Payroll deductions not being deducted

Let's make sure that payroll deductions are taken out, fcooper.

I'll share a couple of steps with you that can resolve tax calculation issues when creating paychecks in QuickBooks. 

First, make sure that your QuickBooks is on the latest maintenance release. Follow the steps in this article on how to do that: Update QuickBooks Desktop to the Latest Release.

Second, download the latest payroll tax table. Here's an article as a guide: Get the Latest Payroll Tax Table Update.

Once done, go back to creating the paychecks again. Here's how: 

1. Go back to the Payroll Center and proceed to the Pay Employees tab.
2. Click Start Scheduled Payroll or Start Unscheduled Payroll.
3. Make sure the dates are correct.
4. If you notice that the name of the employee is highlighted in yellow, right-click on the employee name and select Revert Paychecks. 
5. Click Open Paycheck Detail and enter the hours or salary amount.
6. Check if the taxes are already calculating.
7. Proceed to creating the paychecks like you normally would. 

Check out these articles for more details: 

• QuickBooks Desktop Calculates Wages and/or Payroll Taxes Incorrectly
• Payroll Items on Paycheck Are Not Calculating or Are Calculating Incorrectly

I'd also like to share a few more articles for additional guidance and reference in case you might need them in your future tasks:

• Run Payroll Liability Balances Report
• Payroll Tax Compliance Links

Don't hesitate to drop a comment or post new questions when running payroll or working in QuickBooks in general. We're always here to provide our assistance again. 

Hi fcooper,

Hope you’re doing great. I wanted to see how everything is going about the payroll taxes when creating paycheck. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!

I'm using the REVERT PAYCHECK and the taxes are still not being deducted.

Hello, chaos2order.

I'm here to ensure that the correct taxes were calculated, paid, and filed with the IRS.

Before we get started, make sure your QuickBooks Desktop is up to date and that you have the most recent tax table updates.​ If you're still working on a paycheck, reverting it will calculate and deduct taxes.

To resolve this, let's review and verify the payroll items setup. Please follow the steps outlined in this article: Payroll items on a paycheck are not calculating or are calculating incorrectly.

If everything is in order, I suggest reaching out to our QuickBooks Payroll Support. They can look at this and perform further troubleshooting steps through screen sharing.

Here's how:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Enter your concern, then select Continue.
5. Choose a way to connect either Start messaging or Get a callback.

I've included this article to help you manage and track your payroll transactions in the software: Customize payroll and employee reports.

Don't hesitate to add any details if you need additional assistance with other payroll tasks. We're always here to back you up.​

Now i am in the same shoes. went to do payroll this week and its not deducting deductions... :(

While I appreciate that Quickbooks Support is trying to help, it is apparent to me that you are disregarding your customer's point. I too am suffering from this same problem this morning. You can assume that I have already updated it, reverted it, and all the other advice you're giving. Would you please tell us what to do AFTER we have done all that and it still isn't working.

Yes, Big-Al.

The solution shared by my colleague can help you match your employee and employer contributions. If the amount differs, let's manually edit it on the Review Paycheck page.

Here's how:

1. Go to the Employees menu and then select Employee Center.
2. Locate the employee's name.
3. On the Transactions tab, find and open the paycheck.
4. Click the Paycheck Detail button.
5. Edit the amount, then click OK.

Aside from that, we can also access the employee profile and edit the contribution amount from there. Here's how:

1. From the Employees menu, select Employee Center.
2. Locate the employee's name, then double-click it.
3. Select the Payroll Info tab.
4. Find the contribution and change the amount.
5. Once done, click on OK.

For more details about setting up benefits, please see this article: Set up a Payroll Item for 401(K), Simple IRA, etc.

Additionally, I've added these articles that'll help you learn how QuickBooks handles taxes for you:

• Learn How QuickBooks Desktop Calculates Taxes
• Learn About Federal and State Payroll Tax Wage Bases and Limits

Please keep us posted if you have additional questions or concerns about recording Simple IRA. We want to make sure the setup is accurate.

So i have had this happen before when data isnt sending properly... click on Emplyees>send payroll data>send all. Once it sends, it will pull an update that will fix this issue sometimes. Let me know...

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@CharleneMaeF wrote:

I'm here to provide additional troubleshooting steps to resolve this, 

OnlineGameGuy.

 

Since the taxes are still not deducted, I'd suggest deleting and recreating the paychecks. Doing so helps us fix the wrong tax calculation.

 

Here's how to delete the paychecks:

 

1. Go to the Banking menu, then select Use Register.
2. Select and open the check in question.
3. At the top of the page, choose Delete.
4. In the pop-up box, enter OK.
5. If you are unable to do so, let's void the paychecks.

 

Once done, we can now recreate them.

 

If the issue persists, I'd recommend checking if the employees' taxes and payroll items are correct.

 

Here's how to verify the employees' taxes:

 

1. Go to Reports, then select Employees and Payroll.
2. Choose Employee Withholding, then click Customize Report.
3. Under Display, select the items below, then click OK.
   • Employee
   • State Lived
   • State Worked
   • SUI
   • SDI (if applicable)
   • Social Security
   • Medicare
   • FUTA
   • Local Tax 1
4. Check the federal, state, and local taxes. 
5. Double-click the employee's name to edit the info.
6. Go to the Payroll Info tab.
7. Select the Taxes button on the right.
8. Make sure everything is correct.

 

Here's how to verify the payroll items:

 

1. Go to Lists and then select Payroll Item List.
2. Double-click the payroll item and select Next twice to view the Tax Tracking type and how it affects your payroll tax forms.
3. Pay close attention to tax tracking types used on pre-tax deductions. 
4. If you notice an error, correct the year-to-date on the paycheck. If you are unsure, consult your accountant or the tax agency.

 

In case none of these fixes the problem, check out this article for additional troubleshooting steps: QuickBooks Calculates Wages and/or Payroll Taxes Incorrectly.

 

Additionally, I've added these articles that'll help you learn more about how QuickBooks handles taxes for you:

 

• Learn How QuickBooks Desktop Calculates Taxes
• Learn About Federal and State Payroll Tax Wage Bases and Limits

 

Please keep us posted if you have additional questions or concerns about the troubleshooting process. We're always here to assist you.

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Once you do the employees>send payroll data>send all. then close the program after it pulls its update and reopen it.