Is there a way to track user logins? I would like to know who logged in and when.

Not sure that this one is solved... should be easy.

It's good to see you here, @AlabamaPamela.

I'd be delighted to share with you information on how the audit trail works in QuickBooks Desktop.

For starters, QuickBooks Desktop Enterprise keeps a record of each financial transaction as it is added, changed or deleted. By accessing the Audit Trail report, you'll get to see who made the changes in your company file and what changes are made. Lastly, you'll know when it was specifically changed.

Just make sure to choose the correct filter to show the information you need. You have to option show only the following: Entered/Last Modified, Last Modified by, Date, Name, and Account.

Here's how:

1. Go to Reports.
2. Choose Accountant and Taxes.
3. Select Audit Trail.
4. Customize Report.
5. Under Display tab, choose the specific data you want to see on the columns.
6. Click Ok.

On the other hand, I’ll take note of your idea about a specific and forward this specific add-on feature to our Product developers. You can also share your feedback and feature request directly from your QuickBooks account.

Here’s how:

1. Click Help.
2. Select Send Feedback Online.
3. Choose Product Suggestion.
4. Type in the  details of your request on the pop-out window.

Our Community articles have tips on how to get the most out of the advance reporting features in QuickBooks Desktop Enterprise, so be sure to check them out in your spare time: https://community.intuit.com/

That should do it! Stay in touch with me if you have follow-up questions about viewing your audit trail report.  I’m always here to help.

QB employee -- you did not answer the question!

The question was if there is a way to track LOG INs of users. Not track what users did while they were logged in, which of course can be done through audit trail. If a user logs in, looks around, runs reports,, and logs out -- is there any way to track that as a control function?

My guess is QB does not have this function. If you are on a server with multi-user access you might be able to track server logins.

Hey there, bobm127, AFPAccounting, and ZHFG.

Thank you for contacting the Community for support. I'd like to provide some additional insight on your question about tracking user log ins.

The Audit Log will allow you to view any changes that have been made in the account, the name of the user who made the change, date, etc., as well as any original transactions that have been entered. This article offers more information on how to use the Audit Log: https://quickbooks.intuit.com/community/Getting-Started/The-Audit-Log-What-it-is-how-to-use-it/m-p/1....

At this time there isn't a way to view who has actually logged into the system and/or when. This applies to QuickBooks Desktop. I can see how this would be beneficial information to have. I'll do my part and send a message to the Product Development Team to let them know you'd like to have this function.

You can stay up-to-date with feature releases and product updates by visiting the QuickBooks Blog: https://quickbooks.intuit.com/blog/.

I wish you all continued success. I'd be happy to help if you have any other questions.

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@MorganB wrote:

 

At this time there isn't a way to view who has actually logged into the system and/or when. This applies to QuickBooks Online and QuickBooks Desktop. 

 

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In QuickBooks Online yes you can view who has actually logged into the system and/or when 

My apologies, Malcolm Zinman.

You are correct. Thank you for pointing that out. This information can be found in the Audit Log in QuickBooks Online.

Editing my post now. :)

Seriously, I have been looking consistently for an app or add on or SOMETHING to track better user activity while logged into the QB file.

Hopefully, they can figure something out. 

Thank you for your consideration, MaryB_CPA.

I will let our product engineers know about your suggestion. For now, you can use the Audit Log feature in QuickBooks Online. 

Here's how:

1. Click the Gear icon.

2. Select Audit Log.

3. Select the Filter button.

4. Use the fields on the Filter panel to choose the appropriate User, Date, or Events filter to narrow the results.

5. Click Apply.

Don't hesitate to post in the Community if you have any concerns.

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@MaryB_CPA wrote:

Seriously, I have been looking consistently for an app or add on or SOMETHING to track better user activity while logged into the QB file.

 

Hopefully, they can figure something out. 

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what is it that is NOT tracked?

I am also looking for a user log.  Were you able to find anything

Have you had any luck find and app for a user log.

Hello @BRCJKP1963,

You can look for an app that'll let you track your user's log and activity depending on the QuickBooks version you're using. I'm here to share them and help you from there.

To start, if you're using QuickBooks Desktop, you can simply go to the App Center page and enter a keyword (User Activity) in the Search address. From there, you can integrate the app and start using it in tracking your user's activity.

Meanwhile, if you subscribed to QuickBooks Online, here's how you can integrate an app:

1. Go to Apps.
2. Enter User's Activity in the Search address.
3. Select the app you want to integrate.
4. Click Get app now.

In addition, here's an article you can read to learn more about how you can integrate an app: Find Apps in QuickBooks Online.

Know that you can always visit our QuickBooks Desktop and Online Articles in case you need some reference for your future tasks.

If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.

I am working with Quickbooks enterprise 20 desktop version and not quickbooks online

Hello,  BRCJKP1963.

For desktop, you can easily find an application compatible with the software in the market place. Aside from this, you might want to search the app by browsing the internet.

Also you might want to check the user log in activities through the QBWin.log. Check this out for more details: QuickBooks.log files.

This has all the activities done by a user including opening QuickBooks file. Though, this might be to technical to read. 

For now, I’ll make sure to share this preference to our developers for future updates.

You always have a space here so don't hesitate to visit us again. 

I did check the QBWin.log but we run on a server and the log is stored on each individual computer with I do not have access to.  

We can ask an access to these computers, BRCJKP1963. From there, we can get the files and track each user log ins.

You can use the same article that my colleague provided above on how to find QBWin.log or QuickBooks.log files. 

Always know the Community team is around to help with your questions about QuickBooks. 

Could you give a specific app name that does this? Or a list of potential apps that integrate with QB Enterprise 2019 for tracking user activity? I searched in the app store and nothing came up when entering "User Activity" as suggested in this thread above.

I appreciate you looking for apps to track user activity, David2015.

Since we're unable to suggest which application is best for you and your business, I recommend searching through a web search engine.  You can visit the third party's website or customer service support to determine if they integrate with QuickBooks.

Once you've found one, please set up QuickBooks Web Connector to exchange data with out program. For the detailed instructions, 

For future reference, see the following article. It provides detailed instructions of how to install the add on: Set up QuickBooks Web Connector.

I want to make sure you have all the information you need, so please let me know if you have any other questions. I’ll be right here to assist further. Enjoy the rest of the day.

Yes there is, this was not a hard question, I dont know why you didnt get an answer.  

To see who has logged into QB, Credit Card Audit Trail feature must be enabled (Company > Customer Credit Card Protection > Enable Protection).  Once the Credit Card Protection feature is turned on, it cannot be turned off and requires a strong password which must be changed every 90 days.  When enabled, user logins are recorded in the Credit Card Audit Trail Report (Reports > Accountant & Taxes > Customer Credit Card Audit Trail).

If you can obtain the IP Addresses from Quickbooks in which the user logged in from, you can hire an IT person/company to track the ISP or you can do it yourself if you're tech savvy. Hiring help should cost no more than $300 at max.