cancel
Showing results for 
Search instead for 
Did you mean: 
K-B
Level 2

UNABLE TO PRINT - Form 1099-NEC

I have gone through these steps several times with no luck. My version is still saying R3_65 and I'm getting error #15240 on critical fixes. 

ZackE
Moderator

UNABLE TO PRINT - Form 1099-NEC

Thanks for getting back with the Community about this, K-B. I appreciate you performing MadelynC's recommended troubleshooting steps.
 

Since you're encountering error 15240, there's a few things you'll want to try. Initially, it's recommended to run QuickBooks as an administrator. This action can be performed by right-clicking the QuickBooks application icon on your computer, then selecting Run as Administrator.
 

If the error message continues appearing when running QuickBooks as an admin, I'd recommend verifying your system date and time settings.
 

Here's how:

  1. Click the time display on your computer, then choose Change date and time settings.
  2. Enter your correct date and time.
  3. Hit Apply.
  4. Select OK.

 

In the event you're still receiving a 15240 error after our above-mentioned troubleshooting, you'll want to continue with the recommended solutions until it's fixed. Your next step will be to add Windows permissions to QuickBooks installation folders.

 

If there's any additional questions, I'm just a post away. Have a lovely day!

Linda S
Level 4

UNABLE TO PRINT - Form 1099-NEC

@K-B  - Run as administrator worked for me. Good luck.

mamakatzman
Level 1

UNABLE TO PRINT - Form 1099-NEC

To say that I am beyond frustrated at this point is an understatement. Running QB Desktop Pro 2021 on Windows 10. Version 31.0.04008.0  There is nothing new to update in the "update" QB. Had to jump through numerous hoops just to get the updates done, have run the Tool hub PDF fix and everything else. Still have 2 part 1099 NEC forms. WHAT IN THE WORLD???

 

Has anyone found out anything else we need to do to make this work?

Thank you

Rkachhia
Level 1

UNABLE TO PRINT - Form 1099-NEC

Can you please list the step and what page?

 

JonpriL
Moderator

UNABLE TO PRINT - Form 1099-NEC

Hi everyone, I want to ensure this problem is addressed timely.

 

To all of our customers, like you, who are having trouble printing 1099s, the supposed fix where to install QuickBooks' latest released versions. Press the F2 key on your keyboard and review the list below for reference.

 

QuickBooks for Windows:

 

  • QuickBooks 2022/Enterprise 22 - R3_71 (or later)
  • QuickBooks 2021/Enterprise 21 - R8_62 (or later)
  • QuickBooks 2020/Enterprise 20 - RR13_39 (or later)
  • QuickBooks 2019/Enterprise 19 - R16_55 (or later)

 

QuickBooks for Mac:

 

  • QuickBooks Mac Plus 2022 R4 (or later)
  • QuickBooks Mac 2021 R8 (or later)
  • QuickBooks Mac 2020 - update coming soon
  • QuickBooks Mac 2019 - update coming soon

 

Since the issue persists, I recommend contacting our Customer Care Support. You can work with one of our specialists to let our engineering team investigate why the latest released still not printing forms as expected. I'll show you how.

 

  1. Go to the Help menu.
  2. Select QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Under What can we help you with?, select Search something else.
  5. Enter Printing 1099 Forms in the  Tell us more about your question: field.
  6. Select Search.
  7. Click Message Us.

 

I want to include that reaching out to our team online is best during business hours from 6 AM-6 PM PT Monday-Friday.

 

I'm adding this reference for tips and guides to utilize in preparation for the coming year-end: Complete Certain Tasks in QuickBooks to Prepare for the New Fiscal or Calendar Year.

 

Don't hesitate to post a reply below if you have other questions or concerns with taxes and forms. I'm always around and ready to help. Take care and stay safe!

Not-a-geek
Level 1

UNABLE TO PRINT - Form 1099-NEC

Because the QB updates had been previously done, l tried unsuccessfully for over two hours to print the 1099s--but then tried this and it worked:

Turn off printer.

Go into QuickBooks, Help, then Update QuickBooks Desktop.

Select the Options tab, and check the Mark All button.

Click the Update Now tab, then put a checkmark on the Reset Update box.

