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Is there a way to track user logins? I would like to know who logged in and when.

 
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Best answer 12-10-2018

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Established Community Backer ***

menu reports>accountant & taxes>audit trail

menu reports>accountant & taxes>audit trail

13 Comments
Established Community Backer ***

menu reports>accountant & taxes>audit trail

menu reports>accountant & taxes>audit trail

Not applicable

Thank you for your answer, but this procedure does not sh...

Thank you for your answer, but this procedure does not show who logged into QB. I am looking for the LOGIN file that shows who logged in and when they logged into the QB program.
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bobm127 did you ever get an answer to this question?

bobm127 did you ever get an answer to this question?
Not applicable

No I did not.

No I did not.
Frequent Explorer *

Re: menu reports>accountant & taxes>audit trail

Not sure that this one is solved... should be easy.

QuickBooks Team

Re: menu reports>accountant & taxes>audit trail

It's good to see you here, @AlabamaPamela.

 

I'd be delighted to share with you information on how the audit trail works in QuickBooks Desktop.

 

For starters, QuickBooks Desktop Enterprise keeps a record of each financial transaction as it is added, changed or deleted. By accessing the Audit Trail report, you'll get to see who made the changes in your company file and what changes are made. Lastly, you'll know when it was specifically changed.

 

Just make sure to choose the correct filter to show the information you need. You have to option show only the following: Entered/Last Modified, Last Modified by, Date, Name, and Account.

 

Here's how:

  1. Go to Reports.
  2. Choose Accountant and Taxes.
  3. Select Audit Trail.
  4. Customize Report.
  5. Under Display tab, choose the specific data you want to see on the columns.
  6. Click Ok.

On the other hand, I’ll take note of your idea about a specific and forward this specific add-on feature to our Product developers. You can also share your feedback and feature request directly from your QuickBooks account.

 

Here’s how:

  1. Click Help.
  2. Select Send Feedback Online.
  3. Choose Product Suggestion.
  4. Type in the  details of your request on the pop-out window.

Our Community articles have tips on how to get the most out of the advance reporting features in QuickBooks Desktop Enterprise, so be sure to check them out in your spare time: https://community.intuit.com/

 

That should do it! Stay in touch with me if you have follow-up questions about viewing your audit trail report.  I’m always here to help.

Community Explorer **

Re: menu reports>accountant & taxes>audit trail

QB employee -- you did not answer the question!

 

The question was if there is a way to track LOG INs of users. Not track what users did while they were logged in, which of course can be done through audit trail. If a user logs in, looks around, runs reports,, and logs out -- is there any way to track that as a control function?

 

My guess is QB does not have this function. If you are on a server with multi-user access you might be able to track server logins.

Content Leader

Re: menu reports>accountant & taxes>audit trail

Hey there, bobm127, AFPAccounting, and ZHFG.

 

Thank you for contacting the Community for support. I'd like to provide some additional insight on your question about tracking user log ins.

 

The Audit Log will allow you to view any changes that have been made in the account, the name of the user who made the change, date, etc., as well as any original transactions that have been entered. This article offers more information on how to use the Audit Log: https://quickbooks.intuit.com/community/Getting-Started/The-Audit-Log-What-it-is-how-to-use-it/m-p/1....

 

At this time there isn't a way to view who has actually logged into the system and/or when. This applies to QuickBooks Desktop. I can see how this would be beneficial information to have. I'll do my part and send a message to the Product Development Team to let them know you'd like to have this function.

 

You can stay up-to-date with feature releases and product updates by visiting the QuickBooks Blog: https://quickbooks.intuit.com/blog/.

 

I wish you all continued success. I'd be happy to help if you have any other questions.

Established Community Backer ***

Re: menu reports>accountant & taxes>audit trail


@MorganB wrote:

 

At this time there isn't a way to view who has actually logged into the system and/or when. This applies to QuickBooks Online and QuickBooks Desktop. 

 


In QuickBooks Online yes you can view who has actually logged into the system and/or when 

Content Leader

Re: menu reports>accountant & taxes>audit trail

My apologies, Malcolm Zinman.

 

You are correct. Thank you for pointing that out. This information can be found in the Audit Log in QuickBooks Online.

 

Editing my post now. :)

Not applicable

Re: menu reports>accountant & taxes>audit trail

Seriously, I have been looking consistently for an app or add on or SOMETHING to track better user activity while logged into the QB file.

 

Hopefully, they can figure something out. 

Moderator

Re: menu reports>accountant & taxes>audit trail

Thank you for your consideration, MaryB_CPA.

 

I will let our product engineers know about your suggestion. For now, you can use the Audit Log feature in QuickBooks Online. 

 

Here's how:

  1. Click the Gear icon.

  2. Select Audit Log.

  3. Select the Filter button.

  4. Use the fields on the Filter panel to choose the appropriate UserDate, or Events filter to narrow the results.
  5. Click Apply.

Don't hesitate to post in the Community if you have any concerns.

Established Community Backer ***

Re: menu reports>accountant & taxes>audit trail


@MaryB_CPA wrote:

Seriously, I have been looking consistently for an app or add on or SOMETHING to track better user activity while logged into the QB file.

 

Hopefully, they can figure something out. 


what is it that is NOT tracked?

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