate Bank Feeds for an account.
  2. Make the necessary changes.
  3. Re-setup account for Bank Feeds.

I've also included this helpful article in case you need some ideas about how you can categorize your downloaded transactions: Add and match Bank Feed transactions in QuickBooks Desktop.

 

Reach out to me if you need more help. Take care!

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Level 1

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

This is what is not working...Possibly because it recognizes me. 

 

Web Connect: If your bank offers Web Connect, follow the onscreen instructions on how to connect your account.  When you download transactions from your bank and import them to QB for the first time, then this sets up an account for Bank Feeds. The connection methods available depend on your bank.

 

I can download the transactions like I was doing before the upgrade. I had already disabled them but I can re-enable without some account number that won't auto fill like it did last time. It seems to be related to the little ax emojis.  I tried to transfer the balance to a new credit card and start fresh but it wouldn't work either. 

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QuickBooks Team

What do all the symbols mean in the check registry ck column? ie... ck mark, * and the lightening bolt?

Thanks for performing the steps provided above and sharing additional troubleshooting steps to fix the issue, @RiderChick.

The axe emoji indicates that the account is connected to Online Banking. Since you're still getting the same result after performing the steps provided by our articles, I recommend reaching out to our customer support. They have the special tools to help conduct a deeper investigation of what's causing this behavior. 

Here's how you can reach out with them: 
 

  1. Go to the Help icon and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Write your concerns in the description box, then select Continue.
  4. Select which one of the support options you'd like to use.

 

For more contact details, you can visit our support website.
 

If you need more help regarding other tasks in QuickBooks Desktop, you can check our articles here. Make sure that the topic is set as "QuickBooks Desktop."

Let me know how it goes in the comment section. If you need additional assistance in doing your task with QuickBooks Desktop, don't hesitate to visit us back. We'll be happy to help.

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