Hit Get Updates. Once the update is complete, restart your computer. Turn on printer.

(These posts need actual dates rather than time hacks like "3 weeks ago"--especially when they have been going on for years!)

 

Tjr13
Level 2

UNABLE TO PRINT - Form 1099-NEC

I have followed all of the above steps and also a step I received yesterday recommending making sure both automatic update and shared download are checked yes.  Restarted QB Desktop Pro but still unable to print 1099.  Interestingly I can and have been able to print the 1096 form but not the 1099 form.  Is there a fix in the making as I understand that this is a bug that Intuit knows about.  Perhaps providing a work around so that the 1099 can be printed without having to go through the wizard.

MichelleBh
Moderator

UNABLE TO PRINT - Form 1099-NEC

I have additional troubleshooting steps so the 1099 form will be visible in your QuickBooks, @Tjr13.

 

I appreciate all the efforts you have made so far. This time, I'll guarantee you that you'll see the updated form with three pages in your QuickBooks Desktop (QBDT). 

 

Here are some things to follow to ensure the form will be visible in your account: 

 

  1. If you use multi-user mode, ensure they're logged out before updating QBDT. If others are connected, these files will not update.
  2. If you have an anti-virus/firewall installed, you may need to adjust your settings or reboot in safe mode to allow the updates. If the anti-virus/firewall software is causing the update not to download, then the update will download in safe mode and will install after closing and reopening the file.
  3. If you're using hosted network or have a hosting service, I'd recommend reaching them to confirm the latest updates have been pushed.
  4. Ensure not to close your QuickBooks if you're experiencing slow internet.
  5.  If QuickBooks is closed before the update fully downloads, then the download starts all over again the next time you open QuickBooks. 

 

After that, you can now review your 1099 costs and file the form. To know which payments should be excluded from the 1099-NEC form, visit this link: 1099 payments FAQS.

 

Once everything is complete, print the form by going to the 1099 Wizard. Please note that the opening wizard is important to ensure the payments are mapped correctly. 

 

In addition, check out these articles below on how to troubleshoot 1099 issues and check tax submission of your forms: 

 

  

If you have additional questions or concerns, leave me a comment below. I’ll be happy to help you out. Take care, Tjr13.

Tjr13
Level 2

UNABLE TO PRINT - Form 1099-NEC

I have done all of the trouble shooting actions to no avail.  I can print the 1096 but not the 1099.  I would like to have this issue fixed so I do not have to prepare the 1099 by hand.  

Giovann_G
Moderator

UNABLE TO PRINT - Form 1099-NEC

I appreciate taking the time to do the steps outlined above, Tjr13.

 

Updating QuickBooks Desktop to the latest release and enabling the Reset Update option should allow you to print the 1099 NEC 3 pages. Since you're unable to print after doing all the troubleshooting steps provided on this thread. I'd suggest reaching out to our QuickBooks Support. They have the tools to do screen sharing and investigate this much further.

 

Here's how you can contact us:

 

  1. Go to the Help menu. then QuickBooks Desktop Help.
  2. In the Have a Question window, click the Contact Us link at the bottom.
  3. From the Contact Us page, select any topics.
  4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get a callback button.

 

This link will also provide you with our direct phone number:: Contact Payroll Support.

 

Feel free to visit this resource to check some updates and information about 1099: Get answers to your 1099 questions.

 

Please let me know if you have follow-up questions about printing forms or anything else in QuickBooks. We're always ready to help.

Kkramer3k
Level 1

UNABLE TO PRINT - Form 1099-NEC

Same!! I had to have my IT guy come and resolve the printing issue. Now it will print but it only will print two venders per page and the 1099 NEC forms are 3 venders per page. I’ve searched for fixes and nothing. I may end up having to hand write each 1098-NEC.
Crazy. 

hjp
Level 1

UNABLE TO PRINT - Form 1099-NEC

My first attempt to print 2021 1099's didn't work.  Printing 2-part instead of the 3-part forms I purchased from Intuit.  Downloaded all desktop QB's updates, including and very important, Critical Updates.  Once updates were completed, "New Files Installed", I closed QB's and restarted my desktop.  I signed back on using "Run as Administrator".  When QB's loaded it asked me to allow QB's to make "changes to hard drive", I chose YES.  Then I closed out and restarted my computer again.  Still couldn't print 1099's :/ Then I read in this blog that I needed to make sure that I got my 'Payroll Updates' done as well.  Then I restarted my computer again.  Still couldn't print 1099's.  Kept going through the 1099 Wizard.  I corrected/deleted a couple of sub entries I had missed.  When I got to the window that asks "NEC Box 1" or "Omit these", all of my entries showed "NEC". I check the box on the bottom left of the window "Report all payments in Box 1" and that did the trick!!  

