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jjyatratravels
Level 1

change my company address

how to change my company address and add gst no

Solved
Best answer August 31, 2017

Best Answers
AliciaRoy
Level 8

change my company address

Hi jjyatratravels, 

 

I'm here to help you add this information to your account. 

 

Please follow these steps to change your company address and add the company tax number: 

  • Go to the Gear icon at the top right corner of your screen. 
  • Select Company Settings
  • Click the Pencil icon on the right side of the Contact info column. 
  • Enter the new company address here, and then click Save
  • A few columns below contact info, you'll be able to click the Pencil icon to the right of the PAN and CIN columns, add the info, and click Save

Please let me know if you have any additional questions that I can assist with. 

 

View solution in original post

26 Comments 26
AliciaRoy
Level 8

change my company address

Hi jjyatratravels, 

 

I'm here to help you add this information to your account. 

 

Please follow these steps to change your company address and add the company tax number: 

  • Go to the Gear icon at the top right corner of your screen. 
  • Select Company Settings
  • Click the Pencil icon on the right side of the Contact info column. 
  • Enter the new company address here, and then click Save
  • A few columns below contact info, you'll be able to click the Pencil icon to the right of the PAN and CIN columns, add the info, and click Save

Please let me know if you have any additional questions that I can assist with. 

 

FYHW
Level 1

change my company address

How to ordwer new checks with new company address

MaryLandT
Moderator

change my company address

Good day, @FYHW,

 

Let me guide you through ordering new checks.

 

You can select the type of checks you want to order through the Intuit Market site. If you need assistance, simply click the Chat live now button to chat with our QuickBooks agent.

 

I've also added this article for additional information: Order checks, tax forms, and other supplies.

 

Once you have the checks, you can then print these with the new company address entered on file.

 

Should you need anything else, just leave a comment below and I'll get back to you.

bd10
Level 1

change my company address

Sorry that not what I need to do.

I would like to add a second address to my company. This is because I have 2 locations.

Thank you for your help

Barry

ShiellaGraceA
QuickBooks Team

change my company address

Hi bd10,

 

You can only add a legal address and a customer-facing address in QuickBooks. Let me walk you through the steps.

  1. Click Gear.
  2. Click Account and Settings.
  3. Click Company, then click the pencil icon in the Address section.
  4. Uncheck the box next to Same as company under Customer-facing address to add your address where your customers can contact you. This is also the address printed on your sales forms. Do the same if you want to add it under Legal address.
  5. Click Save. Then, Done.

Please see attached screenshot below.

 

You can refer to this article for more information about: Change company name, address, email address, and business number.

 

I've added our page about managing subscription and users for future reference.

 

If you have other concerns, please don't hesitate to reach out.

 

add.JPG

KP0909
Level 1

change my company address

Hi i need some help

 

JonpriL
Moderator

change my company address

Hi @KP0909,

 

You can change your company address directly from your Accounts and Settings. I'm here to guide you on how to accomplish this so you can change it successfully.

 

But first, may I know what are the steps you've taken or if you received an error message? Any information you can provide can help me share the accurate resolution to resolve it.

 

Nevertheless, you can follow the same steps above if you want to update your company address. In case you need some tips and related articles for your future tasks, you can always visit our Account Management articles hub for reference.

 

If there's anything else that I can help you with or if you're referring to something else, please let me know in the comment section down below. I'll be always around ready to help.

ceco
Level 1

change my company address

i dont see a gear icon

JessT
Moderator

change my company address

Hi ceco!

 

The Gear icon is in the upper-right hand corner of QuickBooks. Try pressing F5 to refresh QuickBooks and reload the missing buttons. If you're on mobile devices, please access your company using a mobile browser.

When you click the Gear icon, select the settings that you want to change. If you want to update your company details, choose Accounts and Settings. Then, click the section that you want to update.

 

Feel free to give us more details of your goal, and we'll help you further. Have a good day!

Halegriajr
Level 1

change my company address

i need help!! can’t figureb out how to change my company address

 

MadelynC
Moderator

change my company address

Thanks for joining the thread, @Halegriajr.


 I’m here to help you with changing the company address in QuickBooks Online. Here are the steps and screenshots for your visual reference:

 

  1. Go to the Gear icon.
  2. Click Account and settings under Your Company.
  3. Choose the Company tab, then click the pencil icon in the Address section.
    Capture.PNG
  4. Enter the necessary details.
  5. Click Save and then hit Done.
    Capture.PNG


For additional knowledge on how to modify your business information within the system, please check out the link. 

 

I’ve also attached video tutorials on how to handle other features and functionalities in QuickBooks. These will help you get more familiar with the program in the future.

 

I’ll be here anytime in case you have follow up questions. Take care.

chuck1947
Level 1

change my company address

there is NO gear

chuck1947
Level 1

change my company address

there is no gear in the top right of my screen

chuck1947
Level 1

change my company address

How do i change my company address in order for it to appear properly on invoices i'm creating. We have recently moved the company headquarters

Nick_M
QuickBooks Team

change my company address

Hi chuck1947. 

