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fcooper
Level 1

Payroll deductions not being deducted

Went to prepare Payroll this week and deductions for Taxes did not deduct.  File up to date, Subscription active.  On support hold for over 3 hours.  No help.

 

Help!

2 Comments 2
JenoP
QuickBooks Team

Payroll deductions not being deducted

Let's make sure that payroll deductions are taken out, fcooper.

 

I'll share a couple of steps with you that can resolve tax calculation issues when creating paychecks in QuickBooks. 

 

First, make sure that your QuickBooks is on the latest maintenance release. Follow the steps in this article on how to do that: Update QuickBooks Desktop to the Latest Release.

 

Second, download the latest payroll tax table. Here's an article as a guide: Get the Latest Payroll Tax Table Update.

 

Once done, go back to creating the paychecks again. Here's how: 

 

  1. Go back to the Payroll Center and proceed to the Pay Employees tab.
  2. Click Start Scheduled Payroll or Start Unscheduled Payroll.
  3. Make sure the dates are correct.
  4. If you notice that the name of the employee is highlighted in yellow, right-click on the employee name and select Revert Paychecks
  5. Click Open Paycheck Detail and enter the hours or salary amount.
  6. Check if the taxes are already calculating.
  7. Proceed to creating the paychecks like you normally would. 

 

Check out these articles for more details: 

 

 

I'd also like to share a few more articles for additional guidance and reference in case you might need them in your future tasks:

 

 

Don't hesitate to drop a comment or post new questions when running payroll or working in QuickBooks in general. We're always here to provide our assistance again. 

JenoP
QuickBooks Team

Payroll deductions not being deducted

Hi fcooper,

 

Hope you’re doing great. I wanted to see how everything is going about the payroll taxes when creating paycheck. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

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