Sherylrae5
Level 1

UNABLE TO PRINT - Form 1099-NEC

I am running into the exact same problem, everything you described I'm getting a little nervous being next wk is 31st.... dont know what to do...🙄😠

Mwohl
Level 1

UNABLE TO PRINT - Form 1099-NEC

Thank you!  This worked for me also.

dd100
Level 1

UNABLE TO PRINT - Form 1099-NEC

I went thru a few levels of trouble.

1) Getting a summary report required clicking on NEC vs MISC at the top of the report screen. When nothing came up, I had to switch to All accounts, although after having done that, it is automatically working under the 1099 only selection.

2) I skipped thru the process to print, but got the message that there were no eligible vendors - incorrect.

3) I went carefully thru the process to print, updating all of my selections. Even tho the end selections were the same as before, this time I was able to get my list to print.

4) Tried to get a preview, which took a long time, but looked right. Only had 1 page previewed, so had to go back to print for the rest.

5) As I hit print directly from the print list, I heard a bing from my computer. When I tried to exit, a box came to the front telling me that the printing was outside of the page. When I said ok, my forms printed.

6) I do not trust the QB collation, so I always print set by set. The 2nd time thru, printed immediately; 3rd time thru, had to try to get out in order for the print area notice to come up - once ok'd, printed fine.

Don't know if any of these steps will help anyone, but it does cover several glitches!

 

NOT Happy2
Level 1

UNABLE TO PRINT - Form 1099-NEC

They simply want you to enroll in a subscription service. I have Desktop Pro 2018 installed in 2020. It would be great to not have to be paying monthly for a program that I have used for only 2 years (not even). It doesn't help me when QB tells me that I have a 2012 version (that's probably why it states "Quickbooks Desktop Pro 2018" on the top banner. Nonsense.


@wsj333 wrote:

Been on the phone with Quickbooks 3 times today.  Major issues with 1099's, that's for sure.  Shame on them!  They've been around long enough to get this right.  I STILL cannot print Forms B or C.  Currently been on hold for over an hour waiting for someone to figure this out. 

 


 

codyrey
Level 1

UNABLE TO PRINT - Form 1099-NEC

I don't have a computer running windows 10. What do I do? There is no way a company the size of Intuit Quickbooks is just making everybody with an up-to-date computer have to go find an old computer to print 1099's.  My 1096 printed with zero issues, everything else prints find as well. 

 

What is the solution?

FritzF
Moderator

UNABLE TO PRINT - Form 1099-NEC

Hi, @codyrey.

 

I appreciate you joining this conversation. Allow me to hop in and share information about printing 1099s in QuickBooks Desktop (QBDT).

 

As mentioned by my colleagues above, the supposed fix to print 1099s in is to update QBDT to its latest released version. Press the F2 key on your keyboard and review the list below for reference.

 

QuickBooks for Windows:

 

  • QuickBooks 2022/Enterprise 22 - R3_71 (or later)
  • QuickBooks 2021/Enterprise 21 - R8_62 (or later)
  • QuickBooks 2020/Enterprise 20 - RR13_39 (or later)
  • QuickBooks 2019/Enterprise 19 - R16_55 (or later)

 

QuickBooks for Mac:

 

  • QuickBooks Mac Plus 2022 R4 (or later)
  • QuickBooks Mac 2021 R8 (or later)
  • QuickBooks Mac 2020 - update coming soon
  • QuickBooks Mac 2019 - update coming soon

 

If your QBDT version is already updated and you're still having the same issue, I suggest contacting our Support team. They have tools such as screen-sharing (remote access) that can pull up your account in a secure environment and help fix this for you.