 

The steps posted above are for our QuickBooks Online product. If you don't have QBO, you wont have that gear icon. If you use QuickBooks Desktop the steps are different. I'll post them below, in case that's the product you have, 

  1. Sign in to camps.intuit.com. Or get help signing in.
  2. Next to Primary Mailing Address, select Change. Note: If this address is connected with a payment method, you need to change the address on the payment method first.
  3. Select the correct address from the list, or select Add a new address.
  4. Select Save and Close.

Please, let me know if you need anything else. Thank you and have a nice weekend. 

Michelle D
Level 1

change my company address

I need to override the company address.  The system does not recognize the address as valid.  The address is new address validated by county several months ago.

Please help.

 

ReyJohn_D
Moderator

change my company address

I'm here to help override your company address in QuickBooks without delay, @Michelle D.

 

Unusual QuickBooks behavior, like being unable to recognize your company address can be due to the corrupted web browser files. To rule out this possibility, you can use a private or incognito window. This mode doesn't save any historical data from your frequently visited web pages.

 

Here are the shortcut keys you can use to get started:

 

  • Ctrl+ Shift + N for Google Chrome q6.PNG.
  • Ctrl + Shift + P for Mozilla Firefox q7.PNG and Microsoft Edge q8.PNG.
  • Command + Shift + N for Safari q9.PNG.

 

Once done, please sign in to QuickBooks Online as the Master or Company Admin of the account . Then, change the company address as you usually do or you can follow the steps outlined by my peers above. If you're now able to achieve this task, you can clear your original browser's cache to wipe out the outdated internet files.

 

If private browsing won't work, you can utilize another supported web engine instead.

 

Also, you can tweak other QuickBooks settings to turn features on or off. This way, you can personalize the program to work the way you want it to.

 

I'm still up and running to help you handle your account information in QuickBooks. Feel at ease to drop a reply below. I'd love to assist you some more.

BJT
Level 1

change my company address

wHERE is the GEAR icon its not on top of my QB Home page. so where do I go

 

Mich_S
QuickBooks Team

change my company address

Hi there, @BJT.

 

Welcome to the Community. Let me help you locate the gear icon on your homepage,

 

Let's try some basic troubleshooting procedures. The stored cache can cause unusual browser behavior. Let's log in to your QuickBooks Online company using a private page. Here are the shortcut keys to open it:

 

 

  • Ctrl+ Shift + N for Google Chrome q6.PNG.
  • Ctrl + Shift + P for Mozilla Firefox q7.PNG and Microsoft Edge q8.PNG.
  • Command + Shift + N for Safari q9.PNG.

If you're able to see the Gear/Settings icon already, then you'll have to regularly clear the cache of your browser.

 

Don't hesitate to leave a comment for further Questions. Have a nice day!

Kathy McDonald1709
Level 1

change my company address

I do not have a gear icon

JoesemM
Moderator

change my company address

Thanks for visiting our forum, @Kathy McDonald1709. I'm happy to help you with the Gear icon.

 

The Gear icon is located in the upper right corner of your home screen between the Notification (bell) and your Intuit Account. However, if you're using QuickBooks Desktop this button isn't available on your home page.

 

In case you're using QuickBooks Online, let's start with accessing your QuickBooks account through a private browsing window. This will help us determine if this is a browser-related issue since this mode doesn't save site data and cache files. You can press Ctrl + Shift + N for Google Chrome, Ctrl + Shift + P for Mozilla Firefox, and ⌘ + Shift + N for Safari web browser.

 

Once you're in, locate the Gear icon in the upper right corner of your home page. If the button was there, we'll have to go back to your normal browser and perform a clear cache to clean up your system. Doing this process will also enhance your browsing experience.

 

We can also use the other supported browsers to isolate the issue. Please check out our supported browsers below:

 

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari 11 or newer

 

If the issue persists, after doing the steps above, I recommend calling our technical supports. This, way we'll be able to pull up your account and run some tests to rectify this issue. To connect with us, click this article: QuickBooks Online Customer Support team.

 

I'll be adding a few related articles about the Company setup: 

 

I there's anything else that I can help you with, please let me know in the comment section down below. I'm always around ready to lend a helping hand.

BB93
Level 1

change my company address

there isn't any 'gear' to click on with my 2022 version

Mark_R
QuickBooks Team

change my company address

Hi there, @BB93.

 

Let me help change your company address in your QuickBooks company file.

 

The steps shared by my colleagues above are for QuickBooks Online (QBO) version. It seems that you're using the Desktop version of QuickBooks. To change your company information in QuickBooks Desktop, you can go to the Company menu. Here's how:

 

  1. Open your QuickBooks Desktop company file.
  2. Go to the Company menu, then select My Company.
  3. Click the pencil icon to edit.
  4. In the Company Information window, go to the Legal Information tab.
  5. Enter your company address.
  6. Click OK once done.

 

I'm adding this article for more guidance: Change legal name and address of your company in QuickBooks.

 

You might also want to rename your company file. This article will provide the detailed steps: Rename your QuickBooks Desktop company file.

 

Please know that I'm just a reply away if you need any further assistance changing company information in QuickBooks Desktop. Wishing you all the best, @BB93.

carol108
Level 1

change my company address

I DON"T SEE ANY GEAR ICON ANYWHERE!!

 

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