 

Here's how to reach them:

 

  1. In QBDT, go to the Help menu at the top.
  2. Select QuickBooks Desktop Help in the drop-down.
  3. Click Contact Us.
  4. Give a brief description of your issue.
  5.  Hit Let's talk, and choose a way to connect.

 

You can also visit this thread to see updates on printing 3-part 1099s in QBDT: Print 3-part 1099s in QuickBooks Desktop.

 

For tips and other resources, you may go to our website for future reference: QBDT self-help articles.

 

If you have any follow-up questions about 1099s or anything else, please let me know in the comment section below. Stay safe and have a good one.

KBL19
Level 1

UNABLE TO PRINT - Form 1099-NEC

Have they come up with a fix to be able to print 3 payers per sheet for the 1099-NEC forms ?  I'm trying to print them today, but they are only printing 2 per page as if they were 1099-MISC.  Please HELP

RCV
QuickBooks Team
QuickBooks Team

UNABLE TO PRINT - Form 1099-NEC

Let me help you print 3 per page for 1099 forms, KBL19. 

 

You should now be able to print 3 to a page for 1099 forms by having the latest releases with the appropriate critical fixes. Here are the releases required to print 1099 forms in QuickBooks Desktop for Windows:

  • QuickBooks 2022/Enterprise 22 - R3_71 (or later)
  • QuickBooks 2021/Enterprise 21 - R8_62 (or later)
  • QuickBooks 2020/Enterprise 20 - RR13_39 (or later)
  • QuickBooks 2019/Enterprise 19 - R16_55 (or later)

 

Then, follow the steps below to get these critical fixes:

  1. Go to the Help menu and click Update QuickBooks Desktop.
  2. Select the Options tab and click Mark All, then Save.
  3. Click on the Update Now tab.
  4. Make sure Critical Fixes is checked.
  5. Click on Get Updates.

 

When the update is finished, close and reopen the software. Then tap Yes to install the updates and restart your computer. Once the latest release is available, here's a guide on how to print your 1099s and provide copies to your contractors: Print your 1099 forms. If the same thing happens, follow other troubleshooting solutions in this link: Print 3-part 1099s in QuickBooks Desktop

 

Feel free to browse this link here if you need help with adding and managing your tax forms. It'll route you to our general payroll topics with articles.

 

If there's anything else that I can help you with aside from the 1099 forms concern, please let me know in the comments below. I'll be here to lend a hand. Keep safe always. 

K-B
Level 2

UNABLE TO PRINT - Form 1099-NEC

I was able to update critical fixes by Running as an administrator. To run as administrator right click on QB icon. Once critical fixes were updated,1099 NEC forms printed 3 per page.  

KBL19
Level 1

UNABLE TO PRINT - Form 1099-NEC

This did not help. I have Quickbooks Pro 2018.

AileneA
Moderator

UNABLE TO PRINT - Form 1099-NEC

Thanks for joining the thread and for sharing your concern with us, KBL19.  

 

If you're using 2018 or earlier an upgrade will be required. I recommend updating your QuickBooks Desktop to the latest release to keep your software up-to-date so you always have the latest features and fixes. Then, you'll have to make sure that you updated the tax table so the form will flow in your account. 

 

Here's how:

 

  1. Go to the Help menu and then choose Update QuickBooks Desktop.
  2. Click the Update Now tab.
  3. Tap to check the box for Reset Update. This will clear all previous update downloads.
  4. Select Get Updates to start the download.
  5. Once the download finishes, restart QuickBooks.
  6. When prompted, accept the option to install the new release. 

 

Once everything is good, you can read this article to learn more about printing 1099s in the program: Print your 1099 forms

 

If there's anything else that I can help you with aside from the 1099 forms concern, please let me know in the comments below. I'll be here to lend a hand. Stay safe!

Tam01
Level 1

UNABLE TO PRINT - Form 1099-NEC

Lol. I have updated 4 times, along with reboots. Payer's name and address, and amount paid is all in the proper box. However, everything else is all a mess. Payers TIN and Recipients TIN are in the recipients name and address field and so on. And when I align to the + or to the -...it doesn't even move!!! I have searched and double checked on every suggestion. Even paid for an updated desktop version. As our deadline to get these out is coming. I am stressed and upset to the max!

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us